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Ibis Brussels Airport

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Ibis Brussels Airport
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572 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Istanbul, Turkey
Reviewed 16 October 2016

I stay usually in IBIS in Istanbul / Essenyurt area, which is new hotel and very good and clean and confortable and friendly staff and great value. I had to stay one night in IBIS Brussels airport, it was really bad , dirty room , old and used for many years bed sheets and towels, dirty bathroom , you can...

Thank Basile1367
Celje, Slovenia
Reviewed 9 October 2016

The room is really small and adequate for a short overnight stay. It was very clean. The bed is comfortable. Coffee is not have the best taste. Beer at the hotel restaurant is too expensive. In the end overnight stay is not so cheap.

Thank Ivan T
Ostend, Belgium
Reviewed 1 October 2016

The hotel is located close to Brussels Airport and connected to it with a shuttle bus. This one is convinient but the schedule is very coarse and does not work after 22:00. This could lead you to wait for 45 min at the Airport to get the bus. Quite unpleasant. The rooms are small but confortable. The main weak point...

1Thank Jean V
Kerala, India
Reviewed 22 September 2016

Just checked in for a night. Booked 2 rooms. This is not Ibis budget but regular Ibis. Paid 110 plus euro approximately for a room without breakfast, extra car parking charges and no coffee in room etc. I have been to many Ibis before but this was terrible. I won't go back there.

Thank abeoo
Rochester, New York
Reviewed 20 September 2016

I really hate giving bad reviews but there is just nothing good to say about our stay here. It was only one night and just so we could catch a morning flight out of Brussels. But it was one night too many. The beds were just a thin spongy excuse of a mattress on a hard set of springs. The...

Thank michaelj53
Tel Aviv, Israel
Reviewed 15 September 2016 via mobile

As is usual with Ibis the hotel staff were extremely friendly and efficient. The room was clean and quiet. The hotel is surrounded by large grassy areas, set back from the road and with plenty of parking and so is ideal for traveling with dogs. The location is very convenient for the Expo grounds. Unfortunately the restaurant was closed for...

2Thank Gila A
Kolkata (Calcutta), India
Reviewed 24 August 2016

1Thank debaprosadpaul
Hong Kong, China
Reviewed 25 July 2016

The place is totally comfortable. Just that me and my friend were taking eurostar which take off at Brussels-Midi station, there was no clear instruction of how to get there from Midi. Others are perfectly fine, the shuttle services can be more frequent

Thank Cecilia1031
Pembroke Pines, Florida
Reviewed 15 July 2016

The hotel itself was ok. I guess you get what you pay for. good for staying one night and one night only. The restaurant was very pricey and the waiter was rude and service was not good. The food was okay

Thank Juan S
NilsPicqueur, DEPUTY MANAGER at Ibis Brussels Airport, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Northampton, United Kingdom
Reviewed 5 July 2016 via mobile

We stayed here for two nights just whilst waiting to go back home. The room itself was very cheap (€59 per night) however the food and drinks were very very pricy. A bottle of water was €6, and a sandwich was €9. €11 gets you a below small pizza. The room itself was nice and clean and comfy, the tv...

Thank Marko94T
NilsPicqueur, deputy manager at Ibis Brussels Airport, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the ibis Brussels Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

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  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
The Ibis Brussels Airport hotel is located in Diegem, 8 km from the centre of Brussels, 5 km from the European HQ district and 3 km from the airport (free shuttle service available from 6am to 11pm). The hotel is in the centre of the business district and near the NATO headquarters. Book one of our 96 rooms and make use of our facilities, two meeting rooms, a restaurant with traditional Belgian cuisine, a bar open 24hrs and private outdoor parking. Business guests will appreciate use of WiFi Internet. ... more   less 

Additional Information about Ibis Brussels Airport

Address: Bessenveldstraat 17b, Diegem 1831, Belgium
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Price Range: RM242 - RM518 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Brussels Airport 3*
Number of rooms: 98
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Also Known As:
Ibis Brussels Airport Hotel Diegem
Ibis Hotel Brussels Airport
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Brussels Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anhother Hotel. The upgrade between this and the budget is not comparable with the difference in price.”
 of 5 bubbles fraciscot, 17 Oct 2016 | Read review
“Go to another hotel.”
 of 5 bubbles michaelj53, 19 Sep 2016 | Read review
“very good view”
 of 5 bubbles booJnu, 27 Jun 2016 | Read review
“we slept during the day and staff put us on top floor”
 of 5 bubbles pauljQ6895CX, 21 Feb 2016 | Read review
“Higher rooms are likely quieter, but I had a ground floor room that was eerily quiet.”
 of 5 bubbles cavalluccia, 9 Feb 2016 | Read review
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