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Mercure Hotel Kamen Unna

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Mercure Hotel Kamen Unna
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114 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 October 2016 via mobile

It is The first time I'm disappointed like that with a Mercure Hotel. The worst is that not only myself was concerned by the lack of quality of service and the lack of customer obsession disappointed the whole group. Firstly, they didn't accept our club Accor Hotel card. I requested why, no explanations were provided and to make me happy... More 

Helpful?
1 Thank Eddy K
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this review
Google Translation

Sehr geehrter Eddy K, wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen vom letzten... More 

Brighton, United Kingdom
1 review
Reviewed 16 September 2016

The staff where very helpful and polite, rooms lovely and clean. A good variety of food on the menu. I would certainly recommend this hotel to anyone who s interested in visiting the Hamm reptile show.

Review collected in partnership with Mercure Hotels

Helpful?
Thank michelleshade28
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this review

Dear Michelle, thank you for taking the time to share your feedback and the 100Pts. great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely hotel management More 

Krakow
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 August 2016

Whilst the hotel meets most expectations we were disappointed having travelled by road from the UK,that that there was no restaurant service, or even a 'bar' meal available. The room was comfortable but the coffee machine did not function. However, we slept well in a comfortable bed.

Review collected in partnership with Accorhotels.com

Helpful?
Thank JohnandLilla
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this review

Dear Lila and John, Thank you for taking the time to tell us about your experience at the Mercure Hotel Kamen Unna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Pennsylvania
Level Contributor
839 reviews
470 hotel reviews
common_n_hotel_reviews_1bd8 288 helpful votes
Reviewed 25 July 2016

Stopped here for a night on our way back to the UK. Hotel outside town next to an IKEA store. Nice to have free parking. Friendly guy at checkin. Nice room with good facilities. Bar was open but restaurant was not which was a pity. Convenient if you're in the area on business.

Helpful?
Thank WeeLuv2Travel2
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Hotel manager, More 

Narbonne, France
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2016

The hotel was a very comfortable experience. Beds were very good and the bathroom was well equipped. The room was spacious with modern decor. Parking is easy and near the hotel. There were a few minor niggles; registration took a long time, the air con was insufficient for a very hot day and a bedside light did not work but... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank chrisguco55
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this review

Dear Guest, Thank you for your of our hotel! For bad air condition i have to say sorry, but we repair it allready. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely hotel management More 

Bergen, Norway
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 May 2016

Very nice hotel. Top service, had upgraded room which was very well equipped. Very well insulated from the surroundings. Conveniently situated in relation to the highway, easy and fast to drive on and off the highway. The restaurant served good dinner and a rich breakfast.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Svendsen2013
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, WOW 100 pts. On behalf of our entire staff here at the Mercure we would like to thank you for your feedback and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager, More 

Level Contributor
134 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 1 May 2016 via mobile

The staff at this hotel are very helpful and quite friendly. The bed is OK - on the softer side of hard and the junior suite is quite spacious and sound proof to the highway noise outside. The breakfast is decent ( the coffee is fantastic). Our issue however are as follows: our junior suite ended up being one with... More 

Helpful?
Thank Alizeh H
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager, More 

belgium
Level Contributor
3 reviews
3 hotel reviews
Reviewed 23 April 2016

Nice big rooms, very clean, and quiet Breakfast very good, nice variety Friendly and helpfull staff Big parking in front of hotel , good location There I often visit Pullman Hotels, I was also positive surprised of the high standard of Mercure price / quality very good choice

Review collected in partnership with Accorhotels.com

Helpful?
Thank peter612015
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager, More 

Antwerp, Belgium
Level Contributor
292 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 13 April 2016

the rooms are big , enough space for 2 small desk & chair to work on small tv, only German cable tv channels (besides standard bbc world & CNN) bathroom small : one wash space. toilet in bathroom. bath/standard shower combination rooms clean, tidy. Bed comfort good just a little noise from outside and inside, neglectable staff friendly and helpfull... More 

Helpful?
Thank Michel C
Corinna C, Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager, More 

Hilversum, The Netherlands
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 December 2015

The hotel is quite clean and fresh. Inside rooms quiet, big beds (easily fits 2 adults and a child), a bathtub on 2nd floor at least. Breakfast is so-so (seen better for this price); bar is European-average. Internet is free but not reliable - failed the weekend we were there. In general - good value for the price. Some 15... More 

Helpful?
Thank Ruslan M
Corinna C, General Manager at Mercure Hotel Kamen Unna, responded to this review

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! We wish you and your family a... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Laundry Service
Official Description (provided by the hotel)
This 4-star hotel offers free parking, modern rooms and a sauna. It lies 3.5 Km from Kamen town centre and a 2-minute drive from the A1 motorway junction. All the air-conditioned rooms at the Mercure Kamen Unna include free WiFi,a flat-screen TV and combined bathtub and shower. A rich breakfast buffet is available each morning. The Restaurant Miro serves a range of regional and international dishes for lunch and dinner. Guests can relax with a drink in the meLounge or on the summer terrace. Unna is 8 km from the Mercure Kamen Unna. It takes about 23 minutes to drive to Dortmund. ... more   less 

Additional Information about Mercure Hotel Kamen Unna

Address: Kamen Karree 2, 59174 Kamen, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Kamen Unna)
Region: Germany > North Rhine-Westphalia > Kamen
Price Range: RM295 - RM447 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Kamen Unna 4*
Number of rooms: 94
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Kamen Unna staff and other travellers.
2 questions
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Questions? Get answers from Mercure Hotel Kamen Unna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor wasn't bad”
 of 5 bubbles 156ruslanm, 20 Dec 2015 | Read review
“Go to the Shell Service Station to save on drinks.”
 of 5 bubbles trevors695, 18 Mar 2015 | Read review
“Close to Dortmund airport.”
 of 5 bubbles Abbybowwowmom, 11 Jul 2014 | Read review
“ask for a room facing away from the motorway gym is on the second floor”
 of 5 bubbles waiake1, 20 Oct 2013 | Read review
“Try to get a room with windows to the front side. I guess it´s more quiet than the backside. Bring you´re IPhone!”
 of 5 bubbles Sansteffan, 30 Nov 2012 | Read review
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