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I have stayed here a few times for business, hotel rooms are clean, staff friendly, breakfast is OK, restaurant and room service menu is limited in my view - unless you like steak. Nothing to write home about but is comfortable enough for a short...More
Response from IHGCare, Guest Relations Manager at Leonardo Hotel Heidelberg-WalldorfResponded 29 January 2014
Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the friendliness of our staff. We apologize you were not well satisfied with your over-all stay with us. The feedback we receive from our valued...More
I have stayed in this hotel so many times I have lost count, sometimes on government business and sometimes for vacation when visiting Heidelberg. The hotel is very convenient to everything you could want and then some. We have always enjoyed the bar in the...More
this hotel is nice and clean, next to the motorway and to hockenehimring (perfect for the Dtm races). Good and rich breakfast. it's not the "usual holiday inn big building", the architecture style doesn't ruin the landscape.
I got what I expected from Holiday Inn. Maybe what I missed, where the toiletries in the bathroom. There was just a note on the wash basin saying if you forgot anything, contact the reception. They only had a liquid dispenser for soap and for...More
At reception the carped is being ripped out - they are obviously renewing that part of the hotel..
...the electric window blinds are no longer working in the room so instead of repairing some curtains have been installed...
...the bath room feels very dated and...More
Thank Christopher Lee T
Response from IHGCare, Guest Relations Manager at Leonardo Hotel Heidelberg-WalldorfResponded 7 November 2013
Dear Christopher Lee T,
We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Nevertheless, we’re sorry for any inconvenience you experienced because we did not live up to your expectations. Though we...More
US$80 - US$139 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Heidelberg Walldorf Hotel Heidelberg ,