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Disney's Hotel Cheyenne

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5,668 Reviews from our TripAdvisor Community

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Showing 2,417: English reviews
drogheda
Reviewed yesterday NEWvia mobile

On arrival at hotel we were told we had no room ready after travelling from the middle of the night ..we were so tired and just wanted to freshen up but no room ready.. We did leave our bags in a secure room and went to the parks.. Our room was fine ..kids loved the bunk beds ..the beds were...

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Thank quinnyDrogheda
Cambridge, United Kingdom
Reviewed yesterday NEWvia mobile

Having stayed at Disneyland Paris several times over the years we have yet to be disappointed, the rooms are clean and do the job they are intended for, at the end of a long day and plenty of walking the rooms are a great retreat where tired kids and adults can get their heads down and enjoy a comfy nights...

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Thank les425
Manchester, United Kingdom
Reviewed 2 days ago NEWvia mobile

Absolutely fantastic hotel xx staff always very helpful never a problem and very very accommodating x rooms clean. Laundry and vending machines at hotel. Lovely shop and two restaurants. Only two minutes on the free shuttle bus from the hotel to Disneyland paris parks. They run approximately every ten minutes. Take a travel kettle with you if staying at cheyenne...

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Thank margarettM4325HY
Ebbw Vale, United Kingdom
Reviewed 2 days ago NEW

Just returned from a 4 night stay at Disney's Hotel Cheyenne. For the price we paid I thought it was very good value. Rooms are quite basic and a little dated (although they are in the process of refurbishing the rooms) but were clean and warm. The beds were quite hard and pillows flat but thats personal preference. Room consisted...

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Thank Laura L
Reviewed 3 days ago NEWvia mobile

Overall our stay was okay, the room was refurbished and themed to toy story. The walls were thin and we could hear everything, the beds were hard, breakfast was more of a morning snack, we booked knowing that we only needed a place to sleep but next time I would rather book one of the higher end hotels at Disney....

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Thank Emely C
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disney's Hotel Cheyenne, responded to this review

Dear Emely, Thank you for taking the time to review your stay at the Disney's Hotel Cheyenne® on TripAdvsior. I am sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our relevant managers. I hope that we will have the opportunity to welcome you back...

Bournemouth
Reviewed 3 days ago NEWvia mobile

It's budget yes but it was much better than expected. Clean tidy and very warm. Everything was lovely. Room much bigger than anticipated. We had a kettle but never used it. Breakfast is fine make sarnies and take em in the park. Everybody does this. Saves on cash and good for snacks. Would def come back.

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Thank janirowe
Reviewed 4 days ago NEWvia mobile

This was our 5th stay here from 21-26 November but this time it was in one of the newly renovated Texas Rooms. I love the old bunk bed version but the upgrade is such a nice touch without taking away from the old west feel and theyve kept the boot lamp! There are more plugs for all types of chargers...

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1Thank KageyPENS
Vancouver, Canada
Reviewed 5 days ago NEW

My first time here, I chose this property because of the lower price, and will not make that choice again. The property is wonderfully themed as an old west town, I did enjoy that aspect of it. Right off the bat I noticed the lack of "Disney Magic" some of us North Americans are used too, while checking in the...

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Thank erynford77
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disney's Hotel Cheyenne, responded to this review

Dear Eryn, Thank you for your review on TripAdvisor regarding your stay at the Disney's Hotel Cheyenne®. I am pleased to read that you enjoyed the Old West theme of the proprety. I have taken into account your remarks and I will share them with the relevant managers. I hope that we will have the pleasure to welcome you at...

London, United Kingdom
Reviewed 5 days ago NEW

Took some students there and checked all the rooms on arrival. Disappointed for the students as an experience of Disney. Some rooms, lights not working, TV's not working , kettles missing, marks on walls, stickers on lamp shades etc. i know it didn't cost that much but really !! Rest of the hotel was good and good location

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Thank 52dave247
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disney's Hotel Cheyenne, responded to this review

Dear Dave, We thank you for taking the time to leave a review of your recent stay with some students at the Disney's Hotel Cheyenne®. We are pleased to read that you found the location of the hotel was good. The situation you described about your rooms is not typical of our standards of service and I regret the impression...

Reviewed 1 week ago NEW

The bed was quite firm, but not uncomfortable. We were in a refurbished room. There are 2 USB chargers, which was handy as we didn't want to use a ton of plug adapters. The wifi was almost non-existent though. When we complained they offered to turn on the wired connection, but they did not have an ethernet cord for us...

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Thank Annabel K
Team_DisneylandParis, Guest Experience Team - Disneyland Paris at Disney's Hotel Cheyenne, responded to this review

Dear Annabel, Thank you for taking the time to post a review concerning your stay at the Disney's Hotel Cheyenne®. I am glad to read that you appreciated the comfort of the bed. I feel sorry about the disturbance experienced. Please be assured that this is not our usual standard of service delivery and that your feedback has been shared...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Disney's Hotel Cheyenne

Address: Disneyland Paris | B.P. 115, 77777, Marne-la-Vallee, France
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee
Price Range: RM341 - RM2,232 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Disney's Hotel Cheyenne 2*
Number of rooms: 1000
Reservation Options:
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Also Known As:
Disneys Marne La Vallée
Marne La Vallée Disneys
Hotel Cheyenne
Disneys Hotel Cheyenne
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Questions & Answers

Here's what travellers have asked, with answers from Disney's Hotel Cheyenne staff and other travellers.
172 questions
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Questions? Get answers from Disney's Hotel Cheyenne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in Jesse James block which was right near the reception and bar/restaurant.”
 of 5 bubbles LauraT382, 5 Dec 2016 | Read review
“Ask for a refurbished room close to the main building.”
 of 5 bubbles 802annabelk, 30 Nov 2016 | Read review
“Request annie Oakley or doc Holliday both close to the main section but not to close.”
 of 5 bubbles T6377ZBkellyl, 22 Nov 2016 | Read review
“sitting bull building you can still pick up a wi fi signal from reception .I don't know if you can if your further away”
 of 5 bubbles U3957DYemmap, 18 Nov 2016 | Read review
“Newly renovated room”
 of 5 bubbles AdamSte, 14 Nov 2016 | Read review
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