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Best Western Plaza Hotel

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Best Western Plaza Hotel
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80 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Nerja, Spain
Reviewed 7 May 2014

It´s a rather simple hotel with small rooms. Relatively recently refurbished, small bathroom. The restaurant however offered good food, both fish and meat tastes good. You could also enjoy local beer which is recommendable

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Helpful?
Thank Per H
Chambersburg, Pennsylvania
Reviewed 9 January 2014

I don't intend for this review to come off as harsh, because I may have been a victim of circumstance, so please consider that when reading this review. On my second trip to Sweden, I wasn't able to stay at the hotel I wanted to for the length of time I needed, so I opted to spend the first few...

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Thank Michael K
Vihti Finland
Reviewed 26 November 2013

The hotel location is in the very heart of Eskilstuna. The reception was under renovation but the person checking in very kind and service minded. Unfortunately the room was a relic from the 60´s and no heating turned on so the overall impression was on the lower half… The breakfast was very much to the standard expected but overall considering...

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Thank Mikko E
Veronica G, General Manager at Best Western Plaza Hotel, responded to this review

Hi Mikko Thank you for completing the survey regarding your recent stay at our hotel. Your feedback is important to us in our efforts to continually develop our hotel after our guest's needs. I would like to apologize for not exceeding your expectations during your stay at our hotel. I am very glad that you appreciated the service you received...

Oxon
Reviewed 14 October 2013

Good location, bright rooms, bathrooms really need a refurb! Staff were pleasant and the breakfast had a great choice. Parking - as others have said - is an absolute nightmare, involving several 3-point turns to get up the ramps. Apart from that though, comfortable stay with a good night's sleep.

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Thank Loves_to_travelOxon
Reykjavik, Iceland
Reviewed 12 July 2013

You cannot miss it when you go Best Western. This place is right in town, Central station a plesant four inute walk, with luggage, clean, pleasant staff, great breakfast. What more do you want? Don't worry, there are blocks of flats between you and the station and its a quiet street!

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Thank Maggith
Oslo, Norway
Reviewed 26 March 2013

First impresion is good, but if you look a little closer its not that good..... reseption looks good, rooms are fine but a lot og dust and not so clean :( parkin is horrible top roof paring is like a labyrinth back and forward to get around the corners, and when you go down again you have to back to...

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Helpful?
Thank John L
Veronica G, Manager at Best Western Plaza Hotel, responded to this review

Dear Mr, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Wednesbury, United Kingdom
Reviewed 3 September 2012

Just returned from a 3 night stay in Eskilstuna Best Western. The staff are exceptional and very accommodating. We booked a room for three people, the room was superbly clean but very small. We asked at reception for a larger room and the staff swapped us to a business club room, fantastic!! Much larger, sofa, easily enough room for three...

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2Thank EmmaKev
Crook, Co Durham, United Kingdom
Reviewed 6 June 2012

I stayed at the Best Western as the hotel my colleagues were at was fully booked, although booking last minute the cost of the hotel was 190Eur per night for this i received a very small room, so small that the door to the bathroom I had to turn sideways or my shoulders would not fit through the door. The...

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2Thank Andrew L
Veronica G, Manager at Best Western Plaza Hotel, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we...

Färna, Skinnskatteberg
Reviewed 2 June 2012

A warm and guest focussed welcome at the reception. The lunch and the way t was served by the staff was of a very good quality. The conference was much too warm and poorly ventilated. Difficult to maintain focus because of the temperature.

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1Thank Marnix B
Europe
Reviewed 23 February 2012

Stayed here many times. Best thing here is the fully equiiped gym and the excellent in-house restaurant. Great food and one of the best in town! I on business trips and have a good company rate. Otherwise, it's a little costly.

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1Thank LittleGulliver

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms

Additional Information about Best Western Plaza Hotel

Address: 9 Drottninggatan, Eskilstuna 632 20, Sweden
Region: Sweden > Sodermanland County > Eskilstuna
Price Range: RM413 - RM622 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plaza Hotel 4*
Number of rooms: 88
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plaza Hotel staff and other travellers.
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Questions? Get answers from Best Western Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose higher floors if you want to enjoy the beauty of the sunrise or sunset.”
 of 5 bubbles gauravgaurrav, 26 Jul 2015 | Read review
“Rooms at the front are on the street and if its hot and you need to open the window you can hear busses and people. Disturbing!”
 of 5 bubbles E7762WYpatricias, 30 Jun 2015 | Read review
“don't worry, there are blocks of flats between you and the station and its a quiet street!”
 of 5 bubbles Maggith, 11 Jul 2013 | Read review
“Choos another hotel..........”
  • Not nice view
  • Not nice view
  • The best of this hotel
  • The best on this hotel
  • Beds
 of 5 bubbles 13JohnL, 26 Mar 2013 | Read review
“Rooms are small, so if there are more than 2 of you or you want a bit of room, ask for the business club rooms”
 of 5 bubbles EmmaKev, 3 Sep 2012 | Read review
5 of 5