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pentahotel Brussels Airport

Expedia.comUS$84*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$92*
US$84*
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US$92*
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pentahotel Brussels Airport
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244 Reviews from our TripAdvisor Community

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There are newer reviews for pentahotel Brussels Airport
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Showing 177: English reviews
Aberdeen, United Kingdom
Reviewed 4 weeks ago via mobile

The place is nice enough but I object to paying extra for a decent internet connection 20 Euro for 24 hrs! And similar charges for parking. This is the year 2017 and internet is like water in the tap and electricity in the room. Next time I am here I will choose somewhere with adequate services in the bill and...

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Helpful?
Thank Chemicalhaggis
Kristof L, General Manager at pentahotel Brussels Airport, responded to this review

Dear Chemicalhaggis, Thank you for your feedback. It is nice to read that you liked the design. Our hotel offers 2 Wifi options: free wifi with a speed of 256kbps or premium wifi (10mbps) at 10€ per 24 hours. Concerning the parking rate (16€ per overnight) I can assure you that all surrounding hotels are applying similar or more expensive...

Rotterdam, The Netherlands
Reviewed 4 weeks ago

I was looking forward staying at this hotel, but unfortunately it turned out to be an overrated hotel, looking good on a website but not so good in real life. Too expensive, room, breakfast and parking. They did a nice try to give this old hotel a modern look (and feel) on the inside, especially the bar & restaurant.

Review collected in partnership with this hotel
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Helpful?
Thank roland_hoogerbrugge
Kristof L, General Manager at pentahotel Brussels Airport, responded to this review

Dear Roland, Thank you for your comments. Although you appreciated the renovation, unfortunately I read that in general the stay was not up to your satisfaction. Please note that prices are determined by the anticipated activity on the date of your stay. Unfortunately you were staying during a very busy fare in Brussels. Concerning breakfast and parking, I can assure...

Ljubljana, Slovenia
Reviewed 19 March 2017

When you need accommodation near Zaventem airport. Clean room, kind stuff, good restaurant, tasty breakfast. Check in which hours is free shuttle to Airport otherwise you will pay too much for taxi for such a short distance.

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Helpful?
Thank majaj314
pentahotel B, Operations Manager at pentahotel Brussels Airport, responded to this review

Dear guest, Thank you for taking the time to share your experience of your stay with us in pentahotel Brussels Airport.We are really pleased to read that you have enjoyed your stay with us. We hope to see you back soon in our hotel! Kind regards, K. Law Operations Manager

Durbuy, Belgium
Reviewed 16 March 2017

Great Staff , Had to check out early and had Laurent for check out . He is a great helpfull person . I had him also for drinks at night . Very friendly staff . Keep up the work and we will come back and recommend your hotel to friends and relatives

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Helpful?
Thank Chantal D
pentahotel B, Operations Manager at pentahotel Brussels Airport, responded to this review

Dear Chantal, Thank you very much for your comment, which is of important value for us. We are really pleased to read that you have enjoyed your stay with us. We have shared your experiences with our team. We hope to see you back soon in pentahotel Brussels Airport! Kind regards, K. Law Operations Manager

Beverwijk, The Netherlands
Reviewed 8 March 2017

Hotel has a nice and relaxed atmosphere and vibe. Cosy bar, nicely furnished rooms and a good breakfast with lots of choice. Location near airport and main highways is plus. For city trip you can better go downtown.

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Helpful?
Thank 148joostm
pentahotel B, Operations Manager at pentahotel Brussels Airport, responded to this review

Dear guest, Thank you very much for your comment regarding your stay in our hotel. We are really pleased to read that you enjoyed your experience of pentahotels. We hope to see you back soon! Kind regards, K. Law Operations Manager

Ghent, Belgium
Reviewed 7 March 2017

Having an early flight? Then this is the perfect place: very nice personnel, very swift and gentle, always willing to help, organizing early shuttles to the airport (10 minutes away) and helping you out. Just the perfect stay. Only remark: the rooms could be a little more isolated, since everybody needs to get up early. And sometimes, earlier than you...

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Helpful?
Thank maartenw2016
pentahotel B, Operations Manager at pentahotel Brussels Airport, responded to this review

Dear Maarten, Thank you very much for your comment, which is of important value for us. We are really pleased to read that you have enjoyed your stay with us. We have shared your experiences with our team. We hope to see you back soon in pentahotel Brussels Airport! Kind regards, K. Law Operations Manager

Luxembourg City, Luxembourg
Reviewed 6 March 2017

Just one night before taking the plane from Brussels airport (5 minutes driving) and one night on the way back. Modern art style, room no. 206 with a comfortable bed, tv with many movies (included), wifi, toilette set (shampoo, body soap, etc.), for a reasonable price. Nice restaurant and bar on the ground floor. No breakfast as it wasn't included...

Review collected in partnership with this hotel
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Helpful?
Thank Giordano M
pentahotel B, Operations Manager at pentahotel Brussels Airport, responded to this review

Dear Giordano, Thank you very much for sharing your experience with us, so we can constantly improve our services. We are pleased to read that you have enjoyed your stay with us and the penta style is appreciated by you. We hope to welcome you back in the near future in pentahotel Brussels Airport! Kind regards, K. Law Operations Manager

The Hague, The Netherlands
Reviewed 5 March 2017

Nice place. Super helpful employee at the desk/bar when I needed some help.! Nice bathroom. Only there was substantial noise. From airplanes and neighboring rooms. Close to the airport. New and modern looking.

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Helpful?
Thank 114emmiev
pentahotel B, Guest Service Manager at pentahotel Brussels Airport, responded to this review

Dear Guest, Thank you very much for your nice comment, which is of important value for us. Please accept our sincerest apologies for the disturbance you have experienced during your stay. But we are really pleased to read that you have enjoyed the 'lifestyle' design of pentahotels! We hope to see you back soon in our hotel. Kind regards, K....

Emirate of Dubai, United Arab Emirates
Reviewed 5 March 2017

i had the best stay in penta hotel brussel airport great staff from Fatima,fransesco,lee,faizel,hassan,Low en the best chef every Mr Nam not to forget housekeeping my room was every day clean breakfast was awesome !!!! i had real at home feeling see you next time Penta hotel airport hotel brussel.

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Thank yonasw82
Reviewed 21 February 2017 via mobile

My first stay at a pentahotel and I enjoyed every bit of it  The whole concept is successfully designed around creating a community and I felt welcomed by the friendly staff from the fist moment (after one week in a 'cold' Doubletree by Hilton, this was warm treat). They have roomservice but the design is done in such a clever...

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Helpful?
Thank Christophe P
pentahotel B, Guest Service Manager at pentahotel Brussels Airport, responded to this review

Dear Christophe, Thank you for the kind words following your stay with us in Brussels Airport. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! Our team and I are always thankful of hearing that we have got things right. I hope that we will see you back with us very...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Staying at the airport? The shiny new pentahotel is the cleverest decision you could make. The former hotel has been transformed into something exciting and different, with a very special penta flavour. In the meantime this culturally beautiful location, with friendly staff waiting to help you settle in, is a brilliant choice for leisure or business trips. The wonderful neighbours include Nato Headquarters and Brussels’ Atomium is just a stone throw away. Not forgetting you! At penta you become the world’s most prestigious VIP. ... more   less 

Additional Information about pentahotel Brussels Airport

Address: Berkenlaan 5, Diegem 1831, Belgium (Formerly Alliance Brussel Airport Hotel)
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: RM260 - RM876 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — pentahotel Brussels Airport 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Brussels Airport Hotel Diegem
Holiday Inn Express Diegem
Holiday Inn Diegem
Hotel Style:
#2 Business Hotel in Diegem
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Questions & Answers

Here's what travellers have asked, with answers from pentahotel Brussels Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wifi for free but extremely slow”
Sellone, 16 Apr 2017 | Read review
“Maybe a room upgrade gives you at least some place for your luggage.”
didicpo, 24 Jan 2017 | Read review
“Standard rooms are very small, so consider an upgrade if this concerns you.”
FatBrad7, 18 Jan 2017 | Read review
“We had room 19, which is close to where the coached are parked, So an early wake up was had.”
SteveR655, 19 Dec 2016 | Read review
“Keep the curtains drawn,”
virginia6819, 19 Dec 2016 | Read review
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