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Hotel Toliman

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Toliman
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255 Reviews from our TripAdvisor Community

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Showing 194: English reviews
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Guatemala City, Guatemala
Reviewed 2 days ago NEW

We had a fantastic stay in Hotel Toliman and thoroughly recommend it! The hotel grounds include a large turquoise pool, hidden swings and hammocks throughout the beautiful gardens and an organic vegetable garden where much of the restaurant’s food is home grown. We hired a local guide (via the hotel) which for Q150 took us on a walking trip up...

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Helpful?
Thank Nicola R
Chati C, Public Relations Manager at Hotel Toliman, responded to this review

Nicola, It was so lovely to meet you, and even better to be able to talk with you and your partner. We are thoroughly pleased that you were able to experience all that we have to offer here at the hotel, and did a few activities and services that we provide to our guests. Your choice of wording is spot...

HOTEL’S FAVOURITE REVIEW
Reviewed 13 July 2016

Last month my family and I came to Hotel Toliman after reading the reviews and seeing the pics online. As we pulled up, we were unsure what to expect since the outside can be misleading as to what lies inside. Lucky for us, Alexis came out to greet us and welcomed us to take a peek at the rooms and...

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Helpful?
Thank Leslie E
About Hotel's Favourite Review
Chati C, Manager at Hotel Toliman, responded to this review

Thank you for your review. We are delighted that you and your family enjoyed your visit and managed to fit so much into 2 days. Yes, we are aware that upon arrival the first impression may be misleading, but as you mentioned upon entering the hotel this is quickly changed. Best wishes.

Reviewed 1 week ago

From the amazing views to the on site garden to the wonderful staff, our visit to Hotel Toliman was amazing. Would not hesitate to recommend to anyone. We were able to go kayaking first thing in the morning. It was easy to book excursions and boat rides to adjacent areas for sight seeing as well.

Review collected in partnership with this hotel
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Helpful?
Thank Andrea J
Chati C, Public Relations Manager at Hotel Toliman, responded to this review

Andrea, It is so great to hear that you enjoyed Hotel Tolimán so thoroughly! We are very happy we could arrange the boat tours around the lake for you, as San Lucas is not the most touristy spot on the lake. And kayaking around the lake is so incredible as you are able to get a different view that what...

Los Angeles, California
Reviewed 2 weeks ago

The staff here is absolutely incredible. The service, the care, the attention to detail was spectacular. We led a retreat of 17 men to this hotel and they made our stay magical, seamless and beautiful. They helped organize our events, our meals, our activities, and everything in between. Thanks to Preston, Chati and the rest of the team there we...

Review collected in partnership with this hotel
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Helpful?
Thank shpeltz
Chati C, Public Relations Manager at Hotel Toliman, responded to this review

Shane, Wow! Thanks for such a great review! It was very fun hosting you, and many others within your group for your first time in Guatemala. We thank you for the work you did before your arrival in Antigua, and were glad you chose us for your stay around Lake Atitlan. We are glad you all were very happy with...

Los Ange
Reviewed 2 weeks ago

The view from the dining room was amazing. The staff went out of their way to make our stay the best it could be. The room was very small but clean. The overall vibe of the place was lovely. it was perfect for our group of 18.

Review collected in partnership with this hotel
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Helpful?
Thank Bob I
Chati C, Public Relations Manager at Hotel Toliman, responded to this review

Bob, Thanks for your words and we are glad to hear you enjoyed your experience with your group you arrived with. Our various members of our staff are constantly striving to make great memories within our guests' stay, and we hope to welcome you back one day.

Reviewed 2 weeks ago

Six stars out of five for guest satisfaction. Preston the manager didn't just accomodate my requests, he went out of his way to find me to offer up help and support to make sure our stay was perfect in every way. The rest of the staff followed his lead. Lovely spot, and a wonderful introduction to Guatemalan hospitality!

Review collected in partnership with this hotel
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Helpful?
Thank davidknappfisher
Chati C, Public Relations Manager at Hotel Toliman, responded to this review

David, Your presence and appreciation for our staff and the work we do here was highly noted, and we thank you for your kind review. We are glad to hear you not only felt taken care of, but had a great time here within the grounds. Whenever you would like to return to our Guatemalan hospitality we have here at...

Reviewed 2 weeks ago

Loved this place! They are close to everything you need, have great food, a close walk to some great sights (both touristy and very local) and have wonderful service. We spent some time enjoying the nearby market and some wonderful views. Definitely worth staying here (and its very safe!)

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Helpful?
Thank cnrbeaton
Chati C, Public Relations Manager at Hotel Toliman, responded to this review

Connor, We were glad to host your group, and glad to have you as a participant and speaker. Thanks for your kind comments, we hope you enjoyed your stay with us and we can see you again. Whenever you would like to return we would love to host you again!

Saint Petersbur
Reviewed 3 weeks ago

Hotel Toliman is an incredible facility. I will begin with the exterior. When you walk thru the gates, you are in awe of the beauty and peacefulness you feel. Everything is manicured and clean. The dining room is beautiful, the staff is courteous and kind and helpful. The food is delicious. The rooms are very clean. The food is awesome....

Review collected in partnership with this hotel
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Helpful?
Thank Alice Q
Chati C, Public Relations Manager at Hotel Toliman, responded to this review

Alice, Thank you for your beautiful narrative of our hotel grounds. Our gardeners work hard every day to keep them up, so it's always nice to hear people who are appreciative of them. Your comments about the food delight us, we are always working to keep a high standard within our kitchen and please our restaurant patrons. We are so...

Springfield, Missouri
Reviewed 3 weeks ago

Wonderful views, food, and staff make this serene location a great experience. Great deal for the money, and easy to get around. The staff are wonderful and all the meals were excellent. Definitely will stay here again.

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Helpful?
Thank wxt1965
Chati C, Public Relations Manager at Hotel Toliman, responded to this review

wxt1965, We very highly appreciate your kind words, and glad that we could please your wallet, as well as your adventurous spirit. Glad to hear you enjoyed the meals and we would love to have you come back whenever you desire.

Kansas City, Missouri
Reviewed 3 weeks ago

I cannot say enough about Hotel Toliman, from the genuine staff, luscious gardens, delicious food, the list goes on... We had several dishes off the menu and they exceeding our expectations EVERY TIME, not to mention, many ingredients are locally sourced from their garden! The scenery is breathtaking, as the property overlooks Lake Atitlan. I would highly recommend taking their...

Review collected in partnership with this hotel
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Helpful?
Thank CARLY S
Chati C, Public Relations Manager at Hotel Toliman, responded to this review

CARLY, Thank you for your kind words that you provided us with! We are constantly trying to be innovative and perfect the dishes that we already have, and use as much of the garden as we can. Our kayak/canoe services are a must see, it is a different perspective from the lake than from our deck. Whenever you would like...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A rustic and comfortable family-run hotel built on the grounds of a former coffee factory. While its extensive gardens and lake views foster a feeling of seclusion and relaxation, our central location in a Guatemalan town unspoiled by tourism lets you experience traditional village life. An excellent place to undertake outdoor adventures and eat delicious local food, supplied mostly by our own organic garden. For more information, please visit our website and social media pages. ... more   less 

Additional Information about Hotel Toliman

Address: Avenida 6, San Lucas Toliman 07013, Guatemala
Region: Guatemala > Western Highlands > Solola Department > Lake Atitlan > San Lucas Toliman
Price Range: RM282 - RM573 (Based on Average Rates for a Standard Room)
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Toliman staff and other travellers.
3 questions
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Chicago, Illinois
4 months ago
Guatemala City, Guatemala

See all questions (3)

Questions? Get answers from Hotel Toliman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In room 14 you wake up to the sounds of tropical birds in the morning - it reminded me of being in the nature of Tikal!”
nicolarO5708SF, 27 May 2017 | Read review
“Street noise was there for room on the street.”
MaryP541, 27 Mar 2017 | Read review
“Room next to the restaurant side better, the other sidde is a parking lot.”
freds681, 22 Mar 2017 | Read review
“try to go to Santiago Atitlan 15 km away for better choices.”
aluxnahual, 18 Jan 2017 | Read review
“The prices for what you get is outstanding!!! We lived like queens!”
KitKatKatieGB, 3 Jan 2017 | Read review
5 of 5
Booking.com
US$57* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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