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Hilton Vilamoura As Cascatas Golf Resort & Spa

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Hilton Vilamoura As Cascatas Golf Resort & Spa
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2,275 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Vilamoura As Cascatas Golf Resort & Spa
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Showing 1,915: English reviews
Dubai, United Arab Emirates
Reviewed 30 July 2015

The hotel looks old on the outside but it has been refurbished inside. The pool area also looks quite out dated but the spa and rooms are very good. The best thing about this hotel was the service, it realy was 5 stars with very polite staff that attended promptly to any requests we made. They also run very good...

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Helpful?
1Thank Grao_Mestre_V
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor and recommending our resort. We are delighted you enjoyed our five star hospitality service and hope to see you back again soon. Kind regards, Dinis Pires General Manager

Andalucia, Spain
Reviewed 30 July 2015 via mobile

Stayed for a week high season. Positives - clean modern hotel, good room, friendly staff, excellent spa. Negatives - lacks character, lacks high class touches, no pool bar or service at adults pool, very expensive to eat or drink at the hotel (for example: €12.50 for 2 cans of coke and a large bottle of water), breakfast is a zoo....

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Helpful?
3Thank Betman
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Although you liked the facilities, I regret to learn that your holiday experience at our resort did not fully meet your expectations, especially in terms of services and pricing. Please be assured that we will keep working hard to raise standards and ensure all our guests feel valued and cared for. Thank you for your feedback and we...

Wirral, United Kingdom
Reviewed 29 July 2015

We booked to stay here on a family holiday in July 2015. Hotel has a very spacious open atrium style lobby with plenty of places to sit. The hotels main attraction are the pools. They are nice and open although you will need to get down early to get yourselves a good spot. This is a great family hotel with...

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Helpful?
1Thank Rob9877
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you for choosing the Hilton Vilamoura for your family holiday this summer and sharing your experience on TripAdvisor. Apart from the issue at arrival which I believe was promptly sorted out and the resort location away from the town centre and beach, we are delighted you had a pleasant stay and especially enjoyed the resort pools and...

Aberdeen, United Kingdom
Reviewed 28 July 2015 via mobile

Went here with 6 members of ranging ages of family and the hotel catered for everyone. Reception staff couldnt be more helpful, the bar staff become your best friends and not in a cringey wanting a tip way, genuienly friendly staff. Hotel is beautiful, absolutely spotless, food is amazing, well worth every penny.

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Helpful?
2Thank gfsx
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, We’re thrilled you enjoyed our hospitality and felt so well taken care of by our genuinely friendly staff. Thank you so much for this glowing review on TripAdvisor and we hope to welcome you all back again next summer if not sooner. Kind regards, Dinis Pires General Manager

Bangkok, Thailand
Reviewed 28 July 2015

Extremely friendly staff, could not do enough for you. Great breakfast with plenty of choice for all the family. Evening dinner was good with again plenty of choice, sat outside every night under the stars. We were half board, but anyone wanting dinner would have to pay 32 euros PP. Most people went down to the marina, but other guests...

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Helpful?
1Thank twodrinks
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you for staying at the Hilton Vilamoura and sharing your comments on TripAdvisor. We’re thrilled that you enjoyed your family holiday at our resort and felt so well looked after by our friendly staff. Regarding the beds, we aim to replace them early next year so we hope you will find the new ones more comfortable when...

Reviewed 27 July 2015

Large, gorgeous hotel; exemplay Hilton Vacation Club; gigantic pool! Lots of familes. Shuttle service to special beach area. Marina with restaurants and shopping nearby by car or taxi. extremely helpful staff. Limit of 3 adults per room

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank 226glenne
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, We’re delighted you liked the resort facilities and services and hope to see you back again soon. Kind regards, Dinis Pires General Manager

Reviewed 27 July 2015

We been to Hilton Vilamoura for a week in high season and it was real shock. Stayed at more than 50 Hilton properties and am a real loyal customer to the brand. Didn't expect that the Hilton is packed with tourists traveling on package deals like in an all inclusive resort. 4 out of 5 pool closed a 6pm (they...

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Helpful?
4Thank Frank W
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, I very much regret to learn that we failed to meet your expectations and apologise for the inconveniences you were caused during your recent stay at our resort. Please be assured that we are committed to continuously improving the quality of our service based on the feedback we receive from our valued and loyal guests. We trust you...

Sheffield
Reviewed 27 July 2015

I stayed here for a week at the beginning of July as I was looking for a nice hotel in which to take a relaxing break by myself. The hotel is very good quality and the room was gorgeous, it had everything I needed and was very comfortable. All the staff I encountered were really friendly and did their best...

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Helpful?
1Thank MissScarlet78
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, We thank you for the feedback following your recent stay at our resort and although you had a good overall experience, we regret that you were inconvenienced by the many children in the restaurants and bar. However, we are very pleased you found the room very comfortable and the staff really friendly so we hope the disturbance from...

Basel, Switzerland
Reviewed 24 July 2015

Just back from staying in the Hilton vilamoura hotel. Before leaving for out trip we made 2 phone calls and an email to Monica in reservations to book a taxi from the airport to the hotel they did not turn up. A bit disappointing. Rang hotel to see what story was to be told just get another taxi outside airport....

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Helpful?
1Thank bronaoranella
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you so much for choosing the Hilton Vilamoura for your family holiday and sharing your comments on TripAdvisor. Your feedback has been very encouraging and will help us in our continuous efforts to improve the guest experience. Thank you for your recommendation and we hope to exceed all expectations when you visit us again. Kind regards, Dinis...

Luton, United Kingdom
Reviewed 23 July 2015

A really lovely hotel,stayed in a 1 bedroom apartment for a few days,was plenty of room for a family of 3.staff were friendly & helpful.can get an amazing g&t in rubi bar made with home made tonic.only downfall is price of pool food & drinks 4 euros for a can of coke & 17 for a club sandwich although was...

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Helpful?
Thank amy c
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, We’re very pleased you enjoyed your holiday with us and were particularly impressed with the gin and tonics. We appreciate your feedback and can’t wait to welcome you and your family back again soon. Kind regards, Dinis Pires General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Treat yourself to a fabulous spa weekend, enjoy a fun-filled family holiday, or experience the perfect golfing break at the award-winning Hilton Vilamoura As Cascatas Golf Resort & Spa, one of the leading family-friendly Algarve hotels. This attractive, modern Algarve hotel is situated in five acres of glorious manicured gardens in the heart of the sun-kissed Algarve, Portugal. Set amid the lush greenery of some of Portugal's finest golf courses, the Hilton Vilamoura As Cascatas Golf Resort & Spa is replete with distinctive Moorish architecture, spectacular covered and outdoor pools and glorious cascading waterways. ... more   less 

Additional Information about Hilton Vilamoura As Cascatas Golf Resort & Spa

Address: Rua da Torre d'Agua Lote 4.11.1B, Vilamoura, Quarteira 8125-615, Portugal
Region: Portugal > Algarve > Faro District > Quarteira > Vilamoura
Price Range: RM437 - RM1,722 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Vilamoura As Cascatas Golf Resort & Spa 5*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hilton Vilamoura As Cascatas Golf Hotel Vilamoura
Hilton Vilamoura As Cascatas Golf Resort And Spa
Hilton International Vilamoura
Vilamoura Hilton
Hilton Vilamoura As Cascatas Golf Resort & Spa Portugal - Algarve
Hotel Style:
#1 Business Hotel in Vilamoura
#3 Romantic Hotel in Vilamoura
#4 Spa Hotel in Vilamoura
#4 Family Hotel in Vilamoura
#4 Luxury Hotel in Vilamoura
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Vilamoura As Cascatas Golf Resort & Spa staff and other travellers.
118 questions
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Questions? Get answers from Hilton Vilamoura As Cascatas Golf Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take ear plugs if in a room around the pool”
 of 5 bubbles 377waynes, 13 Feb 2017 | Read review
“Rooms on higher floors, facing South get the most sun. Ours was on 2nd floor facing South/ golf course”
 of 5 bubbles 106mc, 31 Dec 2016 | Read review
“We had a pool view which we couldn't fault”
 of 5 bubbles BrianJ279, 13 Dec 2016 | Read review
“I asked for a high floor with good view and got neither so choosing not an option.”
 of 5 bubbles Chasserburt, 22 Nov 2016 | Read review
“Corner suites are 2 bed apartments.”
 of 5 bubbles 149heatherf, 18 Nov 2016 | Read review
5 of 5