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Van der Valk Brussels Airport

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#1 of 12 Hotels in Diegem
Certificate of Excellence
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Van der Valk Brussels Airport
Van der Valk Brussels Airport
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990 Reviews from our TripAdvisor Community

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Showing 448: English reviews
Beijing, China
Reviewed yesterday NEW

A good hotel, close to the airport with free shuttle (5-15 minutes ride). Nice room. Very well designed public areas and good food. 5 minutes from train station so easy travel to other cities. Professional service.

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Helpful?
Thank Eytao
London, United Kingdom
Reviewed 2 days ago NEW

Hotel close to the airport which is good for me as close to office location. Good decorative order. Rooms of decent size and well equipped. Decent food and room service though expensive. Small gym - okay for a 2 night stay.

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Helpful?
Thank Tom B
Oostende
Reviewed 2 days ago NEW

Efficient , perfect bed n nice bar , perfect for going to brussels airport wth efficient shuttle . Large lobby , personnel ok , good beers .we had an upgrade of the room , perfect silent , roomy , great shower .

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Helpful?
Thank 489christiaanp
Ann-SophieVH09, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Christiaan, Great compliments. WOW! Thank you SO much. Looking forward to welcome you again. Warm regards on this sunny day in Brussels, Dorien Broothaerts Guest Experience Manager

County Galway, Ireland
Reviewed 2 days ago NEW

Very nice modern hotel. Staff are friendly. The express check in is very good. Rooms are clean and stylish. The price is bordering on being outside the corporate rate range allowed by our company. The receptionist was very helpful trying to resolve the tv satellite problem.

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Helpful?
Thank P2382KLmichaelc
Ann-SophieVH09, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Nice, friendly, very good, clean, stylish, helpful,... You make us blush ;-) Thank you!!!! Dorien Broothaerts Guest Experience Manager

Rochester, United Kingdom
Reviewed 3 days ago NEW

I had a very comfortable stay for work, the hotel is very convenient for the airport with a free shuttle bus service. The Food and service was very good with dinner being very good value for money and nice touches like an amuse bouche to start the meal. Breakfast was also included with the room and that was again most...

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Helpful?
Thank Constantwhine
Ann-SophieVH09, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We're so sorry about the shower, this is not up to our standard. I'll try to find out what happened and will take appropriate action. I truly hope to may welcome you again in the future. With very kind regards, Dorien Broothaerts Guest Experience Manager

Hyvinkaa, Finland
Reviewed 3 days ago NEW

Great place for business meetings, shuttle bus service from and to airport which helps commuting. Friendly staff, restaurant have goods (basic) food. Congress center works well and needed equipment can be found easily.

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Helpful?
Thank 184harril
Ann-SophieVH09, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Happy guest, happy WE. Thank you for staying with us and for this great review. Kindest regards, Dorien Broothaerts Guest Experience Manager

Damme, Belgium
Reviewed 4 days ago NEW

Building workers made a mess of the newer block. Another problem was the parking. Due to people arriving and leaving at the same moment the parking was an uncontrolled mess. Almost all the spaces for Tesla cars recharging were been taken by normal petrol cars. This problem should be reviewed by the management as they are certainly aware of that...

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Helpful?
Thank bdp432
Ann-SophieVH09, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Many thanks for the time you took to write this review. Indeed, our management is aware of the Tesla parking issue. Let me guarantee you that we are discussing this matter with Tesla and that we are looking for concrete, suitable solutions. Can't wait to host you again in our hotel on a next occasion. Warm regards, Dorien...

Frankfurt, Germany
Reviewed 5 days ago NEW

Overall good hotel with nice rooms and good food, excellent breakfast. Gym is sufficient. Very friendly staff. Negative: Windows can not be opened at all, aircon heating does not work properly, it was cold in the room.

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Helpful?
Thank SF234453
Ann-SophieVH09, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, We are very grateful for your positive assessment. Let me inform you that we have a few rooms with balcony, so please do not hesitate to ask for one upon check in. If you need any help with the airco, our staff will be more than happy to assist you. We very much look forward to welcome you...

New York City, New York
Reviewed 5 days ago NEWvia mobile

The hotel is Well located. Close to the airport. Team is professional. Small fitness room also available on site. Good food although menu is not changing regularly. Would recommend it for the local area.

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Helpful?
Thank Chelsea1147
Ann-SophieVH09, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Chelsea, Thank you very much for your feedback. We love to learn from your experience. Did you know you can rent our e-bikes for free to discover the local area? A golden opportunity! Warm regards, Ann-Sophie De Clippeleer Trainee Guest Experience

Letchworth, United Kingdom
Reviewed 5 days ago NEW

Excellent for business event. All requirements catered for and close to airport. Staff very helpful, good gym and excellent food and service. Would highly recommend and use again when the opportunity presents itself. Thank you.

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Helpful?
Thank carlwT5628PL
Ann-SophieVH09, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Carl, WOW, thank you so much! We're looking forward to your next stay! Spread the word :-) Warm regards, Ann-Sophie De Clippeleer Trainee Guest Experience

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Van der Valk Hotel Brussels Airport. At a mere five minutes distance from Brussels Airport and 20 minutes distance from the vibrant center of Brussels you will find the New Van der Valk Hotel Brussels Airport. With 224 luxurious rooms, 13 modern and multifunctional meeting rooms, cozy restaurant and contemporary bar and lounge we are the ideal place for businessmen and leisure guests alike. We offer a free shuttle service to and from the airport. If you would like to visit the city, the station is only a 5 minute walk away from our hotel and in 15 minutes you will find yourself in the middle of everything. Take advantage of our spacious garage, the perfect place to leave your car while on vacation. In fact don’t take our word for it, come and have a look! ... more   less 

Additional Information about Van der Valk Brussels Airport

Address: Culliganlaan 4B, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: RM383 - RM908 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Van der Valk Brussels Airport 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Van Der Valk Brussels Airport Hotel Diegem
Hotel Style:
#1 Luxury Hotel in Diegem
#2 Romantic Hotel in Diegem
#2 Family Hotel in Diegem
#3 Business Hotel in Diegem
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Questions & Answers

Here's what travellers have asked, with answers from Van der Valk Brussels Airport staff and other travellers.
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Greensburg, Indiana

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Questions? Get answers from Van der Valk Brussels Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although it is near to the national road and there is traffic , you can not hear anything in the rooms.”
 of 5 bubbles vanasta, 19 Jan 2017 | Read review
“we were on the 1st floor , right y the elevator , very easy”
 of 5 bubbles 117bruceh, 5 Oct 2016 | Read review
“Upgraded rooms in the nebuilding are very nice.w”
 of 5 bubbles walterJGD, 9 Sep 2016 | Read review
“It is possible to book seperate beds, only not directly on the website, which is a minus.”
 of 5 bubbles 721wimp, 19 Aug 2016 | Read review
“All rooms will probably be quiet since ours faced the airport and we didn't hear a thing.”
 of 5 bubbles Veronique52, 13 Aug 2016 | Read review
5 of 5