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Torrance Hotel

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Torrance Hotel
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527 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Glasgow, Scotland, United Kingdom
Reviewed 5 May 2016

Firstly, the venue and rooms are lovely. The wedding we were at was great. Most of the staff seemed very friendly and helpful. Venue was clean. Seemed to be very organised and well planned out. Our room was clean and very modern. Food was great apart from a raw sausage at breakfast. Unfortunately the hotel was let down by security...

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Thank MichaelM1989
East Kilbride, United Kingdom
Reviewed 5 May 2016 via mobile

Went for a family meal in the restaurant. The food was delicious, the staff were really friendly and very knowledgeable about the dishes and wine list. I've been again since, we're highly recommend and would love to stay in the hotel which is supposed to have great rooms.

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Thank hockingn
James M, Manager at Torrance Hotel, responded to this review

I am so glad that you enjoyed your family gathering at The Torrance and have taken the time to review your experience.We have just recently changed our menu and feedback such as your own is unvaluable.As you say,the quality of our bedrooms and particularly our Honeymoon Spa is of the highest calibre and should you wish to view these or...

East Kilbride, United Kingdom
Reviewed 4 May 2016

First time visit with 6 of my work colleagues on friday 29 april. had booked & paid a £5 deposit each for lunch. after waiting 40 minutes i had to approach a member of staff to take our orders as we were starving. again no rush to take order as we waited another ten minutes. restaurant was very quiet no...

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Thank gary m
James M, Manager at Torrance Hotel, responded to this review

Firstly may I apologise for the unusually long delay in your lunch service.As you comment we did not have any lunch function on this date;however, we have a team of chefs and a dedicated kitchen which deals with all banquetting and as such this would not jeapordise our restaurant service.In an effort to fully investigate your other comments I would...

Reviewed 1 May 2016

We have just attended the most wonderful 2 day wedding at the Torrance in East Kilbride. My Daughter Julie and daughter in law Louise chose the Torrance for their wedding firstly because Aynsley, made them feel so comfortable and attended to their every need, before their big day. Andrew was overseeing the actual event and reception and he was exceptional....

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Thank Mary G
James M, Manager at Torrance Hotel, responded to this review

Thank you for your kind comments regarding the hotel ,food and staff alike.It was a pleasure to host the wedding day and the reception thereafter.I am so glad that you felt that the the hotel and staff complimented the hard work and thought which both girls had obviously put in to their big day and thank you for allowing the...

Glasgow, Scotland, United Kingdom
Reviewed 1 May 2016

i was at my sisters wedding on thursday and friday and i can honestly say i had the most amazing time the staff,the venue,the food was first class rooms were spotlessly clean. andrew went above and beyond to make sure everything we required was catered for i will certainly be returning to the torrance in the future and highly recommending...

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Thank Christine M
James M, Manager at Torrance Hotel, responded to this review

Thank you for taking the time to place your kind review.We do strive to ensure that all aspects of every couple's day are memorable and I am pleased that you experienced this over the two days of festivities that it was our pleasure to host.I will pass your comments on to all at the Torrance,especially Andrew,and look forward to your...

Broxburn, United Kingdom
Reviewed 18 April 2016 via mobile

Went with wife for her birthday. Booked the Honeymoon suite. What a great room. On 2 floors, downstairs consists of large bed, with built in TV. Behind the bed wasvan open plan toilet. Very gothic in appearance. Also downstairs you had your kettle and coffee machine. Room also had hairdryer and ironing board. At the far end of room you...

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Thank Keith M
James M, Manager at Torrance Hotel, responded to this review

May I take this opportunity to thank you for your extensive review and kind comments regarding our refurbished Honeymoon Spa and its facilities which includes sauna,steam room and sunken jacuzzi bath complete with smart TV.We have aimed to create a top class facility and find it both rewarding and motivational when our guests feedback echo thee sentiments and trust that...

East Kilbride, Scotland, United Kingdom
Reviewed 13 April 2016 via mobile

5 of us went on Monday night, staff were brilliant. So was the meal except for the raw Gammon Steak But I must say they dealt with it well, took it off the bill & gave him a special desert ( everybody happy) Mistakes do happen, but if dealt with properly. Makes all the difference ! Thank you

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Thank Allan M
James M, Manager at Torrance Hotel, responded to this review

Thank you for your kind comments regarding the staff and food at the Torrance.I am pleased that you felt our new Head Chef handled your dissatisfaction well and trust that we will be welcoming you back in the near future.

East Kilbride
Reviewed 10 April 2016 via mobile

A big thank you to Louise Johnston for all her help.the day was a great success. Very helpful and explained in great detail all our options.would definitely book again.was a very professional package and was enjoyed by all who attended.

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2Thank Colin W
James M, Manager at Torrance Hotel, responded to this review

I am delighted that the baby shower was such a resounding success and am pleased that we could provide you with a package which was tailored to your needs.Thank you also for your kind comments regarding Louise whose service often inspires similar comments from our regular guests.I will ensure your thanks are fed back both to her and the team...

Glasgow, United Kingdom
Reviewed 8 April 2016 via mobile

I'll start by saying this is a lovely place and can see why weddings are popular. However the service could have been better....pleasant staff however they seemed to forget about us as soon as the sandwiches and cakes were served. We had to chase up butter for the scones and refills for the tea. Could have understood had the restaurant...

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2Thank l b
James M, Manager at Torrance Hotel, responded to this review

Thank you for taking the time to review your experience at the Torrance and for your kind comments regarding our recent refurbishment.I can only apologise that on this occasion our service did not come up to your expectations and would urge you to contact me personally to handle your next booking.

Reviewed 3 April 2016 via mobile

My uncle and his wife had their wedding at this hotel (27th March). It was a fabulous occasion and one which we all enjoyed very much and I'd like to thank the staff for making the wedding that extra bit special. I myself also work in a four star hotel and so I am very much aware of what is...

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1Thank Russell O
James M, Manager at Torrance Hotel, responded to this review

Thank you very much for taking the time to leave such an extensive and complimentary review of you experience at the Torrance.We do value all feedback , however when it comes from someone within the industry it is highly prized.We do aim to ensure that the needs of each individual function is catered for and remember how well the innovative...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Welcoming traditional village hotel in walking distance to Scotland's largest undercover shopping and leisure centre in East Kilbride. East Kilbride has many local attractions including Village Theatre, Golf Courses, Ten Pin Bowling, Ice Skating, Odeon Cinema and is only 7 miles from Glasgow city centre. Built in 1773 by General Stuart of Torrance as a cotton-spinning mill and workers' houses the building in Torrance Square provided a focus for town life. In its many incarnations the popular Torrance Hotel has also housed a school, a shop and a Coaching Inn, but it has always been at the heart of East Kilbride. The building has retained all its original character and charm. We have 20 comfortable bedrooms including the newly refurbished Honeymoon Suite for 2007. Enjoy a meal in our warm and friendly restaurant or lounge bar which caters for a wide range of food from traditional meals to bar snacks. We are a 5 minute walk from the local train station which will take you straight into Glasgow's Central Station which runs every half hour. If more information is required then do not hesitate to ask our friendly receptionist staff. We would like to advise guests that there will be no bar or restaurant facilities for the next 4 months. We are undergoing a major refurbishment to improve the services to the guests in the future. ... more   less 

Additional Information about Torrance Hotel

Address: 135 Main Street | The Village, East Kilbride G74 4LN, Scotland
Region: United Kingdom > Scotland > South Lanarkshire > East Kilbride
Price Range: RM508 - RM1,024 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Torrance Hotel 4*
Number of rooms: 20
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Hotel Style:
#2 Business Hotel in East Kilbride
#3 Romantic Hotel in East Kilbride
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Questions & Answers

Here's what travellers have asked, with answers from Torrance Hotel staff and other travellers.
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Questions? Get answers from Torrance Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Honeymoon suite. ”
 of 5 bubbles Jonean, 27 Feb 2017 | Read review
“Avoid room 9 if you want a shower”
 of 5 bubbles Navid2013, 27 Feb 2017 | Read review
“Room 14 good, room 17 not for me.”
 of 5 bubbles moiraw818, 25 Feb 2017 | Read review
“Not ground floor (not room 2)”
 of 5 bubbles Squinkydink, 31 Jan 2017 | Read review
“Stay away from rooms on the same level as the function hall, there is no soundproofing in the rooms.”
 of 5 bubbles verydisappointed782, 15 Dec 2016 | Read review
5 of 5