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Novotel Lombok

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#2 of 11 Hotels in Kuta
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1 room 2 adults 0 children
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Novotel Lombok
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1,742 Reviews from our TripAdvisor Community

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Showing 1,150: English reviews
Kuantan, Malaysia
Reviewed 7 December 2014 via mobile

Fantastic sceneries with beautiful beaches..attractive well creative design round the resort. Friendly staff with smiling faces make your holiday in a marvellous mood. Good breakfast with a lot of varieties of choices. Recommended to those honeymooners.

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Helpful?
1Thank kamarasaman
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear kamarasaman. Greeting from Kuta, Lombok! Thank you for your wonderful review on Tripadvisor. We are indeed delighted that Novotel Lombok left such a good impression on you. We are of course delighted that overall you had an enjoyable experience with us and we shall try to keep up the good work. Once again thank you for staying with us...

New Jersey
Reviewed 3 December 2014

The resort is fine for a short stay. The location is the best part of this hotel! It's a quick scooter ride to other beaches, the town of Kuta is 10 minutes down the road, and the beach is nice. The service is not consistent, but overall it's good. They had no problem with a late checkout and were helpful...

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Helpful?
Thank oNthEgO3037
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear oNthEgO3037. Warm greetings from Kuta, Lombok! Thank you for choosing Novotel to spend your holidays and for taking the time to share your experiences regarding your recent stay with us. Thank you for your feedback which we much appreciate as they assist us to improve. Rest assured that your valuable comments have been acted upon by our respective Heads...

Kuala Lumpur, Kuala Lumpur, Malaysia
Reviewed 28 November 2014

This hotel is suitable for those who needs privacy. Not many people, good hospitality, food is nice. Very quiet at night n abit scary like got ghost. From pool to d beach is about 50 meters. Sadly no waves at d beach.

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Helpful?
Thank Kingdjimun
Novotel_Lombok_GM, Guest Relations Manager at Novotel Lombok, responded to this review

Dear Kingdjimun, Warm greetings from Lombok Island! Thank you for choosing Novotel Lombok to spend your holidays and for taking the time to share your experiences regarding your recent stay with us. We are delighted to read that you enjoyed your stay and would like to thank you for your compliments on our services, product and food,I have shared these...

Surabaya, Indonesia
Reviewed 25 November 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank RioBudihardjo
Novotel_Lombok_GM, Guest Relations Manager at Novotel Lombok, responded to this review

Mumbai, Maharashtra, India
Reviewed 23 November 2014 via mobile

Amazing resort and friendly staff ,one of the best beaches in LOMBOK . do visit the beach behind and below mandalika hill . simply awesome and natural ,one would find lot of people surfing here , Lombok truly to transcend into south asia"s surfing destination. Not crowded at all...a perfect getaway for couples . very Hot in morning but calm...

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Helpful?
Thank akg2201
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear akg2201. Greeting from Kuta, Lombok! Thank you for your wonderful review on Tripadvisor. We are indeed delighted that Novotel Lombok left such a good impression on you. We are of course delighted that overall you had an enjoyable experience with us and we shall try to keep up the good work. Further we also have taken a note for...

Jakarta
Reviewed 16 November 2014

The hotel located in Lombok's Kuta (different with Bali's Kuta) in the south side of Lombok Island. It's situated just side by side with nearby village and only 30 minutes from Praya International Airport. The room style is very unique and exotic with traditional architecture style, so peacefull. It's perfect for a new couple who wants to spent their honeymoon...

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Helpful?
Thank Arsh A
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear Arsh A. Greeting from Kuta, Lombok! Thank you for choosing Novotel to spend your holidays and for taking the time to share your experiences regarding your recent stay with us. We are very glad that your trip had been enjoyable and your stay pleasant. Your kind comments will inspire us more to further improve ourselves for our valued guests....

Great Western, Australia
Reviewed 11 November 2014

This hotel is way overpriced. We booked a standard room, however there was maintenance work being done on the room above ours ALL day, which made it impossible for our children to have naps. You could also hear EVERY single sound from the rooms next door (we could even hear our neighbours snoring). We were told we could not have...

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Helpful?
1Thank sarah1606
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear sarah1606. Warm greetings from Kuta, Lombok! We appreciate very much and thank you for taking the time to share your valuable feedbacks during your recent visit at Novotel Lombok. We were disappointing to read that you did not enjoy your stay, however we would like to thank you for your feedback which we much appreciate with regards to Food...

Jakarta
Reviewed 10 November 2014

I stayed at Novotel Lombok for 2 nights with my fiance at the hotel's Private Pool Villa. The Pros: - Relatively near from the Airport (around 20+ minutes) compared to other hotels on Senggigi - Beautiful clean beach with huge round sand - fascinating! The Cons - Service could really need some improvement. Case in point: we arrived at the...

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Helpful?
Thank travelleria
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear travelleria. Greeting from Kuta, Lombok! Thank you for choosing Novotel to spend your holidays and for taking the time to share your experiences regarding your recent stay with us. Thank you for your feedback which we much appreciate with regards to room conditions, Housekeeping facilities a as they assist us for further improvement. Once again, we apologize for the...

Reviewed 4 November 2014

Stayed 6 nights for a business trip, brought along my parents to enjoy Lombok. Unfortunate room, facing the lagoon which was dry for this season, and the room was not having a good soundproof wall that I could hear people walked, talked, even took a shower next to our room. The air conditioner was terrible that it was leaking, already...

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Helpful?
Thank Zee90
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear Zee90. Greeting from Kuta, Lombok! Thank you for taking the time to share your feedback in the Trip Advisor regarding your recent stay at Novotel Lombok and we wish to thank you for your gracious comments about our associates. On the other hand, we are deeply disappointed that your stay was blemished by the unpleasant experiences referred to in...

Stevenage, United Kingdom
Reviewed 3 November 2014

We had an excellent 5 night stay in one of the villas. Positives; Lovely villa with a nice terrace Good beach Nice pools Excellent service Great breakfast General ambience Negatives; 5 start resort so obviously a bit dearer than eating in a warung in town - no idea why people are surprised by this No taxis after 10pm to get...

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Helpful?
1Thank hummer_m
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear hummer_m. Greeting from Kuta, Lombok! Thank you for your wonderful review on Tripadvisor. We are indeed delighted that Novotel Lombok left such a good impression on you. We are of course delighted that overall you had an enjoyable experience with us and we shall try to keep up the good work. Once again thank you for staying with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Novotel Lombok is a 4 star resort located on the southern shore of Lombok, just 60 minutes from Mataram international airport. Featuring 102 beautiful rooms, suites, traditional Sasak and private pool villas set amongst tropical lush gardens, Novotel Lombok is the essence of relaxation and tranquility. While the children are entertained in our kids club, be pampered with a beachfront or in-spa treatment. Enjoy our four beachfront restaurants and bars, our four swimming pools and fitness centre. Enjoy entertainment and purchase local handicrafts at Novotel Lombok, along with a daily program of activities for both children and adults. Our water sports range from kayaking to scuba diving, or simple enjoy a walk along our private beach. Accommodation Options: Superior Room - King: Paradise awaits. Our Brand New Superior room is fresh and bright, combining modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 1 King and 1 Day bed. No Rollaway. Superior Room – Twin: Escape into tranquility. Our Brand New Superior twin room combines modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 2 Single and 1 Day bed. No Rollaway. Deluxe Room: Embrace freedom and calm. Our Brand New Deluxe King room is spacious and mixes modern decor, ergonomic comfort and total relaxation. Rooms are fully appointed including outdoor terrace to ensure memorable holiday. 1 King and 1 Day bed. No Rollaway. Sasak Villa 1 Bedroom: A unique experience combining relaxation and focus. Our traditional Sasak Villa treats you like a VIP, offering pool, garden or beach views. This villa showcase traditional decor and design, complimented with modern functionality. 2 adults, 1 child. Private Pool Villa 1 Bedroom: Designed with space & privacy where you can truly be yourself. Our private traditional Sasak villa offers an inviting and tranquil ambiance; relax on the terrace overlooking your private swimming pool and landscaped gardens. Up to 2 adults, 1 child. Private Pool Family Villa 2 Bedrooms: Relax in style and comfort. Our private traditional family Sasak villa adds space and privacy for the entire family with private en-suites for both bedrooms. Take a swim in your private swimming pool or simply read a book in the landscaped gardens. Up to 4 adults or 2 Adults, 2 child. ... more   less 

Additional Information about Novotel Lombok

Address: Mandalika Resort, Pantai Putri Nyale | Kuta Beach, Pujut Lombok Tengah, Kuta, Lombok 83111, Indonesia
Region: Indonesia > West Nusa Tenggara > Lombok > Kuta
Price Range: RM402 - RM786 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lombok 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Novotel Lombok Hotel Lombok
Lombok Novotel
Novotel Lombok Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Lombok staff and other travellers.
37 questions
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Questions? Get answers from Novotel Lombok staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for villa than terrace room.”
 of 5 bubbles Travel_freak_mas, 27 Feb 2017 | Read review
“Anything but a superior room”
 of 5 bubbles traveller123WA, 11 Feb 2017 | Read review
“Beach Villas are the best option if you can afford it”
  • Pool Villa
  • Beach Front Villas Room 602
 of 5 bubbles DerekCobra, 17 Jan 2017 | Read review
“Villas look nice but ground floor family rooms were super comfortable”
 of 5 bubbles markawake, 12 Jan 2017 | Read review
“Villas are nice.”
 of 5 bubbles Planetkimchi, 11 Jan 2017 | Read review
5 of 5