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09/04/2017 10/04/2017
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    The Rising Sun Hotel

    Cleeve Hill, Cleeve Hill, Cheltenham GL52 3PX, England
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
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    Traveller (131)
    Room & Suite (39)
    Dining (26)

    • Excellent37%
    • Very good37%
    • Average12%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “malvern hills” (31 reviews)
    “beer garden” (15 reviews)
    Free Wifi
    Free Parking
    Room Service
    3 Star Hotel
    All hotel details
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    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    All reviews malvern hills beer garden old english inns lamb shank pub hotel bishops cleeve pub grub roast dinner booked a table eggs benedict two night stay plenty of hot water staff were attentive fantastic location short break malverns wales walkers tewkesbury
    Reviewed 2 days ago via mobile

    The Riing Sun, bar, restaurant, hotel. South of Bristol. Once again, great food, great service, great banter. Bath tub gin with fever tree tonic and a slice of grapefruit, a bonus. Thatchers in draught (3 different ones) double bonus. It was very busy last night...More

    Reviewed 4 days ago

    Stayed at this hotel for three nights - excellent location - pity our room was on the back so views not so good but the staff tried to be really helpful - the breakfast and other meals were excellent - good car park at rear...More

    Reviewed 1 week ago

    I booked 3 rooms for the Cheltenham festival competitively priced ,prob needs a refurb my room the lampshade on lamp was broken ,toilet flush loose ,noisy fan ,and needs a sign to warn how forceful water comes out of taps !!! Decor a bit dated...More

    Response from Simon J, General Manager at The Rising Sun Hotel

    Thanks for your feedback, Race week is a busy week for us so it does on occasion take a little longer to get to the desk than usual. All of our breakfasts are cooked to order, and include the all you can eat buffett -...More

    Reviewed 2 weeks ago

    I have used this chain a lot over the years and have always found them reliable and good value. We wanted to eat outside as my partner was feeling off colour, bar staff finally accepted this request on the understanding the food would be served...More

    Response from Simon J, General Manager at The Rising Sun Hotel

    I am afraid after numerous accidents outside last year we do not serve to the grassed area whilst it is wet, I am sure you appreciate I have to put my teams welfare first. We do serve to the Patio and I am sorry this...More

    Reviewed 2 weeks ago via mobile

    This is the 2nd time our family have left feeling as though we had made a bad choice in restaurant. They were obviously busy on a Sunday lunch time and we waited at the bar to tell them we had booked. We waited and waited...More

    Response from Simon J, Manager at The Rising Sun Hotel

    Sorry if I came across short to you, it was not intentional. I will certainly pass your other comments on to my kitchen team and review my new starters progress, sorry that he forgot to check you back. My apologies again Simon

    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    Traveller (131)
    Room & Suite (39)
    Dining (26)
    Hotel & Grounds (32)
    Nearby Restaurants
    Rising Sun Hotel
    187 reviews
    .01 km away
    Apple Tree Inn
    348 reviews
    .92 km away
    Lots Of Lemons Deli
    15 reviews
    2.36 km away
    Royal Oak Inn
    294 reviews
    2.92 km away
    Nearby Attractions
    Cleeve Hill Golf Club
    32 reviews
    .60 km away
    Tithe Barn
    14 reviews
    2.46 km away
    Bugatti Trust Visitor Center
    5 reviews
    3.10 km away
    Pittville Park
    521 reviews
    4.12 km away
    Questions & AnswersAsk a question
    Shirley M
    Hi Simon just responding to your reply I should have said something on the day but as a check back hadn't been done through the meal I didn't want to spoil my friends lunch out .She suffers with ms and going out is a treat .I am a waitress myself and pride myself on always doing a check back however busy we get that to me is when a problem can be sorted one way or another Regards Shirley
    15 November 2016|
    Response from Simon J | Property representative |
    I do appreciate that, I am sorry Cleo missed this on the day. Hopefully we will see you again soon. Simon
    We are senior citizens. I have bad knees. I have pain when I have to climb upstairs as well as climbing down. Has this hotel got a double room on ground level or a lift? PLEASE ADVISE. Is breakfast included? Are there tea and coffeemaking facilities in the room?
    21 August 2016|
    Answer Show all 8 answers
    Response from Karen R | Reviewed this property |
    Hi! I'm sorry for the delay in this reply but we've been away on holiday until a few days ago. The Rising Sun does have quite a few stairs, including stairs down to the restaurant, where breakfast is served, from the rooms... More
    Faye C
    Does themail superior room have a bath
    3 May 2015|
    Response from Simon J | Property representative |
    Yes it does as well as a shower, come see us soon. Jill
    Room Tips
    "Request room facing valley looking across the hills"
    maplethorpepaul, 3 days agoRead review
    "Get wifi code from reception it's not listed in room"
    Samantha B, 11 days agoRead review
    "One with the stunning views"
    Kate H, 18 days agoRead review
    "Limited rooms, only a few twin or single"
    CatherineL6924, 1 month agoRead review
    "Room 12 is the bext"
    jamesgandolfini, 1 month agoRead review
    "Stunning views at the front of the hotel, upstairs"
    Janice H, 2 months agoRead review
    "room with the four poster and view"
    david w, 4 months agoRead review
    "Ask for a room with a view!"
    dulzdin, 5 months agoRead review
    "Upper floor on the front"
    Robert W, 5 months agoRead review
    "Room 12 is a good size."
    Wes_Charles, 5 months agoRead review
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