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Assured Waterside Apartments

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87 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Melbourne, Australia
Reviewed 1 week ago

I have an apartment booked for a couple of months and I have found the location awesome. The beds and pillows are really good. Cooking facilities are good and it is very comfortable. Central to everything I.e. Ferry, freeway and shopping centre for food items.

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Helpful?
Thank Kathleen P
Assured M, Manager at Assured Waterside Apartments, responded to this review

Dear Kathleen P, Thank you for your feedback regarding your recent stay with us. We have taken the opportunity to pass on your feedback to our staff and managers. We are pleased that you had such a fantastic experience. If we can be of any further assistance then please let us know. Kind Regards Assured Team

Brisbane Region, Australia
Reviewed 21 October 2016

Stayed at Assured Waterfront for a week with work commitments. my stay didn't start great after arriving very late I entered the apartment and found the curtain in the bedroom hanging our of the wall (almost falling down) and then had to make do with a cold shower both then and again in the morning. To their credit when i...

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Helpful?
Thank Gavin B
Assured M, Manager at Assured Waterside Apartments, responded to this review

Dear Gavin, Thank you for taking the time to give us your valuable feedback. We sincerely apologise for the issues you experienced upon checking into your apartment, we have addressed this with our housekeeping manager. We do hope to see you again soon. Kind Regards The Assured Team

Greater Melbourne, Australia
Reviewed 22 September 2016

For the price good value. Nice balcony if not a little noisy withe the traffic on the nearby freeway. Cooking facilities, comfortable bed and pillows. Wifi free and reasonable speed. Spent a week here and the extra space and cooking facilities was valuable. If you have mobility issues or cant carry bags up stairs ask for a ground floor apartment....

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Helpful?
Thank Steve F
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Dear Steve F Thank you for taking the time to write a review on our Hotel, we are pleased you enjoyed your stay with us and enjoyed our apartment facilities. We look forward to seeing you again in the near future. Best regards The Assured Team

Melbourne, Australia
Reviewed 19 September 2016

We spent one night here as in town for the AFL footy final. This was one of the cheapest accommodation places we could find within a radius of Domain stadium. Our expectations weren't that high, so weren't surprised or disappointed. The apartments are 80's style. Tired and could probably do with a little internal facelift. However, we stayed in one...

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1Thank Ultimatecozza S
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Dear Ultimatecozza S Thank you for taking the time to provide feedback on your recent stay, we are so pleased you enjoyed our Apartments and offering. Your lovely feedback will be passed on to our staff and we hope to see you and your family stay with us again in the near future. Best regards The Assured Team

Perth
Reviewed 1 September 2016 via mobile

Certainly nothing major but before arriving I phoned to get codes to get access to my room because I was arriving after hours . I was told I would be texted the info . Got off my plane and nothing . I arrived , a few dramas latter getting in the gate then into the safe for my key ....

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Helpful?
Thank 73RegularTraveller
Ben C, Manager at Assured Waterside Apartments, responded to this review

Dear 73RegularTraveller, Thank you for taking the time to give us your valuable feedback. We sincerely apologise for the issues you experienced during your stay and we have discussed this with the rest of the team and have taken steps to rectify the problems. We would welcome the opportunity to turn this experience around and please ask that you contact...

weymouth,uk
Reviewed 27 August 2016 via mobile

We booked this apartment for the location, which has been great. However, being so close to the freeway does mean the traffic noise is quite loud. It has taken a couple of nights to get used to the noise of the fountains in the gardens too! Some decent double glazing would eliminate most of the noise I'm sure. The facilities...

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Helpful?
Thank Pauline B
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Pauline, Thank you for taking the time to provide us with your feedback. We're happy to hear you enjoyed our spacious apartment amenities and facilities. We sincerely apologise that there was not enough crockery in your apartment. Our friendly reception staff would have bee more than happy to provide you with what you needed for your stay, with no...

Melbourne, Australia
Reviewed 23 August 2016

Stayed here for short business trip, booked last minute so price was good. Apartment was clean, included kitchenette. Good location in south Perth, but too close to freeway, which made it a little difficult to sleep.

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Thank patsi_71
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Patsi_71 Thank you for taking the time to provide us with your feedback. We're pleased to hear you enjoyed our spacious apartments and Central South Perth location. We look forward to welcoming you back again soon. The Assured Team.

Sydney, Australia
Reviewed 18 August 2016

Stayed here many a time for work near Perth. The apartments don't look as good as the pictures you can be assured of that. Apartments are basic but inconsistent. Once I stayed and everything was fine. Another time the air conditioning produced a musty wet cloth smell when used. Another time the shower was too sensitive, could not get the...

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Helpful?
Thank Dinnis R
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Dinnis R, Thank you for taking the time to provide us with your feedback. We're happy to hear you enjoyed our Central South Perth location. We sincerely apologise for the complimentary wi-fi not working to a satisfactory standard and have contacted our IT support to fix the issue. We have taken on board your comments made about the apartments...

Brisbane, Australia
Reviewed 17 August 2016

We felt it was a bit dated and over priced for what we got. Reception hours are short, finish at 4pm, staff was not friendly or very helpful. Freeway noise could be an issue, only partial water views, free parking, no lifts, bed was comfy. Stayed at better in the city previous for less with more facilities.

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Helpful?
Thank karen m
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Karen M, Thank you for providing us with your feedback. We're pleased to hear you enjoyed our complimentary secure, onsite car parking. We sincerely apologise that the customer service provided to you was not to our usual high standard. This will be addressed with the staff to ensure it does not happen again. We are currently making improvements to...

Ravensthorpe, Australia
Reviewed 10 August 2016

Booked here last minute so price was great for a 2 bdrm apartment. It looked very clean upon entering but when walking over the tiled floor it was so sticky, like it had been washed with lots of detergent but not rinsed properly and the decor was very dated. Bathroom had washer and dryer, handy, but tiny shower and it...

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Helpful?
Thank pldaw
Assured M, Guest Relations Manager at Assured Waterside Apartments, responded to this review

Hi Pldaw, Thank you for taking the time to provide us with your feedback. We're so pleased you enjoyed our Central South Perth location and spacious apartments. We sincerely apologise that floors were not cleaned to a satisfactory level and the second bedroom had an unpleasant odour. We have taken action to rectify the issues you have mentioned and thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Assured Waterside Apartments in South Perth offers affordable 4 star, AAA rated apartment accommodation for short or long term stays. Located just minutes from Perth CBD and a short stroll from the Swan River. The Serviced Apartments comprises of 35 spacious and fully self-contained apartments, all with full kitchens, dining and living areas, laundry and balconies or courtyards. Other features include complimentary Wi-Fi and complimentary on-site secure parking. Our distinctly Western Australian apartments are close to many great attractions, including the Perth Zoo, Kings Park and a short walk to Mends Street jetty for a ferry ride across the Swan River, to the heart of Perth City. South Perth offers restaurants, cafés, bars and boutiques, against a breathtaking backdrop of the Perth City Skyline, one of the most beautiful cityscapes in the world. Assured Waterside Apartments is ideal, affordable accommodation for leisure guests, sporting or school groups and business travellers requiring accommodation in Perth for short and long stays or relocation arrangements. We offer spacious and functional One Bedroom, Two Bedroom and Two Bedroom Family Apartments. Rollaway beds can be arranged in some room types at an additional charge and cots and high chairs are complimentary. ... more   less 

Additional Information about Assured Waterside Apartments

Address: 29 Melville Pde, South Perth, Perth, Western Australia 6151, Australia
Region: Australia > Western Australia > Greater Perth > Perth > South Perth
Price Range: RM432 - RM636 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Assured Waterside Apartments 4*
Number of rooms: 35
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Also Known As:
Assured Waterside Apartments Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Assured Waterside Apartments staff and other travellers.
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over a year ago

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Questions? Get answers from Assured Waterside Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the back of the complex as the Freeway is very close and i think the front rooms would be quite noisy”
 of 5 bubbles 287gavinb, 20 Oct 2016 | Read review
“Rooms at the back of the property and ground floor if cant carry bags up stairs”
 of 5 bubbles stevefQ2057SM, 21 Sep 2016 | Read review
“For the quieter rooms - request ones at the back of the property.”
 of 5 bubbles Ultimatecozza, 18 Sep 2016 | Read review
“rooms at the back should be quieter, as away from freeway”
 of 5 bubbles patsi_71, 23 Aug 2016 | Read review
“If you have a lot of bags or disability chose a ground floor apartment, no lifts available”
 of 5 bubbles karenmV8367JC, 16 Aug 2016 | Read review
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