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15/05/2017 16/05/2017
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    Mercure St Helens

    Linkway, St Helens WA10 1NG, England
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    May 15
    May 16
    1 room, 2 adults, 0 children
    Traveller (49)
    Room & Suite (33)
    Dining (2)
    Eccleston Arms
    82 reviews
    #2 of 5 B&Bs / Inns in St Helens
     
    Premier Inn St. Helens (A580/East Lancs) Hotel
    263 reviews
    #2 of 4 hotels in St Helens
     
    Premier Inn St. Helens South Hotel
    237 reviews
    #1 of 4 hotels in St Helens
     
    Mercure Haydock Hotel
    704 reviews
    #1 of 3 hotels in Haydock
     
    Overview

    • Excellent22%
    • Very good31%
    • Average25%
    • Poor11%
    • Terrible8%
    4 days ago
    “Saturday Night at St Helens”
    1 week ago
    “Good central location in St Helens”
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
    All hotel details
    Eccleston Arms
    82 reviews
    #2 of 5 B&Bs / Inns in St Helens
     
    Premier Inn St. Helens (A580/East Lancs) Hotel
    263 reviews
    #2 of 4 hotels in St Helens
     
    Premier Inn St. Helens South Hotel
    237 reviews
    #1 of 4 hotels in St Helens
     
    Mercure Haydock Hotel
    704 reviews
    #1 of 3 hotels in Haydock
     
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    Rooms
    15 May16 May
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (435)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 435 reviews

    Reviewed 3 days ago

    Don't be fooled by the tatty and broken exterior, the interior really is worse, stair carpet is torn and a trip hazard, everything is broken and awaiting reapair, you can't even get a fresh coffee with breakfast (yes, the coffee machine is also broken). Didn't...More

    Thank 275pip
    Reviewed 4 days ago

    A reasonably priced hotel with good standards and pleasant relaxed staff. Breakfast on Sunday morning was fine although the staff seemed a bit pushed to load up the self service trays. Very enjoyable and a good sleep over location. Although there was two wedding parties...More

    Review collected in partnership with Accorhotels.com
    Thank _ccerroni52
    Reviewed 6 days ago

    I stayed here for one night on business. The first room I was issued already had someone in it and the same thing happened to my two colleagues. This didn't make us feel secure thinking that someone else could be issued a key to our...More

    Thank idnar2008
    Reviewed 1 week ago via mobile

    I stayed for one night on business. I changed rooms almost straight away due to the state of the first room. Unfortunately the second room was much the same. Room. Sunken, stained and sagging mattress. Rusty and broken fittings in the shower. The door would...More

    1  Thank JKL987
    Reviewed 1 week ago via mobile

    I've been staying in the mercure for 5 or 6 month's on and off with work. 4 staff in particular, Vanessa, Lucy and Amy really make the effort to provide a homely and welcoming experience. There's another lady who works in the bar/restaurant. She's always...More

    Thank AWhiteWelcome77
    Response from Asif B, General Manager at Mercure St Helens

    Dear Guest , We very much appreciate your compliments . I will pass your comments and appreciation to our talent as well . We are very pleased that you enjoyed curry buffet and your overall stay . We hope to welcome you back soon ....More

    Eccleston Arms
    82 reviews
    #2 of 5 B&amp;Bs / Inns in St Helens
     
    Premier Inn St. Helens (A580/East Lancs) Hotel
    263 reviews
    #2 of 4 hotels in St Helens
     
    Premier Inn St. Helens South Hotel
    237 reviews
    #1 of 4 hotels in St Helens
     
    Mercure Haydock Hotel
    704 reviews
    #1 of 3 hotels in Haydock
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$68 - US$131 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    Photos
    Traveller (49)
    Room & Suite (33)
    Dining (2)
    Hotel & Grounds (26)
    Nearby
    Nearby Hotels
    Hotel Ibis Styles Haydock
    703 reviews
    5.37 km away
     
    Premier Inn Liverpool Rainhill Hotel
    233 reviews
    4.79 km away
     
    Premier Inn St. Helens South Hotel
    237 reviews
    3.55 km away
     
    Premier Inn St. Helens (A580/East Lancs) Hotel
    263 reviews
    2.89 km away
     
    Nearby Restaurants
    Colours Restaurant
    176 reviews
    .33 km away
    Caffe Roma
    224 reviews
    .31 km away
    The Chinese Buffet - St Helens
    628 reviews
    .24 km away
    Caffe Nero
    24 reviews
    .32 km away
    Nearby Attractions
    The World of Glass
    290 reviews
    .08 km away
    Theatre Royal
    113 reviews
    .49 km away
    North West Museum of Road Transport
    55 reviews
    .62 km away
    The Citadel
    43 reviews
    .31 km away
    Questions & AnswersAsk a question
    JKL987
    Does the management staff ever call guests back to resolve a complaint?
    22 April 2017|
    Answer Show all 2 answers
    Response from strutking | Reviewed this property |
    I have to agree, staff are absolutely brilliant. It comes down to management who in my eyes do not have a clue. I see them regularly asking staff how or wot to do.
    1
    Vote
    j0ananderic
    Do you have to book for afternoon tea ? And how much is it !
    13 September 2016|
    Answer Show all 4 answers
    Response from Saurabh2107 | Property representative |
    Hi you don't have to book this and it is 14.95
    0
    Votes
    1zztony
    Hi there do u have family rooms
    11 November 2015|
    Answer Show all 3 answers
    Response from Vicki H | Property representative |
    Yes we do have family rooms and interconnecting room.
    0
    Votes
    Room Tips
    "Make sure the fan works!"
    Read review
    "We asked for a high floor, which had a better view."
    Read review
    "The executive suit is worth the extra money."
    Read review
    "You can get a good deal on Groupon or other deal offers online"
    Read review