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Van der Valk Brussels Airport

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#1 of 12 Hotels in Diegem
Certificate of Excellence
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Van der Valk Brussels Airport
Van der Valk Brussels Airport
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1,061 Reviews from our TripAdvisor Community

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Showing 473: English reviews
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Bruges, Belgium
Reviewed 6 days ago NEW

I had an early flight and decided to book a hotel nearby the Zaventem airport. Prices are good and hotel is great. I left my car in the underground parking and made use the airport shuttle bus. I will do this more often.

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Helpful?
Thank 752kurtm
JonasVH09, Trainee Guest Experience Manager at Van der Valk Brussels Airport, responded to this review

Dear guest, Wow thank you very much for this lovely feedback, we are very happy to hear that you enjoyed your stay in the Van der Valk hotel. You definitely have to do this more often :) We're looking forward to welcoming you again! Warm regards Jonas Berx Trainee Guest Experience Manager

Dunfermline, United Kingdom
Reviewed 1 week ago NEW

Stayed here on a business trip and had a lovely time. Very big and comfortable rooms, big bathroom, great shower. There's a small sushi restaurant in the lobby which has delicious food. Staff was friendly and helpful. Great options for breakfast - smoked salmon, hot food, great cereals (not out of a box). Did not dine in the main restaurant,...

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Helpful?
Thank elizkane99
JonasVH09, Trainee Guest Experience Manager at Van der Valk Brussels Airport, responded to this review

Dear guest, Thank you very much for this lovely feedback, we like to hear that you enjoyed your stay. The main restaurant is certainly worth a visit! We are looking forward to welcoming you again in our hotel! Jonas Berx Trainee Guest Experience Manager

Eindhoven
Reviewed 1 week ago NEW

Booked park&fly which was just a little more expensive compared to parking at the airport, but we got so much more. A good night of sleep in an executive room which is really big and well equipped. The mini-bar was even included! So instead of getting up early, we had a relaxing night.

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Helpful?
Thank Guido953
JonasVH09, Trainee Guest Experience Manager at Van der Valk Brussels Airport, responded to this review

Dear guest, Wow thank you very much for your positive feedback, we love to hear that your stay was what you expected. Enjoy your holiday, and we're looking forward to welcoming you again at Van der Valk Brussels Airport Hotel. Jonas Berx Trainee Guest Experience Manager

Amsterdam, The Netherlands
Reviewed 1 week ago

Great rooms, poorest service ever! Drinks never served, No Bread at breakfast and it took 10 minutes. Left after over 15 minutes waiting at checkout. Informed 3 times dat the lift from floor 4 did not work, no action in 12 hours time.

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Thank hansbeks
JonasVH09, Trainee Guest Experience Manager at Van der Valk Brussels Airport, responded to this review

Dear guest , Thank you very much for your feedback. In name of myself and in name of Van der Valk I would like to offer you our most sincere apologies for the inconvenience you encountered. I'm very sorry for the inconvenience. This service is not what we're standing for. I apology for the bad service of our receptionist and...

Birmingham, United Kingdom
Reviewed 1 week ago

I stay at the VDV on a regular basis, I choose this Hotel due to its location, easy to get from Airport on there free shuttle service. Rooms are really spacious and clean. Its also only a 5 min walk from the train station.

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Thank andrewwV1314KB
JonasVH09, Trainee Guest Experience Manager at Van der Valk Brussels Airport, responded to this review

Dear guest WOW, thank you very much for your positive feedback. A satisfied guest, that’s why we’re doing it! We’re looking forward to welcoming you again! Jonas Berx Trainee Guest Experience Manager

Diegem, Belgium
Reviewed 1 week ago

Got charged with restaurant bill that wasn't mine. Hotel itself is nice and rooms are ok. Though much over priced compared to Hilton where I have loyalty card and also excellent restaurant. When there is no room available at Hilton or Holiday Inn, I stay at van der valk

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Helpful?
Thank rosettar2017
JonasVH09, Trainee Guest Experience Manager at Van der Valk Brussels Airport, responded to this review

Dear guest, Thank you for this review. We are sorry for the mistake of the restaurant, my sincere apologies for this. We are looking forward to welcoming you again in the hotel! Jonas Berx Trainee Guest Experience Manager

Bebington, United Kingdom
Reviewed 1 week ago

The hotel is 5-10min from the airport and in walking distance for many of the large businesses around. Hotel offers a shuttle service to the airport and to some of the businesses. Much better than many of the similar hotels in the area, large rooms, clean and with 2 good restaurants. A bit pricey, but this is to be expected...

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Thank MitchT666
JonasVH09, Trainee Guest Experience Manager at Van der Valk Brussels Airport, responded to this review

Dear guest, Thank you very much for your positive feedback. A satisfied guest, that’s why we’re doing it! We are very happy to hear that your stay was what you expected! We're looking forward to welcoming you again in our hotel! Jonas Berx Trainee Guest Experience Manager

Reviewed 1 week ago via mobile

Relatively reasonable price considering the location. Nice room and serglvice . Shuttle from airoport. Very expensive breakfast. Nice sushi restaurant or international cusine. Quick check in and out. Free watet

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Helpful?
Thank claudio f
JonasVH09, Trainee Guest Experience Manager at Van der Valk Brussels Airport, responded to this review

Dear Mr WOW, thank you very much for your positive feedback. A satisfied guest, that’s why we’re doing it! We’re looking forward to welcoming you again! Warm regards Jonas Berx Trainee Guest Experience Manager

Wommelgem, Belgium
Reviewed 1 week ago

Good hotel, room, staff, breakfast and airport shuttle. Lots of choice re food at breakfast. Nice clean rooms. Good options re dinner. Overall very good, especially for short trips and having to be at the airport early the following day or so. Multilingual staff, so that is very useful.

Review collected in partnership with this hotel
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Helpful?
Thank jessy869
JonasVH09, Trainee Guest Experience Manager at Van der Valk Brussels Airport, responded to this review

Dear guest WOW, thank you very much for your positive feedback. A satisfied guest, that’s why we’re doing it! We love to hear that you enjoyed your stay in our hotel! We’re looking forward to welcoming you again! Warm regards Jonas Berx Trainee Guest Experience Manager

Wageningen, The Netherlands
Reviewed 1 week ago

Nice hotel, friendly staff and clean, tidy rooms with complementary coffee, tea and soft drinks. Shuttle service to airport. Wifi in room not very strong (bandwith limitations?). The hotel is easily accessible from all directions (near ring road)

Review collected in partnership with this hotel
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Thank gwr2017
JonasVH09, Trainee Guest Experience Manager at Van der Valk Brussels Airport, responded to this review

Dear guest, Thank you very much for your positive feedback. A satisfied guest, that’s why we’re doing it! Can you please send me your room number to the following e-mail address, so we can follow up this problem. d.broothaerts@brussels.valk.com We’re looking forward to welcoming you again! Warm regards Jonas Berx Trainee Guest Experience Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Van der Valk Hotel Brussels Airport. At a mere five minutes distance from Brussels Airport and 20 minutes distance from the vibrant center of Brussels you will find the New Van der Valk Hotel Brussels Airport. With 224 luxurious rooms, 13 modern and multifunctional meeting rooms, cozy restaurant and contemporary bar and lounge we are the ideal place for businessmen and leisure guests alike. We offer a free shuttle service to and from the airport. If you would like to visit the city, the station is only a 5 minute walk away from our hotel and in 15 minutes you will find yourself in the middle of everything. Take advantage of our spacious garage, the perfect place to leave your car while on vacation. In fact don’t take our word for it, come and have a look! ... more   less 

Additional Information about Van der Valk Brussels Airport

Address: Culliganlaan 4B, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: RM373 - RM1,037 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Van der Valk Brussels Airport 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Van Der Valk Brussels Airport Hotel Diegem
Hotel Style:
#1 Luxury Hotel in Diegem
#2 Romantic Hotel in Diegem
#2 Family Hotel in Diegem
#3 Business Hotel in Diegem
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Questions & Answers

Here's what travellers have asked, with answers from Van der Valk Brussels Airport staff and other travellers.
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Greensburg, Indiana

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are two buildings - and the newer one with the outside entrance next to the lobby is better.”
 of 5 bubbles elizkane99, 19 Mar 2017 | Read review
“Go somewhere else”
 of 5 bubbles LevRaphael, 11 Mar 2017 | Read review
“If you book park sleep and fly you sometimes get an upgraded room.”
 of 5 bubbles walterJGD, 23 Feb 2017 | Read review
“Although it is near to the national road and there is traffic , you can not hear anything in the rooms.”
 of 5 bubbles vanasta, 19 Jan 2017 | Read review
“we were on the 1st floor , right y the elevator , very easy”
 of 5 bubbles 117bruceh, 5 Oct 2016 | Read review
5 of 5