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On the whole staff are the only plus for this hotel. I stayed in an executive room with a very tiny window. It was like staying in a box. No light at all. The room was reasonably decorated however it was poorly thought out and...More
Thank Jason B
Response from IHGService, Guest Relations Manager at Holiday Inn Birmingham-BromsgroveResponded 3 weeks ago
Hi Jason B,
Thank you for taking the time to share your feedback with us. We are glad to hear you liked our staff service.
We truly value the opinion of our guests and apologize that we did not meet your expectations. I am sorry...More
The rooms are in need of refurbishment, which is not such a problem. However they are dusty and not very clean which is.
Breakfast looked promising from a distance, but cold plates, cold bacon and no eggs were just a few of the issues, so...More
Response from IHGService, Guest Relations Manager at Holiday Inn Birmingham-BromsgroveResponded 4 weeks ago
Thank you so much for staying with us and for taking the time to leave us your feedback. I am sorry to read that our room condition and breakfast service did not meet your standards. Your review is vital for improving the service...More
Good all round facilities... stayed twice now.. sound bet! Maybe food menu could be changed now and then... both stays were longer than 3 days duration, things could get stagnant. But overall I would recommend a stay here, nice and friendly.
Stayed here with my partner for 1 night as we were going watching football the next day in West Bromwich. Very good prices on holiday inn website, check in easy and clean tidy room. Only thing that let it down for me was the bed...More
On the edge of Bromsgrove, which means free parking and a quite location, however allow time to exit the hotel in the mornings due to the high volume of traffic in the vicinity. The hotel rooms are as expected with the usual amenities, the hotel...More
1 Thank Mark H
Response from IHGService, Guest Relations Manager at Holiday Inn Birmingham-BromsgroveResponded 14 April 2018
Hello Mark H,
Thank you for your stay and for taking the time to leave us feedback. I am glad that you found the hotel bar comfortable and the restaurant satisfactory. I want all areas of your stays with us to be pleasant and I...More