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Macdonald Crutherland House

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1,343 Reviews from our TripAdvisor Community

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Showing 1,338: English reviews
Willenhall, United Kingdom
Reviewed 5 December 2016 via mobile

Me and my partner went to Scotland for the weekend and we stayed at crutherland house couldn't fault the place it's set in acres of land and has very spacious rooms .we will definitely be staying again and we would recommend a visit to any one

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1Thank ljw2013mjh
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear ljw2013mjh, many thanks for taking the time to share your amazing feedback on Tripadvisor, which you so kindly provided us after your recent stay at Macdonald Crutherland House Hotel. My team and I look forward to the pleasure of welcoming you and your partner back soon and until then remain with. Warm regards.

Reviewed 4 December 2016 via mobile

Myself & husband booked through 5pm & got a great deal, after reading the reviews I was a bit apprehensive! But just back from an overnight stay & we loved it, room was lovely & cosy clean, new slippers for spa robes were white & clean, staff were a credit to the hotel & a big shout out to Jordan...

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2Thank Kianp15
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear Kianp15, many thanks for providing us with such fantastic feedback after having recently stayed with us at Macdonald Crutherland House Hotel. I am delighted to hear that you and your husband loved your stay with us, that your room was lovely & cosy clean, with new slippers and spa robes which were white & clean and that my staff...

Glasgow
Reviewed 1 December 2016

The boiler was not working on our arrival but we were not told about this. The bar area was so cold someone had to bring a portable heater for us. We ordered bread with hummus, oil and vinegar. We received bread, butter and vinegar! When we asked, we were told that there was no hummus! Would have been nice to...

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Thank nicthechick28
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear nicthechick28, many thanks for providing us with your feedback after having recently stayed with us at Macdonald Crutherland House Hotel. I apologise that the boiler was not working upon your arrival and we failed to notify you of this in advance as it had literally gone down one hour prior to your arrival and the maintenance engineer had been...

Newport
Reviewed 29 November 2016 via mobile

Impressive driveway leading up to this hotel. Warm Scottish welcome on arrival. Good size room, clean and with expected amenities. Didn't get chance to use the pool or leisure facilities- but they looked good. All the staff were friendly and welcoming Dinner in the restaurant was excellent Scottish Mackerel to Starr 21day aged beef Rump Great breakfast to start the...

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2Thank RSH_Wales
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear RSH_Wales, many thanks for taking the time to provide us with such fantastic feedback on Tripadvisor. I am glad to hear you enjoyed the impressive driveway leading up to the hotel and received a nice warm Scottish welcome from my team. I have passed your feedback onto the chef and rest of the team with regards the quality of...

Reviewed 28 November 2016

We held a 50th party at the hotel. The staff made the whole experience an absoulte pleasure. From the initial booking to the function day, we were made to feel very welcome and nothing was too much trouble. Our guests commented they were made to fell very pampered. The staff really made the night a huge success, from the reception,...

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1Thank Patrick F
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear Patrick F, many thanks for providing us with such fantastic feedback on Tripadvisor. I am naturally delighted to hear that the staff made the whole experience of your wife's birthday an absolute pleasure for you and your family, right from the initial enquiry to the day of your wife's birthday itself and that you were all made to feel...

Princes Risborough, United Kingdom
Reviewed 23 November 2016

Last August we booked and paid for a 3-night stay for an important family occasion in the area. Arrived last Thursday, 17th, at 8.00pm after travelling all day to be told that they had sold our room to another person and that they had re-booked us into the local Holiday Inn (£50 per night cheaper). Complained and asked to see...

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Helpful?
Thank glynthomas2
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear glynthomas2, many thanks for taking the time to provide us with your feedback on Tripadvisor. As mentioned in our most recent correspondence I do wish to apologise to you once again for this and we look forward to the pleasure of welcoming you back to Macdonald Crutherland House in the near future and until then remain with. Warm regards.

Livingston, United Kingdom
Reviewed 16 November 2016 via mobile

Good treatments but food not great got a tiny bit chicken for lunch and tray did not look very appetising noodles and pasta had to ask for prosseco Pool area nice but no jacuzzi Was quiet but service was slow had to ask for things service could be greatly improved Had pre booked choice of lunch and treatments but no...

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Helpful?
Thank linda h
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear linda h, thank you for your recent feedback on Tripadvisor. I am delighted to hear that you enjoyed the treatments and I have spoken with the head chef and spa manager regarding your feedback of the food served, which we are currently in the process of changing our food offering. We look forward to welcoming you back soon and...

Northumberland, United Kingdom
Reviewed 11 November 2016 via mobile

I've stayed at the Crutherland on a number of occasions and have always found it to be a pleasant stay when in East Kilbride on business. The rooms are comfortable, warm and well appointed and I have always found the staff friendly and unfazed - even when the booking agents we use have mucked up a reservation. My only real...

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Thank TruthMunkie
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear TruthMunkie, many thanks for taking the time to provide us with your feedback, which we really value and appreciate receiving especially as a regular client of ours and I am delighted that you have always found it to be a pleasant stay when in East Kilbride on business. We look forward to the pleasure of welcoming you back to...

Crewe
Reviewed 8 November 2016

Hotel and food very nice, but décor is a little dated and hotel needs to be refurbished. Classy hotel that does things very well, very clean and staff were exceptionally nice. Would recommend this hotel and would visit again.

Review collected in partnership with this hotel
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2Thank X5113MNmichaele
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear X5113MNmichaele, Many thanks for taking the time to provide us with your feedback after having recently stayed with us at the Macdonald Crutherland House Hotel. I am delighted to hear that you found the hotel to be classy and that you also enjoyed the food, that we do things very well and that my team were exceptionally nice to...

Glasgow
Reviewed 7 November 2016

Stayed over for wedding hotel is beautiful it was a bit cold during the day inside however it did heat up at night time rooms were very comfy we had a great sleep it's in a beautiful location !! prices are a bit high for my liking but this was a one off for a wedding so it was acceptable...

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2Thank V2378NDlisab
G M, General Manager at Macdonald Crutherland House, responded to this review

Dear V2378NDlisab, many thanks for providing us with your feedback on Tripadvisor after having recently stayed overnight with us for a wedding. I am delighted to hear that your found the hotel to be beautiful and that the rooms were very comfy and you also enjoyed a good nights rest in a beautiful location. We loo forward to welcoming you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Breakfast Available

Additional Information about Macdonald Crutherland House

Address: Strathaven Road, East Kilbride G75 0QJ, Scotland
Region: United Kingdom > Scotland > South Lanarkshire > East Kilbride
Price Range: RM392 - RM729 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Crutherland House 4*
Number of rooms: 75
Reservation Options:
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Also Known As:
Macdonald Crutherland House Hotel East Kilbride
Macdonald Crutherland Hotel
Macdonald Crutherland East Kilbride
Hotel Style:
#1 Green Hotel in East Kilbride
#4 Romantic Hotel in East Kilbride
#4 Family Hotel in East Kilbride
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Crutherland House staff and other travellers.
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Questions? Get answers from Macdonald Crutherland House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In winter doesnt matter as is dark early”
 of 5 bubbles elizaMotherwell, 15 Jan 2017 | Read review
“Request a clean room”
 of 5 bubbles PacoGlasgow, 9 Jan 2017 | Read review
“This hotel is also suitable for people with mobility problems.”
 of 5 bubbles jeanieairdj, 8 Jan 2017 | Read review
“View to the front.”
 of 5 bubbles Gardentripper, 24 Oct 2016 | Read review
“Don't choose the ground floor or everyone has to go along your corridor to get to the leisure club”
 of 5 bubbles dawnsH7612EK, 20 Oct 2016 | Read review
5 of 5
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