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Eastwell Manor

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1,060 Reviews from our TripAdvisor Community

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Showing 1,025: English reviews
Derby, United Kingdom
Reviewed 3 weeks ago

We had a lovely comfortable cottage which had 3 bedrooms if needed. The views were 'fab' and tranquil. The service and the food was of the highest order and atmosphere not too stuffy. Was it good value for money the answer is definitely!

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Helpful?
1Thank stefsid0li
Adam D, Manager at Eastwell Manor, responded to this review

Thank you for your review, I am delighted to read that the food and service we provided exceeded your expectations. I hope we are able to welcome you back again soon.

Kent, United Kingdom
Reviewed 3 weeks ago

From the time you turn off the A251 Faversham Road at Boughton Lees to the time you leave, you are met with nothing but relaxing views and treatment. The relaxing views from the long driveway to the stunning manor house, the views from the windows of the gardens and, if you are so inclined, the golf course. The treatment starts...

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Helpful?
1Thank AudeOne
Adam D, Manager at Eastwell Manor, responded to this review

Thank you very much for taking the time to leave us with your feedback, I am thrilled to read you that had such a delightful stay with us. Your comments regarding our staff are most appreciated, I will be sure to pass your praises on as they are without question our most valuable asset. Regarding the niggles you experienced, please...

Reviewed 3 weeks ago via mobile

We have stayed at Eastwell Manor twice before - our wedding night and our first wedding anniversary and both times we found it exceptional so it seemed perfect to spend our second wedding Anniversary there too.... this time it wasn't so perfect I'm sad to say. It's changed hands and it shows - DRASTICALLY!! Upon arrival we checked in and...

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Helpful?
3Thank Podbilski
Adam D, Manager at Eastwell Manor, responded to this review

First of all I would like to express my disappointment that regular customers such as yourselves feel as though the standards have slipped since the takeover, as you can see from our recent feedback we have received an overwhelmingly positive response from our customers. I do also feel that some of your comments are both misleading and unfair. It has...

London, United Kingdom
Reviewed 3 weeks ago

We have visited before but recently for my wife's birthday. Adam, the manger and the entire staff were excellent and extremely helpful and courteous. We couldn't fault the accommodation, surroundings and overall we were made to feel extremely welcome.

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Helpful?
1Thank Martin R
Adam D, Manager at Eastwell Manor, responded to this review

Thank you very much for your review sir, it is particularly pleasing to read your comments about the staff. I look forward to welcoming you and your wife back soon when our spa reopens.

London, UK
Reviewed 3 weeks ago via mobile

Just returned from a lovely 24 hours away from the grind. Eastwell Manor is a picturesque building just outside Ashford. Room was spacious and clean, with decent tea, coffee and fresh fruit. Nice large bathroom with good products. We stayed on a DB&B deal for £160, and I would say it's excellent value. Looking forward to visiting again. Recommend.

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Helpful?
Thank SamanthaF
Adam D, Manager at Eastwell Manor, responded to this review

Your feedback is much appreciated, I am delighted to hear you were able to enjoy a relaxing night away with us and found it such good value. I look forward to welcoming you back soon perhaps in April when our brands new cutting edge spa reopens which will allow for an even more relaxing and rejuvenating experience.

Faversham, United Kingdom
Reviewed 3 weeks ago via mobile

My husband booked a night away including dinner and breakfast at Eastwell Manor. Wow!Beautiful countryside, Manor House, room ... everything! The service was excellent from the moment we arrived. The evening meal - herrings, beef wellington, custard tart with black currant sorbet, prosecco and Irish coffee, just gorgeous- couldn't be better. The room was quirky but lovely. Everything you may...

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Helpful?
Thank Kate S
Adam D, Manager at Eastwell Manor, responded to this review

Thank you very much for your glowing review, I am delighted to read that you had such a lovely time with us. I will be sure to pass your feedback onto our head chef who will be thrilled to hear the you enjoyed your evening meal so much. I do hope we are able to welcome you back again later...

Kent
Reviewed 3 weeks ago

Unfortunately I was unable to use a Groupon voucher for Sunday lunch at this property. Despite having purchased the voucher, they apparently have no availability at all during the voucher's dates of validity! What particularly rankled was the attitude of the member of staff at the property, who clearly just viewed me as an inconvenience and could only suggest that...

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Helpful?
3Thank rodmw
Adam D, Manager at Eastwell Manor, responded to this review

I have just sent you a private message so I can resolve this matter for you. I look forward to welcoming you to Eastwell Manor soon.

London
Reviewed 4 weeks ago

Entering this Hotel is like stepping back in time. The building is fascinating and full of character. The welcome and booking in was easy and got us off to a very relaxed start. Each bedroom is unique and our room was HUGE with a large bed, sitting area and massive bathroom. We enjoyed afternoon tea in the bar area which...

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Helpful?
Thank ChrisC57
Adam D, Manager at Eastwell Manor, responded to this review

Thank you so much for your feed back, it is much appreciated. I am glad to hear that you were able to relax during your stay with us and you found our resort so charming. I look forward to seeing you when you are next in need of a break.

Ashford, United Kingdom
Reviewed 4 weeks ago

Lovely relaxing place to stay. Although the place is old, this is part of its charm, the place oozes character. RECEPTION: The reception staff were friendly and helpful throughout our stay. Swift booking in and out service. ROOM: Stayed in 'Lord Percy' room, which is on the first floor at the end of the building. Very spacious and clean room...

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Helpful?
Thank TonyPaz
Adam D, Manager at Eastwell Manor, responded to this review

Thank you for taking the time to leave us with your feedback, I am glad to hear that overall you had a enjoyable and relaxing stay with us and you felt our staff looked after you well. I do hope we are able to welcome you back again soon to see all the improvements Champneys are making first hand.

Sudbury, United Kingdom
Reviewed 4 weeks ago

We arrived very early for our stay at Eastwell and were warmly greeted by the friendly efficient receptionist who allowed us to check in so we could go off for the day and just needed to collect our key when we returned, there was a welcoming fire in the reception area it was so tempting to stay there, settle down...

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Helpful?
Thank Warden21
Adam D, Manager at Eastwell Manor, responded to this review

Thank you for taking the time to leave us with your feedback, I am delighted to read that we ticked all your boxes. I do hope we are able to welcome you back again soon when our cutting edge spa reopens in April.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Eastwell Manor

Address: Eastwell Mansion Eastwell Park, Boughton Lees, Ashford TN25 4HR, England
Region: United Kingdom > England > Kent > Ashford > Boughton Lees
Price Range: RM554 - RM1,485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastwell Manor 4*
Number of rooms: 62
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Also Known As:
Eastwell Manor Ashford
Eastwell Manor Hotel Ashford
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Questions & Answers

Here's what travellers have asked, with answers from Eastwell Manor staff and other travellers.
11 questions
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Questions? Get answers from Eastwell Manor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are lovely ,but if you are in a group, you will need to alert hotel if you want rooms together”
 of 5 bubbles notmyname08, 29 Mar 2017 | Read review
“Try to get a mews cottage”
 of 5 bubbles colinbK6921MZ, 13 Mar 2017 | Read review
“The lift doesn't work but there are ground floor rooms and one of the cottages has a disabled room”
 of 5 bubbles WellTravelled09, 10 Mar 2017 | Read review
“The setting of Eastwell Manor is exceptional and I imagine most rooms will enjoy good views.”
 of 5 bubbles kayb769, 13 Feb 2017 | Read review
“Didn't stay in the hotel”
 of 5 bubbles KentDogperson, 12 Feb 2017 | Read review
5 of 5