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24/12/2017 25/12/2017
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    Mercure St Helens

    Linkway, St Helens WA10 1NG, England
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    24/12/2017 25/12/2017
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    Savings alert: 12% below average rate

    The price you found is 12% lower than this hotel's average rate of US$82/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$72
    US$72
    US$73
    Traveller (76)
    Room & Suite (40)
    Dining (2)
    Overview
    • Excellent21%
    • Very good32%
    • Average24%
    • Poor11%
    • Terrible12%
    Travellers talk about
    “chalon court” (40 reviews)
    “afternoon tea” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (498)
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    71 - 75 of 489 reviews

    Reviewed 13 April 2017

    We stayed at the Mercure for one night to attend a concert at the nearby Citadel venue. The hotel is well located, only a few minutes' walk from the centre of St. Helens. On arrival there was ample car parking available. The check-in was quick...More

    Thank Pogo650
    Response from Asif B, General Manager at Mercure St HelensResponded 20 April 2017

    Dear Guests , We very much appreciate your comments about staff friendliness . Also your comments about spacious room , decor , swivel chair , toiletries are well noted and we are very pleased . We will look into air conditioning and will definitely improve...More

    Reviewed 12 April 2017 via mobile

    Vanessa on reception was very helpful, bar staff very polite and friendly, especially Charlie and Dulietta lovely guys would stay again, had to wait a good while for food but worth the wait. Conference facilities very accommodating........ comes well recommended

    Thank a2013467
    Response from Asif B, General Manager at Mercure St HelensResponded 20 April 2017

    Dear Guest , We very much appreciate your compliments and appreciation about Vanessa , Duiletta and Charles . Also your positive comments about our conference facilities are very encouraging and my team will be very pleased to know as well . Warm Regards , Asif

    Reviewed 11 April 2017 via mobile

    I recently stayed for the grand national meeting Friday to Sunday, I walked in to check in to a rude member of staff who gave me an "don't care" greeting, who simply said that's £250 to pay then, she didn't tell me check out time...More

    Thank Steph F
    Response from Asif B, General Manager at Mercure St HelensResponded 20 April 2017

    Dear Guest , We very much apologies for the inconvenience caused and an experience which doesnot truly reflect Mercure standards and our hospitality . I very much appreciate if I can be contacted on gm@mercuresthelens.co.uk Warm Regards , Asif B General Manager

    Reviewed 11 April 2017

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    Review collected in partnership with Mercure Hotels
    Thank O4972MIstevenp
    Response from Asif B, General Manager at Mercure St HelensResponded 20 April 2017

    More

    Reviewed 11 April 2017

    I had a dinner on the evening of 6th April, the roast beef was inedible ,sent back replacement no better waitress staff were embarrassed and helpful, Management have agreed a refund. This problem also applied to other dinners as well, Willing to give another opportunity.More

    Thank Mcmanus822
    Response from Asif B, General Manager at Mercure St HelensResponded 21 April 2017

    Dear Guest , My apologies for the bad experience and we very much appreciate for giving us a second chance . We have provided more training to food & beverage staff and also hired new trained culinary team . We are very confident that in...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$73 - US$172 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Orbitz and Cancelon so you can book your Mercure St Helens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Merseyside >
    • St Helens
    • Also Known As
    • Park Inn By Radisson St. Helens Hotel St Helens ,
    • Park Inn Saint Helens ,
    • Park Inn St Helens
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    Traveller (76)
    Room & Suite (40)
    Dining (2)
    Hotel & Grounds (44)
    Bathroom (10)
    Nearby
    Nearby HotelsSee all 3 hotels in St Helens
    Premier Inn St. Helens South Hotel
    269 reviews
    3.54 km away
     
    Nearby Restaurants
    Vigour Kitchen & Juice Bar
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    The Chinese Buffet - St Helens
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    .25 km away
    The Nelson
    24 reviews
    .22 km away
    Pear Tree Cafe
    12 reviews
    .33 km away
    Nearby Attractions
    The World of Glass
    322 reviews
    .10 km away
    Theatre Royal
    136 reviews
    .49 km away
    North West Museum of Road Transport
    68 reviews
    .60 km away
    The Citadel
    45 reviews
    .33 km away
    Ask a question
    Questions & Answers
    Sarah Y
    25 May 2017|
    AnswerShow all 2 answers
    Response from Sandra K | Reviewed this property |
    I believe if memory serves me correct pool closes fairly early ie 8pm, gym same time I suspect though in all honesty I never had time to use, arrived too late and left early!
    0
    Votes
    JKL987
    22 April 2017|
    AnswerShow all 4 answers
    Response from strutking | Reviewed this property |
    I have to agree, staff are absolutely brilliant. It comes down to management who in my eyes do not have a clue. I see them regularly asking staff how or wot to do.
    1
    Vote
    j0ananderic
    13 September 2016|
    AnswerShow all 4 answers
    Response from Saurabh2107 | Property representative |
    Hi you don't have to book this and it is 14.95
    0
    Votes
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