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The hotel is in a great location, pleasant gardens and nice conservatory where you can sit with a drink if just passing by.
We stayed in room 254, decent sized room but let down by poor housekeeping. Cobwebs in bedroom, cracked ceiling, and grime in...More
We had a lovely weeks stay in one of the self catering apartments borrowdale. Lovely big comfortable bed and the kids had the two singles. Recently been refurbished so everything was lovely fresh and clean the sofa and chair were comfortable and so were the...More
Response from DerwentwaterGM, Manager at The Derwentwater HotelResponded 24 July 2017
Good Morning Katrina2490,
Thank you for your time reviewing our property. We are delighted that you enjoyed your break with us and liked the allocated apartment. Borrowdale is one of our most popular apartments so we are glad that you liked it.
We hope to...More
We’ve just spent one night in this hotel, I hadn’t read the reviews unfortunately, the place is filthy, our room 106 lakeside view, had a filthy bathroom, mouldy, not sure why the toilet is on 2 pieces of wood, there’s dirt everywhere on all the...More
As adapted from my letter to the CEO:
When I booked the room the hotel had had mixed reviews and I decided to give it a go. From the photos on the websites, the hotel looked reasonable.
Upon arrival at the hotel, I checked in...More
Thank Holly A
Response from DerwentwaterGM, Manager at The Derwentwater HotelResponded 1 week ago
Good Afternoon Holly A,
Thank you for your time reviewing our property. I am disappointed to see that you did not enjoy your break with us.
As your complaint has been logged with our CEO, you will receive a full response from our Head Office...More
US$67 - US$141 (Based on Average Rates for a Standard Room)
Official star rating provided by VisitEngland, the National Tourist Board.
Non-Smoking Rooms ,
Number of rooms
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