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ALTA Cebu Resort

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ALTA Cebu Resort
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299 Reviews from our TripAdvisor Community

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Showing 270: English reviews
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Redruth, United Kingdom
Reviewed 1 week ago via mobile

Stayed here 6 nights March 2017. Very pleased to be told we had a free upgrade from our basic room to the jungle room 3 as there was a conference and this would be quieter. This resort is used a lot for local conferences, seminars and training days. While we were there there were several going on but these did...

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Helpful?
Thank Anyeshka W
Larry T, Owner at ALTA Cebu Resort, responded to this review

Thanks for the very flattering review. There is one item which may be a bit misleading. The planes fly quite high in the sky. The airport is about 10 miles away, so you cant really see them landing. Also, the frequency is not really every few minutes. I think it is usually about 1 or 2 per hour, on average....

London, England, United Kingdom
Reviewed 1 week ago

Some of the staff e.g. Reception and cleaners we very helpful and friendly but we found the restaurant (breakfast and evening meals) staff were not as efficient, we requested a cup of tea for breakfast but no tea bags in the hotel, when we spoke to the reception they were surprised by their attitude and had some sent to our...

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Helpful?
Thank Chris S
Kent
Reviewed 3 weeks ago

The hotel is overpriced for what it is. The service at breakfast was very bad. The 1st day was buffet. There wasn't much on offer. Eggs could be cooked for you but that was it. No bacon, no sausage. We had to ask for bread & butter (which came out of the freezer) & tea to which the staff replied...

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Helpful?
1Thank Bap2Bluewater
Larry T, Owner at ALTA Cebu Resort, responded to this review

The way you describe the resort is not our normal standards. I have been in Bohol building our new resort, which is now finished. Our operations manager was there with me for the past few weeks. My apologies if the service and food was not up to our normal standards. I am back in Cebu now, and am doing some...

Reviewed 4 weeks ago via mobile

Spent a week at the resort with my partner. Was very impressed by the staff and the serenity of it all. The rooms could use an update but were clean, large and functional. Surrounding area of Cordova is quiet but covers the basic amenities, locals off the resort grounds were all very friendly and felt safe. Enjoyed a couple of...

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Helpful?
Thank Travis N
Vancouver, Canada
Reviewed 5 weeks ago

Pros: great staff, beautiful grounds, clean rooms, they will change music to what you want and they are on line so everything on you-tube is available. order the seared tuna , great value Cons: remote location , no nearby restaurants, but food ok there. Seared tuna, behoon noodles, pancit, chop suey, really good, but no mango on chicken mango salad,...

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Helpful?
Thank barbaloui
Larry T, Owner at ALTA Cebu Resort, responded to this review

Thanks for the chance to explain our policies. As to the drink fees, we do compare prices with the competition. As far as I know our prices are not so different form other resorts in our class. At the time of booking (our busy season) our standard room was $45 per night. We obviously don't make a huge profit at...

Reviewed 21 February 2017 via mobile

Stayed two nights here for our Church Retreat/Team Building. Has ample meeting rooms and huge guest rooms. We stayed in a common room with 12 double-decker beds but there were only 6 of us in the room so we enjoyed the huge space. Pool was small but good enough for kids. They really need to fix their bathrooms though. Ours...

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Helpful?
1Thank Robert Paul C
Larry T, Owner at ALTA Cebu Resort, responded to this review

For future guests. We actually have 2 pools. Second pool is a bit hard to find. Just ask our butler to show it to you. Not sure if I would call the pool small. It is 60 feet long by 20 feet wide with a 14 foot circular spa. The new pool is substantially bigger. Big pool, kiddie pool and...

Reviewed 19 February 2017 via mobile

Me and my wife were travelling from Bohol to Mactan to stay over the night before our flight. We have checked online various places and decided at last moment to come to Alta Cebu. We could not book it online due to poor Internet connection on the phone, however decided to take a risk and went to the resort. Once...

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Helpful?
Thank Юрий М
Prince George, Canada
Reviewed 15 February 2017

I stayed for 3 weeks in January 2017,i loved staying at this resort.The rooms were clean,service was awesome,staff were very friendly.I met some wonderful people,the food was great.I found the management team was very helpful in all ways.Im planning on returning next year in Feb 2018.I had a great experience.So im glad I picked this resort.

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Thank gordguy
Reviewed 7 February 2017 via mobile

We had to make a last minute booking from out of the area, and not many hotels that were appealing and located in the general area where needed to be were available in short notice. So I turned on my Bluetooth to help find what we needed quickly. We'll let me tell you the advertisement for Alta Cebu Resort looked...

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Helpful?
Thank Charles S
Seattle
Reviewed 26 January 2017 via mobile

For our last night we knew we wanted to stay near the Cebu Airport on Mactan Island. The car traffic back and forth over the bridge linking Mactan and Cebu is ridiculously slow. Alta was 30 min ride on jeepny. Nice welcome juice upon arrival. Nice setting. Lots of foliage, trees. Two open and nice pools. Liked all the interpretive...

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1Thank MeaningfulTrip
Larry T, Owner at ALTA Cebu Resort, responded to this review

Thanks for the nice comments. The TV should have been checked before your arrival and in working condition before you checked in. My apology. As for the food, at all resorts I know of in the Philippines, cooks vary in experience and competence. I have been here 17 years, so I know a lot about what to expect here. I...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The ambiance at Alta Cebu Resort is truly unique - with the feel of a tropical rain forest, modern cozy facilities, genuine service. With 50 rooms, it has the feel of a casual, intimate estate in a tropical paradise. Alta is a place where guests can meet liked-minded travelers from around the world; this includes families on vacation, couples seeking a romantic hideaway and those who want to experience a new culture. Alta also offers sustainable tourism or volunteer programs. ... more   less 

Additional Information about ALTA Cebu Resort

Address: Pilipog, Cordova 6017, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Cordova
Price Range: RM172 - RM318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ALTA Cebu Resort 3.5*
Number of rooms: 50
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Also Known As:
Alta Cebu Hotel Cordova
Alta Hotel Cebu
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Questions & Answers

Here's what travellers have asked, with answers from ALTA Cebu Resort staff and other travellers.
5 questions
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Questions? Get answers from ALTA Cebu Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“in the flight path so can be disturbing if you are affected by the sound of aeroplanes”
 of 5 bubbles seanhL955MZ, 28 Nov 2016 | Read review
“Stay as far from the bar as possible if you want to sleep”
 of 5 bubbles DailyLama, 1 Nov 2016 | Read review
“All the rooms are OK”
 of 5 bubbles stevesG1384FD, 26 Oct 2016 | Read review
“I stayed in a 2nd storey deluxe room it was great quite and comfitable”
 of 5 bubbles graemes172, 10 Aug 2016 | Read review
“Check it first for mosquitoes, burnt electrics, dirty shower, broken phone”
  • Dirty and broken heater with no hot water
  • Dirty soap dish in shower
 of 5 bubbles FrankieDP, 9 Aug 2016 | Read review
5 of 5