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Van der Valk Brussels Airport

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#1 of 11 Hotels in Diegem
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Van der Valk Brussels Airport
Van der Valk Brussels Airport
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865 Reviews from our TripAdvisor Community

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Showing 411: English reviews
Wakefield, United Kingdom
Reviewed 4 days ago NEW

Stayed here for 2 nights. The hotel is relatively clean and looks nice. The room was soundproofed, the bed comfortable and the bathroom was very nice and has a speaker in the ceiling so your can hear the tv in there. There is a very large tv, a kettle, a mini fridge and a safe in the room. The area...

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Helpful?
Thank JonDC71
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you for your lovely review. Some really nice words. The whole team looks forward to welcome you again and make you feel home. Warm regards, Dorien Broothaerts Guest Experience Manager

Manilva, Spain
Reviewed 6 days ago NEW

Always very practical and good quality Rooms are always nice and clean, even the superior rooms Pissibility to park your car inside and safe Nice free drink @ arrival Service @ bar needs some approvement

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Helpful?
Thank Francine T
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Francine, Thank you very much for reviewing our hotel. Your feedback is very valuable for us. Warm regards & best wishes! Dorien Broothaerts Guest Experience Manager

Lubbeek, Belgium
Reviewed 6 days ago NEW

nice room, efficient and friendly staff and a good restaurant. And above all, so close to the airport, it was great to experience a quite room with perfect sound isolation. Personally, I like a little more light in the room and a few more power outlets at the desk.

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Helpful?
Thank hermanvanderauweraer
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Hermanvanderauweraer, A perfect score with some points for improvement. Thank you so much for sharing your opinion. Kindest regards & best wishes, Dorien Broothaerts Guest Exprience Manager

Kovin, Serbia
Reviewed 1 week ago

Nice and clean rooms (without noise from aircrafts - good WiFi), hotel staff is very friendly and helpful. Hotel is ideal for business meetings, great position of Hotel - close to airport and good connection to city center.

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Helpful?
Thank nemanja_sobot
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, What a wonderful review. Thank you for sharing this on Tripadvisor. Very useful for us and for other visitors. Warm regards & best wishes! Dorien Broothaerts Guest Experience Manager

Cologne, Germany
Reviewed 1 week ago

Price too high, Equipment not sufficient for meetings & conferences, staff seems not being educated enough to care about customer needs and react adequately on challenges. Equipment seems not to be checked and maintained enough to guarantee high quality meetings.

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Helpful?
Thank L9409IRdavidb
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you very much for sharing your opinion. I'm so sorry you didn't experience our hotel quality and services as very positive. Please, do not hesitate to contact me directly to sort this out. Your feedback is really important to improve our services day by day. Warm regards, Dorien Broothaerts Guest Experience Manager d.broothaerts@brussels.valk.com

Copenhagen, Denmark
Reviewed 1 week ago

Situated near the airport. Good views to the airport without the noise of the planes. Free WiFi - Works well at all time. Very good gym. Good breakfast buffet. Recommendable for business meetings and conferences

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Helpful?
Thank carstens180
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you very much for your recommendation. This is very much appreciated. Warm regards & best wishes. Dorien Broothaerts Guest Experience Manager

Reviewed 1 week ago via mobile

First - I can't speak to the quality of the hotels in the area so while others claims of "best in the area" may be true, this was truly a marginal experience. I stayed at this hotel for 1 night and 2 days of meetings. Here is my quick assessment. - rooms fine but missing hand soap and a non...

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Helpful?
Thank Beenthere T
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you very much for leaving your opinion on Tripadvisor. Please, do not hesitate to contact me directly in order to complete your preferences to your profile. We do have some rooms with an iron board, kingsize bedrooms and rooms with other guest supplies. It surprises me a bit that you're not overwhelmed by our breakfast as it...

Reviewed 1 week ago

Very easy to get to airport, good equipped hotel with friendly staff. Small but nice gym with view on planes starting. Food also good, the dinner was excellent. Small mini bar for free. To be recommended.

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Helpful?
Thank David. M
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear David, Thank you so much for your recommendation. This is much appreciated. Warm regards, Dorien Broothaerts Guest Experience Manager

Reviewed 2 weeks ago via mobile

Staying in the hotel quite regularly. Best hotel around, better than the other places nearby. They have excellent food, although the portions are rather small, so if you are hungry, make sure to order soup or starter too next to the second course. Their wine is delicious,and have a good variety.

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Helpful?
Thank Kata P
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Kata, We're blushing. Thank you so much! Looking forward to your next visit. Kind regards, Dorien Broothaerts Guest Experience Manager

Padua, Italy
Reviewed 2 weeks ago

The rooms are wide and clean, the hotel is conveniently located close to the airport and with a good shuttle service. Price is on the high side but in line with the similar hotels of the area. Negative points : no h24 service for food (after a certain time the bar is not serving anymore even a sandwich), and always...

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Helpful?
Thank Rigoletto111
Dorien B, Guest Relations Manager at Van der Valk Brussels Airport, responded to this review

Dear Guest, Thank you very much for your review. Much appreciated and very important for us to improve our services day by day. Warm regards, Dorien Broothaerts Guest Experience Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Van der Valk Hotel Brussels Airport. At a mere five minutes distance from Brussels Airport and 20 minutes distance from the vibrant center of Brussels you will find the New Van der Valk Hotel Brussels Airport. With 224 luxurious rooms, 13 modern and multifunctional meeting rooms, cozy restaurant and contemporary bar and lounge we are the ideal place for businessmen and leisure guests alike. We offer a free shuttle service to and from the airport. If you would like to visit the city, the station is only a 5 minute walk away from our hotel and in 15 minutes you will find yourself in the middle of everything. Take advantage of our spacious garage, the perfect place to leave your car while on vacation. In fact don’t take our word for it, come and have a look! ... more   less 

Additional Information about Van der Valk Brussels Airport

Address: Culliganlaan 4B, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: RM385 - RM1,009 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Van der Valk Brussels Airport 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Van Der Valk Brussels Airport Hotel Diegem
Hotel Style:
#1 Luxury Hotel in Diegem
#2 Romantic Hotel in Diegem
#2 Family Hotel in Diegem
#3 Business Hotel in Diegem
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Questions & Answers

Here's what travellers have asked, with answers from Van der Valk Brussels Airport staff and other travellers.
8 questions
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Greensburg, Indiana

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Questions? Get answers from Van der Valk Brussels Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on the 1st floor , right y the elevator , very easy”
 of 5 bubbles 117bruceh, 5 Oct 2016 | Read review
“Upgraded rooms in the nebuilding are very nice.w”
 of 5 bubbles walterJGD, 9 Sep 2016 | Read review
“It is possible to book seperate beds, only not directly on the website, which is a minus.”
 of 5 bubbles 721wimp, 19 Aug 2016 | Read review
“All rooms will probably be quiet since ours faced the airport and we didn't hear a thing.”
 of 5 bubbles Veronique52, 13 Aug 2016 | Read review
“Scegliete le stanze a ovest per evitare il problema della luce di primo mattino”
 of 5 bubbles Rigoletto111, 15 Jul 2016 | Read review
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