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Hotel Fuerte Real

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Hotel Fuerte Real
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36 Reviews from our TripAdvisor Community

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Showing 11: English reviews
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Mayaguez
Reviewed 9 October 2016

PROS: I have stayed at this hotel several times and it continues to be the place of preference. Staff is extremely friendly and accommodating. Rooms are very big and comfortable. Management leaves two bottles of water daily. There is a restaurant serving a great breakfast every morning. There is an Oxxo (7-Eleven type) right next to the hotel where you...

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Helpful?
Thank RJoses
Santa Clara, California
Reviewed 30 July 2016

We stayed at Hotel Fuerte Real on a business trip to Cuidad Guzman, Jalisco. We rented 2 rooms (King size - Sencilla). The reservation process was not smooth as we never received the reservation confirmation via email after calling the hotel three times from the USA to request this. The rooms are situated in a cul de sac hidden from...

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Helpful?
Thank bellabookworm8x8
HotelFuerteReal, Director de Relaciones Públicas at Hotel Fuerte Real, responded to this review

Hello bellabookworm8x8, Thank you for taking your time writing your review. We´re truly sorry your experience with us fell short of expectation. We´re alarmed by your statement regarding you never received confirmation for your reservation. Please know that we’re looking into it in order to find out what happened and make sure this issue does not re-occur. We’re sorry to...

Jacksonville Beach, Florida
Reviewed 24 July 2016 via mobile

Hotel is very clean and modern. Staff was very considerate and helpful. 5-7 minute drive to city center, so it is close yet quite at night. Perfect place for our large group of friends traveling together.

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Helpful?
Thank John G
Ajijic, Mexico
Reviewed 15 May 2016

The hotel is clean, comfortable and very modern. It is only about 5 minutes off the toll road (Quota). The staff is very helpful and covered parking is available. The town itself is charming, offers good shopping and has a good feeling. In terms of my room, I was in a walk-up second floor unit (my preference) that was very...

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Thank pnewbold7
Mexicali, Mexico
Reviewed 12 April 2015

two visits ago I checkout and was mistakenly over charged not only was a refund given and a free nite stay they have clean rooms and staff Is very helpful excess to wifi is good ground are very clean a suggestion would be have

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Thank Taejon
Boston, Massachusetts
Reviewed 1 April 2015

This place is modern, clean and well situated. The staff are very friendly and helpful. Just a reminder that I will gladly give to the staff is to pay attention when it comes to give info of the room and its services. Overall, it is a great place to stay. It has been an unique experience staying at this hotel....

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Thank Katherine V
California
Reviewed 24 December 2014 via mobile

This was a delightful surprise, finding a hotel of this quality in a town usually passed by. I predict that more people will be staying in C. Guzman going forward! The town has a lot more to offer than its proximity to the mountain. Charming!

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Helpful?
Thank CarmichaelVentura
HotelFuerteReal, Director de Relaciones con Clientes at Hotel Fuerte Real, responded to this review

Dear Carmichael, Thank you for sharing your review. We're thrilled you enjoyed your time with us and that you found your experience enjoyable. Also, thank you for your feedback, we look forward to welcoming you back anytime. ¡Happy holidays!

Mexicali, Mexico
Reviewed 6 December 2014

i have stayed at this location three times in three visit very clean the staff was great. It would be nice if we had a clock radio or CD player in the rooms. A coffee pot would also enhance the stay. A small business center would be nice. As for the free breakfast not good I would love to purchase...

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1Thank Taejon
HotelFuerteReal, Director de Relaciones con Clientes at Hotel Fuerte Real, responded to this review

Dear Taejon, Thank you for posting this review and sharing your feedback about your experience at Hotel Fuerte Real. We do have a wakeup service call which you can solicit at the front desk at all times. Next time you visit us, please let us show you our business center strategically located on the top floor of the lobby. You...

Mayaguez
Reviewed 20 September 2013

Pros: Excellent parking (free). Beautiful, spacious room. Free wireless in room. Cons: a bit noisy but nothing that will make you lose sleep. Restaurant for breakfast opens late (8:00am). TV channels only in Spanish. Don’t rely on timely wake up calls.

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1Thank RJoses
Mexico City, Mexico
Reviewed 8 June 2013

Large rooms, comfortable beds, very clean, good location. The staff was very friendly and attentive. Very good value for their rates. Good choice if you are in the area. The only complaint would be the breakfast.

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Helpful?
1Thank Travel8286
HotelFuerteReal, Guest Relations Manager at Hotel Fuerte Real, responded to this review

Hello pfgdl, We greatly appreciate you words. It's in our main interest you find your accommodation impeccable and strive for it at every opportunity. We are sorry to hear you didn't like our breakfast. We're interested in your opinion, please feel free to contact us at reservaciones@hotelfuertereal.com with your comments. Thanks for your feedback and we hope to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
Business hotel. Executive rooms with king size or double bed. IP phone with long distance autonomous system. 32" LCD TV with cable. Electronic lock. All rooms have high speed Wi-Fi/wired internet access. Conference, congress and meeting room available. We have restaurant-bar and laundry service. ... more   less 

Additional Information about Hotel Fuerte Real

Address: Calzada Madero y Carranza 502 | Colonia Centro, Ciudad Guzman 49000, Mexico
Region: Mexico > Jalisco > Ciudad Guzman
Price Range: RM252 - RM297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Fuerte Real 4*
Number of rooms: 62
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Fuerte Real staff and other travellers.
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Questions? Get answers from Hotel Fuerte Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are very quiet and clean but there are no AC units, only ceiling fans.”
  • Rooms are situated away from the street, the hotel is quiet.
 of 5 bubbles bellabookworm8x8, 29 Jul 2016 | Read review
“All rooms are spacious”
 of 5 bubbles Taejon, 11 Apr 2015 | Read review
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