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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsbrussels airportdiegem stationshuttle servicebusiness tripfree shuttlebusiness parkmini baran early flightexcellent hotelconvenient locationone night staybusiness travelerchecking inper dayshort staytrainpegasus
The rooms are clean and well maintained. That station is right across the street. Airport shuttle runs down frequently. On my arrival I had to call twice before the shuttle reached however they directed. On return since there was a group and the bus was...More
Thank Tabassum K
Response from NHBrusselsAirport, Front Office Manager at NH Brussels AirportResponded yesterday
Dear guest,
We would like to thank you for sharing your feedback on TripAdvisor. We are pleased to know that you have enjoyed your stay with us. Your feedback helps us to keep smiling and enjoying what we do daily, as customer satisfaction is our...More
Not an amazing hotel but nice for people traveling on business trips as its located in the business center. Near to the airport but it will take around an hour to travel to city center. The good thing is that the train station is located...More
Thank Muhammad B
Response from NHBrusselsAirport, Front Office Manager at NH Brussels AirportResponded yesterday
Dear Muhammad,
We would like to thank you for sharing your feedback on TripAdvisor. Your feedback is highly appreciated, as it helps us to improve our service and quality daily. Our main goal is customer satisfaciton, so feedback is very helpful to achieve this.
Hopefully...More
Stayed here for 2 nights at the end of March. Our family had 3 rooms and each room was very clean and the beds comfortable. Rooms are "large" by many European standards. We found the breakfast room very nice with a large selection of breakfast...More
Thank B_Maurice
Response from NHBrusselsAirport, Front Office Manager at NH Brussels AirportResponded 6 days ago
Dear guest,
We would like to thank you for sharing your feedback on TripAdvisor. It is a pleasure to know that you have enjoyed your stay with us. Our main goal is customer's satisfaction, and feedback allows us to improve our quality and service. Your...More
Normal standard hotel for the area, spacious rooms but not a fan of their bathroom solution(toilet & shower in own room, sink and rest in the actual room). But, it’s a matter of taste.
Professional staff.More
Thank 910steinr
Response from NHBrusselsAirport, Front Office Manager at NH Brussels AirportResponded 1 week ago
Dear guest,
We would like to thank you for sharing your feedback on TripAdvisor. Customer satisfaction is our main goal, so your feedback helps us to improve our service and quality daily. We are pleased to know that you found our staff professional.
Please don't...More
We stayed at this hotel because we were flying out of Brussels the next day and found it very convenient! We missed the morning shuttle to the airport and the front desk called him back to pick us up! So very nice!More
Review collected in partnership with NH Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank ckcyancy
Response from NHBrusselsAirport, Front Office Manager at NH Brussels AirportResponded 2 weeks ago
Dear guest,
We would like to thank you for sharing your feedback regarding your stay on TripAdvisor. It is a pleasure to know that you have enjoyed your stay with us. Each day we try to achieve customer's satisfaction, so it is always nice to...More
Dear Mrs. Mary Jo,
Our hotel is situated just in front of the Diegem train station. During the week, every 30 minutes, trains are available from and to Brussels and Leuven.
If you want to visit Antwerp, Brugge,... you... More
Dear Mrs. Mary Jo,
Our hotel is situated just in front of the Diegem train station. During the week, every 30 minutes, trains are available from and to Brussels and Leuven.
If you want to visit Antwerp, Brugge,... you can first travel to Brussels and get your connection to the prefered city.
Our reception can provide you with train schedules and advise you about the different attractions in Belgium.
We are looking forward welcoming you in our hotel!
Kind regards,
Bart Rottiers
Hotel Director