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Holiday Inn Brussels Airport

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Holiday Inn Brussels Airport
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756 Reviews from our TripAdvisor Community

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Showing 596: English reviews
Southampton, United Kingdom
Reviewed 3 days ago NEWvia mobile

Automatic check in unimpressive and didn't make me feel welcomed. Floor 2 carpets worn and stained in corridors. Room well fitted clean and comfortable. Bed comfortable. Air conditioning easy to use. Restaurant has been moved downstairs behind a noisy crowded bar. Nowhere to sit before meal. Very limited uninspiring and expensive menu. I could stay at equally poor hotels 100m...

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Helpful?
Thank ToucheTurtles
Remerschen, Luxembourg
Reviewed 1 week ago

The room of the Hotel are quite old, but the rest is absolutely fine. great fitness, nice pool and a fine breakfast are the key point of this hotel. Parking is a bit expensive but the rest is fine. When you want to be close to the airport good place

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Helpful?
Thank Marc T
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Hello dearest Marc T, Thank you for commenting positively about Holiday Inn Brussels Airport, we will definitely share your feedback with our team members. We look forward to welcome you soon again! Warm regards, Dion Maes General Manager Holiday Inn Brussels Airport

Reviewed 2 weeks ago

I spend around ten days per month at home, and the rest in various hotels throughout Europe. This hotel is by far the best hotel I stay in. The staff (especially Betty, Zil and Yannick) will make you feel as though you are the most important guest in the hotel, and nothing is too much for them. They are (as...

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Helpful?
Thank HarryMav
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Hello HarryMav, This is simply the best motivation our team can receive from our guests; thank you so much for this and I will definitely share it with them, especially Betty, Zil and Yannick. This will only motivate them further to give the best of themselves in 2017 and beyond. Wishing you already a happy holiday season and looking forward...

Southend-on-Sea, United Kingdom
Reviewed 3 weeks ago

I'd stayed here before, 2 years ago. It is much changed. Gone was the lovely mood lighting, reception, bank of laptops with free wifi and small cramped bar. On entry I was greeted with an autumnal décor, that hit the spot between kitsch and overdone. Very nice. Check in and checkout is all automated, but a friendly staff member was...

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Helpful?
1Thank Kezrico
IHGService, Guest Relations Manager at Holiday Inn Brussels Airport, responded to this review

Dear Kezrico, I appreciate you for taking the time to write a review about your stay with us and for being our guest. I am happy to read you appreciated our hotel lounge area and found friendly staff marvelous. However, I would like to apologize if some aspects of the service you received at check in and check out did...

Iran
Reviewed 4 weeks ago via mobile

The hotel has a great interior design. The rooms are perfect with everything you might need. There is also a pool in the hotel that you can go to but we were so tired we just slept. There's international breakfast in the restaurant which has a wide variety and really delicious. The only problem is that it's far from the...

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Helpful?
Thank BonVoyage7379
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Dearest BonVoyage7379, Exceeding our guest satisfaction is our main focus and it is rewarding to learn that we have achieved on this occasion. So thank you very much for sharing your satisfaction. We look very much forward to see you back soon! Kindest regards from all of us, Dion Maes General Manager Holiday Inn Brussels Airport

Amstelveen
Reviewed 1 November 2016

Quite a big hotel with a big choice of food for breakfast, with restaurant and a bar that is open long in the evening. Location is convenient if you come by car as there is a big car park and hotel is located close to the highway (not too close though!)

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Helpful?
Thank dobromir_chodkowski
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Thank you dobromir_chodkowski for sharing your nice comments about Holiday Inn Brussels Airport! Best regards, Dion Maes General Manager Holiday Inn Brussels Airport

Reviewed 27 October 2016

Being on assignment near airport Brussels I had experience living in most of 4* hotels in surrounding. Over this 3 month period the best hotel selected is Holiday Inn Brussels airport. Swimming pool, SPA, comfortable rooms and the best of the service is restaurant. Nice personnel fast and careful, always friendly and hospitably attitude. Looking forward to many returns here.

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Helpful?
Thank Dmitry M
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Hello Dmitry M, I am very happy to read such a nice review about Holiday Inn Brussels Airport! Especially your compliments about our nice staff is very much appreciated which I will definitely share with all of them. We look forward to many returns from your side! Warm regards from all of us, Dion Maes General Manager Holiday Inn Brussels...

Celbridge, Ireland
Reviewed 24 October 2016 via mobile

So I arrive in Brussels on Thursday night it's freezing cold the bus at the airport is on time I get to the hotel on time I walk inside and at the reception nobody is there. .. within a few moments I remember.. hey this is the cool place I stayed here before oh yes, you have to check-in yourself...

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Helpful?
Thank Ray M
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Dear Ray M, Very nice to read that you see Holiday Inn Brussels Airport as a cool place to stay! We have indeed implemented the SKOJ concept (SKOJ means fun in Swedish and stands for Surprising, Kreative, Original & Joyful) everywhere in the hotel, which separates us from other standard hotels. The automated check-in & check-out procedure has been designed...

Reviewed 16 October 2016

if you are staying here keep your expectations very low. There is nothing great about this hotel. It is clean, has hot water and serves a decent breakfast. That is pretty much it. The lobby when you walk in will make your hopes go up, but the rooms will make sure they come crashing down. The rooms are tiny, dingy...

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Helpful?
Thank Maria H
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Dear Maria H, I am very sorry to hear that your experience at the Holiday Inn Brussels Airport was not up to your expectations. Your remarks have been discussed with the department manager's involved and under review for improvement. Nevertheless, we still hope to welcome you again as our guest! Kindest regards, Dion Maes General Manager Holiday Inn Brussels Airport

New York, New York, United States
Reviewed 13 October 2016

they have had massive work done on the lobby, bar, dining area. basically first floor looks amazing. everything above that is a dark dingy hallway. we checked in at a kiosk, no choice in room or beds. tried to talk to the 1 guy hanging around but even though no one was around him he seemed far to busy to...

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Helpful?
Thank Gabrielle G
Dion M, General Manager at Holiday Inn Brussels Airport, responded to this review

Dear Gabrielle G, Thank you for taking the time to share your experience about Holiday Inn Brussels Airport here @ TripAdvisor. I have planned today a meeting with both the department managers of our Kiosk as well as our restaurant 'Kreative Kuisine' to discuss where we can improve number of staff members on peak hours. The experience you describe is...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Holiday Inn Brussels Airport hotel is located in the business area of the Brussels Airport, near to the NATO and offices of DHL, British Telecom, Cisco Systems, Hewlett Packard, Johnson Controls, Honeywell, Canon, Deloitte, Bayer, 3M, Toyota, with complimentary shuttle bus on set times to these offices. The fully renovated Holiday Inn Brussels Airport hotel has the largest rooms (32 sq. meters) of all hotels at Brussels Airport. The hotel offers 14 meeting rooms with a maximum capacity of 500 people and 800 Sq. meters. Wireless internet is free of charge in the entire hotel! A scheduled free shuttle service from/to Brussels Airport and the hotel is available for our guests. Enjoy our bar-resto, the extensive Health & Leisure Club with INDOOR SWIMMING POOL, Jacuzzi, steam room and fitness. You can enjoy a real wellness weekend! Holiday Inn Brussels Airport is the perfect hotel when you want to visit the Eurantica Brussels Fair or Intensive Care in March, European Seafood Exposition in April or any other fairs in Brussels Expo. ... more   less 

Additional Information about Holiday Inn Brussels Airport

Address: 7 Holidaystraat, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: RM328 - RM804 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Brussels Airport 4*
Number of rooms: 310
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, IHG, Odigeo, Agoda, Travelocity, Expedia and Priceline so you can book your Holiday Inn Brussels Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Brussels Airport Hotel Diegem
Brussels Airport Holiday Inn
Holiday Inn Diegem
Diegem Holiday Inn
Hotel Style:
#4 Luxury Hotel in Diegem
#5 Business Hotel in Diegem
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Brussels Airport staff and other travellers.
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Questions? Get answers from Holiday Inn Brussels Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask at the reception to join IHG Rewards Club for more benefits! It is for free :)”
 of 5 bubbles dobromir_chodkowski, 1 Nov 2016 | Read review
“request for a quiet room.”
 of 5 bubbles 731mariah, 16 Oct 2016 | Read review
“Priority Club members are entitled to a floor of their own and get free espresso machines and minibar”
 of 5 bubbles Fabrizio_FCR, 7 Oct 2016 | Read review
“Go for the Odd rooms and mid hotel”
 of 5 bubbles TJM090, 20 Sep 2016 | Read review
“Good hotel all rooms have AC might be best to ask for a front facing room to avoid catering delivery's in the morning”
 of 5 bubbles ulysees321, 17 Aug 2016 | Read review
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