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pentahotel Brussels Airport

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pentahotel Brussels Airport
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199 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Royal Tunbridge Wells, United Kingdom
Reviewed 2 days ago NEW

The standard rooms are very small - ideal for one overnight, but you wouldn't want to spend much time in them. If you are planning to stay longer a larger room upgrade is worth having. Decor is minimalistic but stylish, and much nicer than the usual "corporate" style of hotel. Biggest plus is the food - steaks are excellent, heart...

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Helpful?
Thank FatBrad7
Lancashire
Reviewed 4 days ago NEW

Style rather than space. A good concept that is welcoming but just a bit odd. Is it a different style of business airport hotel near the airport? I'm not sure, what i can say is great a breakfast and bar area. The business room was tiny and the same went for the room which squeezes everything in as long as...

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Thank tinytim625
Afrodite z, Manager at pentahotel Brussels Airport, responded to this review

Dear Guest, Thanks for taking the time to share your experience with us at pentahotels. We are glad to see that you enjoyed our pentastylish interior and our large breakfast buffet. Concerning the WIFI, we are currently in close contact with our internet provider to examine the possibilities to increase the speed. We do hope to see you again with...

Barcelona, Spain
Reviewed 4 days ago NEW

The hotel is 10 min far from the airport, eventhough there is a free transfer if you land before 22,30h. The rooms are not very larg but clean and confortable. We would recommend it, good price - quality

Review collected in partnership with this hotel
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Thank roserf224
Afrodite z, Manager at pentahotel Brussels Airport, responded to this review

Dear Guest, Thank you for the fantastic review of your stay with us at pentahotel Brussels Airport & for taking the time to share this. It is always nice to read that our guests enjoyed their stay & I am really pleased that we got things right for you. I hope that you will be a regular visitor to us...

Hamburg, Germany
Reviewed 4 days ago NEW

The hotel looks really cool. It is disgned in a cool way. You feel there really him and comfortable. The service is pritty well. And that the hotel has a shuttle to the airport is a bid advantage, inparticualr in the morning hours. The way to the hotel is not discribed very well.

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Thank Pranto G
Afrodite z, Manager at pentahotel Brussels Airport, responded to this review

Dear Pranto, Thank you so much for your very positive review , we are delighted to hear you had a great stay with us and hope to see you soon. Kind regards, Afrodite Zaczagkis - Sales Manager.

Province of Barcelona, Spain
Reviewed 1 week ago

Very friendly staff Room is rather small. It is OK for a short stay Atmosphere is very nice. Location is OK for business trip specially if you have a car or if you just need the shuttle to the airport. There is nothing in the surrounding of interest, and even not nice for a walk outside.

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Helpful?
Thank antoniomP6145YS
Afrodite z, Manager at pentahotel Brussels Airport, responded to this review

Dear Antonio, Thanks for taking the time to post your review of your stay with us on TripAdvisor. I am pleased that we got things right for you & even more so, that you published your experience with pentahotels. I hope that you will be a regular visitor to us here at pentahotel Brussels Airport. Kind regards, A. Zaczagkis -...

Aachen, Germany
Reviewed 1 week ago

I like Penta Hotels and staid several times in Leuven and now in Brussel airport. The design of the hotel and rooms are very nice and extraordinary. The service is very friendly and helpful. .... except my experience yesterday. I landed at 14:30 in Brussel and went to the hotel shuttle. There it was announced that the hotel shuttle only...

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Thank 603haralds
Afrodite z, Manager at pentahotel Brussels Airport, responded to this review

Dear Guest, Thanks for the kind words following your stay with us at Brussels Airport! pentahotels are new to the market & we are really excited about the changes that we are making & the positive feedback we are receiving. The whole schedule of the airport shuttle is mentioned on our website. We indeed offer shuttle service only in the...

Montreal, Quebec
Reviewed 1 week ago

The hotel was really good. The room was nice and very clean. The location, if you need it to be near airport is a good choice, otherwise, you need to spend a lot to go to downtown (10 euro for one-way train, or bus+metro, which takes more time). The breakfast is not included and since it is not in the...

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Thank bahareh2017
Afrodite z, Manager at pentahotel Brussels Airport, responded to this review

Dear Bahareh, Thank you so much for your very positive review , we are delighted to hear you had a great stay with us and hope to see you soon. Kind regards, A. Zaczagkis - Sales Manager.

West Palm Beach, Florida
Reviewed 1 week ago

This hotel feels like a bar. It's entrance is in the back and the "check in" is at the bar. It's kind of strange. The feeling of the lobby is very cozy and they have a great continental breakfast. the rooms are pretty small, but nicely designed. The major downfall is the heater/ac wall unit. It is very loud and...

Review collected in partnership with this hotel
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Helpful?
Thank jamiejanson
Afrodite z, Manager at pentahotel Brussels Airport, responded to this review

Dear Jamie, Thanks for taking the time to share your experience of your stay with us here in Brussels Airport. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! We want to apologize for the attitude of the driver of the...

Munich. Germany
Reviewed 1 week ago

Located in an industrial area near to Brussels airport, build in a "no thrills" building, competing against the IBIS and NH around. Cheap standards, good check-in and out, sophisticated GYM (!) room, very cold in winter time due to non sufficient air conditioning used for heating. Nothing around it except office buildings, no shops, no supermarkets. Need to pay for...

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Helpful?
Thank LukyLuke
Afrodite z, Manager at pentahotel Brussels Airport, responded to this review

Dear Luky Luke, Thank you for taking the time to share your experience of your stay with us here at pentahotel Brussels Airport. I am sorry that your visit didn’t quite meet the expectations that we would have both had. We always try to fix things for guests when issues arise and I am sorry that we did not get...

London, United Kingdom
Reviewed 2 weeks ago

Not suitable if the purpose of your trip is visiting Brussels. Very cold room, noisy place, barhroom not properly isolated from the rest of the room. 10 min walking to the nearest train station to get to Brussels

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Thank ramonb122
Afrodite z, Manager at pentahotel Brussels Airport, responded to this review

Dear Ramon, Thanks for the review of your stay with us at pentahotel at Brussels Airport. I am sorry that we didn’t get things quite right for you. If you need to be in Brussels Airport area in the near future, we hope to welcome you back again. Kind regards, A. Zaczagkis - Sales Manager.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
pentahotel Brussels Airport combines comfort and style. The recently renovated 3-star hotel caters to the needs of both business and leisure travelers offering cozy rooms and conference space. The hotel is located in the business district of Diegem, close to the NATO Headquarters. Situated only 5km from Brussels Airport and offering a free airport shuttle as well as onsite parking for a fee, pentahotel Brussels Airport is conveniently accessible. Guests are welcomed by the multilingual staff at the 24-hours reception which serves as a lounge bar at the same time. Complimentary wireless internet access is available in public areas and hotel rooms. pentahotel Brussels Airport features a restaurant and a lounge bar. Buffet breakfast is served daily from 6:30am to 10:00am and on Sundays from 06:30am to 11:00am. Guests can work out in the fitness center or relax in the pentalounge where a pool table and a playstation are available for entertainment. All 87 rooms are equipped with a 39-inch flat-screen TV, free movies and free Wi-Fi. Premium Wi-Fi is available for a surcharge. Each room has a private bathroom with shower, hair dryer and free bath amenities. ... more   less 

Additional Information about pentahotel Brussels Airport

Address: Berkenlaan 5, Diegem 1831, Belgium (Formerly Alliance Brussel Airport Hotel)
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: RM248 - RM667 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — pentahotel Brussels Airport 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Brussels Airport Hotel Diegem
Holiday Inn Express Diegem
Holiday Inn Diegem
Hotel Style:
#2 Business Hotel in Diegem
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Questions & Answers

Here's what travellers have asked, with answers from pentahotel Brussels Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard rooms are very small, so consider an upgrade if this concerns you.”
 of 5 bubbles FatBrad7, 18 Jan 2017 | Read review
“We had room 19, which is close to where the coached are parked, So an early wake up was had.”
 of 5 bubbles SteveR655, 19 Dec 2016 | Read review
“Keep the curtains drawn,”
 of 5 bubbles virginia6819, 19 Dec 2016 | Read review
“the prices on the hotel website were double what I found on other sites”
 of 5 bubbles 114sarahi, 10 Dec 2016 | Read review
“They all seemed the same to be honest!”
 of 5 bubbles suep605, 7 Dec 2016 | Read review
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