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Van der Valk Brussels Airport

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#1 of 12 Hotels in Diegem
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Van der Valk Brussels Airport
Van der Valk Brussels Airport
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1,117 Reviews from our TripAdvisor Community

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A TripAdvisor Member
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3 reviews
Reviewed 2 days ago NEWvia mobile

Nice and friendly staff, good amenities, the shuttle bus service very reliable, expensive restaurant with limited variety. The room was not very spacious but clean. The gym was small with basic equipment. Very close to the airport.

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Arlon, Belgium
Reviewed 4 days ago NEW

Always great stay at Van der Valk Belgique, super clean, friendly staff. The beds are extremely comfortable and the rooms always bigger then I'm used to in other hotels. Van der Valk has the best quality for a friendly price.

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Thank 146valentinec
JonasVH09, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, What a lovely review! TOP! Always happy to host you. Best quality, best service... but you know what? Also the bests guests!!!! Dorien Broothaerts Guest Experience Manager

Luxembourg City, Luxembourg
Reviewed 5 days ago NEW

The hotel is REALLY nice, I mean REALLY! Staff is helpful. The 2 weeks free parking is brilliant. It works really efficiently, you have a shuttle to the airport every 30 minutes you can book at the reception. Airport is a couple of minutes away, shuttle leaves you right at the entrance so it's just perfect. There is a restaurant...

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Thank KatetSeb
JonasVH09, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you so much, REALLY! Happy guest, happy staff. Can't wait to host you again. Looking forward. Warm regards, Dorien Broothaerts Guest Experience Manager

Brussels, Belgium
Reviewed 6 days ago NEW

Hotel in itself is nice. Service at the reception was good. Service in bar/restaurant disappointing. Took a long time before somebody gave us the menu card and took the order. Took a very long time before we got served. The room is ok. BUT: Very slippery shower floor. This is very dangerous for elderly people and small children.

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Thank 743isabelleh
JonasVH09, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you very much for your valuable feedback. I'm so sorry you were disappointed about the restaurant/bar service. Glad you shared your honest opinion with us. We know where to work on now. THANK YOU! With very kind regards, Dorien Broothaerts Guest Experience Manager

Deal
Reviewed 1 week ago NEW

We thoroughly enjoyed our stay. The room felt rather luxurious with a very comfortable bed and a free mini bar. It was clean and quiet. Lots of channels to choose from. Only negative was the food and tge price of the restaurant.

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The Netherlands
Reviewed 1 week ago via mobile

This hotel is well below the van der Valk standard you find in the Netherlands. The corridors and rooms smell strongly of some cleaning spray in the afternoon when you check in; in the morning when you go down for breakfast you realise why: they're trying to mask the hotel's damp and musty smell. Every surface in the public areas...

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Thank 448WCK
JonasVH09, Guest Experience Department at Van der Valk Brussels Airport, responded to this review

Dear guest, First of all thank you for your review. I want to apology in the name of Van der Valk and myself for this experience that has caused you. Can you please send me your room number to the following e-mail address so I can personally follow up this problem (d.broothaerts@brussels.valk.com) We feel sorry for the bad experience that...

Neufvilles
Reviewed 1 week ago

Beautiful hotel, close to the airport with excellent airport facilities. (parking + transfer, ..). Although close the airport, the rooms are ultra silent and very tidy. Very good dining facilities. Very helpfull and excellent service of staff.

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Thank 709williamv
JonasVH09, Guest Experience Department at Van der Valk Brussels Airport, responded to this review

Dear guest, Thank you very much for this lovely review We love to hear that you liked our facilities that we provide in the hotel. Our staff is very satisfied to read this beautiful review, so they know they did their job right.... giving a guest a nice feeling when leaving the hotel. Looking forward to your next visit! Warm...

Bengaluru, India
Reviewed 1 week ago

Selected this hotel due to its proximity to office. The price per night was higher compared to what i had booked. Other hotels in the locality were providing complementary breakfast for a lesser price that what i was paying here. As well had some small small issues which were not helping.

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Thank viswamohansubudhik
JonasVH09, Guest Experience Department at Van der Valk Brussels Airport, responded to this review

Dear guest, Thank you very much for writing this review Can you please send me your room number to the following e-mail address so I can personally follow up this problem (d.broothaerts@brussels.valk.com) Warm regards Jonas Berx Guest Experience Department

Milwaukee, Wisconsin
Reviewed 1 week ago

The Vander Valk Hotel in Diegem is a verynice, modern property. I stayed there for 6 nights with my Family on a Holiday visit. Located just off the Brussels Airport property it is convenient to access downtown Brussels by Car or train. The Diegem train station is just a 10 minute walk with fast service every 30 minutes to all...

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Thank Mark S
JonasVH09, Guest Experience Department at Van der Valk Brussels Airport, responded to this review

Dear Mark, Thank you very much for taking the time to write this review. We love to hear that you enjoyed your stay in our hotel! It's nice to hear that you liked Fons The Gold Fish, we hope he didn't make too much noise ;) I will forward your feedback to our Head Chef, thank you for recommending it....

Dendermonde, Belgium
Reviewed 1 week ago

Located very close to Brussels Airport with regular Hotel shuttle to Airport. You can leave your car at this hotel while travelling. Modern hotel with clean rooms - no noise - and nice restaurant. Meetings rooms

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Thank Police-Dog-BE
JonasVH09, Guest Experience Department at Van der Valk Brussels Airport, responded to this review

Dear Guest, WOW, thank you very much for your positive feedback. A satisfied guest, that’s why we’re doing it! We’re looking forward to welcoming you again! Warm regards Jonas Berx Guest Experience Department

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Van der Valk Hotel Brussels Airport. At a mere five minutes distance from Brussels Airport and 20 minutes distance from the vibrant center of Brussels you will find the New Van der Valk Hotel Brussels Airport. With 224 luxurious rooms, 13 modern and multifunctional meeting rooms, cozy restaurant and contemporary bar and lounge we are the ideal place for businessmen and leisure guests alike. We offer a free shuttle service to and from the airport. If you would like to visit the city, the station is only a 5 minute walk away from our hotel and in 15 minutes you will find yourself in the middle of everything. Take advantage of our spacious garage, the perfect place to leave your car while on vacation. In fact don’t take our word for it, come and have a look! ... more   less 

Additional Information about Van der Valk Brussels Airport

Address: Culliganlaan 4B, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: RM377 - RM960 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Van der Valk Brussels Airport 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Van Der Valk Brussels Airport Hotel Diegem
Hotel Style:
#1 Luxury Hotel in Diegem
#2 Family Hotel in Diegem
#2 Romantic Hotel in Diegem
#3 Business Hotel in Diegem
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Questions & Answers

Here's what travellers have asked, with answers from Van der Valk Brussels Airport staff and other travellers.
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Greensburg, Indiana

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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