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Holiday Inn Birmingham-Bromsgrove

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Holiday Inn Birmingham-Bromsgrove
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735 Reviews from our TripAdvisor Community

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Showing 728: English reviews
Mackay, Australia
Level Contributor
251 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 6 days ago NEW via mobile

Why have I rated this 4 star because it is better than the rest - in other towns it would be a 3 and a half . This is the 3 rd Bromsgrove hotel we have stayed in and by far the best . However our bed was ROCK HARD We ordered an extra duvet for our second night and... More 

Helpful?
Thank Kester O
Arif K, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for bringing to my attention the issues that you have experienced during your recent stay at Holiday Inn Bromsgrove. Your feedback is extremely useful for us as a hotel as we strive to create a great hotel for our guests to love. Kindest regards, Arif Khan More 

Portsmouth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago NEW

Booked this hotel for weekend break to attend a party in Kidderminster. GOOD The male night duty was helpful reception was good, but could do with two staff in reception to avoid long queue. Clean, spacious room, comfortable bed. BAD Expensive for what it is Breakfast tasted ok but mushroom was undercook, took two pcs and tried but it was... More 

Helpful?
Thank nabalu66
Arif K, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for bringing to my attention the difficulties that you experienced during breakfast at Holiday Inn Bromsgrove. I would like to begin by apologizing for the shortfall in our service. This is not the standard of service that I expect from my team. This is certainly not a true reflection of the high quality upon which we pride ourselves... More 

Birmingham, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago NEW via mobile

Breakfast at this hotel was a total shambles. Twice in 40 minutes most of the food items ran out from the self service buffet. Even though staff said that items would be a couple of minutes this was not the case with sausages being unavailable for the 40 minutes I waited. Surely they should know how much to cook by... More 

Helpful?
Thank 844markf
Arif K, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for bringing to my attention the difficulties that you experienced at breakfast at Holiday Inn Bromsgrove. At the outset, please accept my sincere apologies for the shortfall in our service. This is not the standard of service that I expect from my team. This is certainly not a true reflection of the high quality upon which we pride... More 

1 review
Reviewed 2 weeks ago

Ok ish hotel. All I wanted to do was watch something on ITV+1 in my room at the end of the evening. TV had about 7 channels most fuzzy reception which would not work from my remote! Some guy came to 'help'. Oh sorry sir the TV system in not very good - we're waiting to change it to something... More 

Helpful?
Thank Mark S
Wolverhampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Friendly staff, lovey decor and very well maintained gardens. Swimming pool was lovely although the spa treatments were a bit over priced. Our room was spotlessly clean. Menu available and late bar. Free parking with lots of spaces. Great value will be staying again.

Helpful?
Thank hughesjanet397
Grangemouth, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

Booked this hotel as it was close to where my daughter and I were going to view a horse. For £69 for a twin room with breakfast we weren't expecting too much. How wrong we were. For starters I had booked the wrong date on their website, phoned them up to tell them my mistake and they changed the booking... More 

Helpful?
Thank douglaswaddell
Bromsgrove worcestershire
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago

I have been a leisure member for 7 years and have always been pleased with the facilities until recently, the place needs a good clean I wrote my name in the dust on the gym equipment a couple of weeks ago. There has been only one shower working in the male changing room for 8 weeks, if this happened in... More 

Helpful?
Thank BrianT229
IHGService, Guest Relations Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear BrianT229, The Holiday Inn Birmingham Bromsgrove, UK would like to thank you for considering us for your leisure needs and being a member for more than 7 years now. We appreciate your feedback regarding the cleanliness of the facilities in the gym and concern of the lack of showering rooms. We are also sorry that we have not been... More 

Leicester
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2016

Where do I begin: 1. Rude reception staff. 2. Bar staff, do not know their drinks, at all. 3. The worse breakfast service ever in my 35 years of traveling. 4. Poor overall. The staff definitely need training in the hospitality area. My first and last experience of Holiday Day. I'll stick to the Hilton and Marriott.

Helpful?
1 Thank Bhavna P
IHGService, Guest Relations Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear Bhavna P, We welcome your thoughts about your stay with our Holiday Inn Birmingham Bromsgrove. It is concerning to know that we did not meet your expectations on your first visit in terms of our welcoming staff and how breakfast was regulated. These are not the brand standards that we aim to provide. In line with this, we have... More 

Birmingham, United Kingdom
Level Contributor
5 reviews
Reviewed 25 October 2016

Arrived at hotel to a very warm welcome, both from staff on reception,and the open gas fire in the lobby.Staff very informative about layout of hotel,and explained meal times etc. Room was very clean & comfortable with tea/coffee facilities.Although it was a cold night we was snug in room with warm air conditioning,which was very quite.Had a very good night... More 

Helpful?
Thank mick30822016
Arif K, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Thank you for providing feedback on your recent stay at the hotel, I will be sharing this with the hotel team today. Thank you once again for your feedback, it is extremely useful for us as a hotel as we strive to create a great hotel for our guests to love. Kindest regards, Arif Khan More 

Worcester, United Kingdom
1 review
Reviewed 24 October 2016 via mobile

We came to the holiday inn around 7pm to an extremely lovely receptionist called krissy 😀 she was apologetic regarding the restaurant being so full and only 2 chefs on.In the bar the card machine was playing up and took almost 20 mins to accept our payment which we was the 3rd customer that happened too and it was slightly... More 

Helpful?
Thank xstaceyx2302
Arif K, Front Office Manager at Holiday Inn Birmingham-Bromsgrove, responded to this review

Dear Mrs Tyler, Thank you for providing feedback on your recent stay at the hotel, I will be sharing this with the hotel team today. Thank you once again for your feedback, it is extremely useful for us as a hotel as we strive to create a great hotel for our guests to love. Kindest regards, Arif Khan More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Holiday Inn Birmingham-Bromsgrove has been transformed into a 4 star hotel in the heart of England. The 3.5 Million investment has resulted in the hotel becoming the premier venue for business or pleasure within the Bromsgrove area. The hotel is close to the Cotswolds, Birmingham NEC, and Cadbury World. Bromsgrove s corner of Worcestershire is surprisingly pastoral, with a mixture of the rolling Lickey Hills, picturesque villages and captivating walks and still we are only half an hour s drive away from Birmingham City Centre. Stylish bedrooms offer air-conditioning, laptop safes, mini bars, broadband internet access, desk space to work at and seriously comfortable beds! With 110 bedrooms at the hotel, you can choose from Suites, Executive, Family, Interconnecting and Accessible rooms. The facilities on offer include the Revive Health Club & Spa with a brand new purpose built fitness suite equipped with the latest Technogym equipment, a heated swimming pool, steam room, sauna, spa pool and beauty rooms. All of our Meeting and Event rooms at he hotel benefit from natural daylight, wireless internet access and touch control air-conditioning and lighting. The Fairfield Suite catering for up to 250 delegates and guests is self contained, with its own entrance, breakout area and bar. The General Manager is Glen Staniforth and is always happy to welcome guests and listen to comments and assist in any way possible. ... more   less 

Additional Information about Holiday Inn Birmingham-Bromsgrove

Address: Kidderminster Road, Bromsgrove B61 9AB, England
Region: United Kingdom > England > Worcestershire > Bromsgrove
Price Range: RM281 - RM652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Birmingham-Bromsgrove 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Holiday Inn Birmingham-Bromsgrove Hotel Bromsgrove
Holiday Inn Bromsgrove
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Birmingham-Bromsgrove staff and other travellers.
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Questions? Get answers from Holiday Inn Birmingham-Bromsgrove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Helpful tips; Cannot think of any positive ones.”
 of 5 bubbles 225bhavnap, 28 Oct 2016 | Read review
“Room on the rear of hotel have the best views.”
 of 5 bubbles mick30822016, 25 Oct 2016 | Read review
“this is 4 star, most rooms you couldn't swing a cat in”
 of 5 bubbles 865mickh, 3 Oct 2016 | Read review
“Choose another hotel”
 of 5 bubbles 793robertf, 3 Sep 2016 | Read review
“Rooms on the left side are quieter, and larger.”
 of 5 bubbles 995rossb, 31 Aug 2016 | Read review
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