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Eastwell Manor

TripAdvisorUS$129*
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Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
Lowest price we found
US$129*
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Eastwell Manor
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1,079 Reviews from our TripAdvisor Community

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Showing 1,043: English reviews
Chatham, United Kingdom
Reviewed 19 April 2016

Me and my partner stayed at this hotel in April 2016. Staff are so rude and not helpful. Very disappointed with the service we received, We may had well been invisible. For the price of the hotel its really not worth it. The grounds are outstanding, however unfortunately the poor quality staff and attention to detail really lets this place...

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Helpful?
2Thank Stacey S
managementeastwell, Owner at Eastwell Manor, responded to this review

This reviewer was upset because our maître d' pointed out that we have a dress code for the restaurant which they did not meet. Our alternative, Pavilion Restaurant, was offered and we understand that they found the meal there of excellent quality.

Reviewed 18 April 2016

8 people at table, 3 tables in whole restaurant occupied, but starters and main course very slow in arriving. One of waiters had been smoking, please not appropriate. Waited far too long for drinks and coffee.

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Helpful?
Thank whisperaway
managementeastwell, Owner at Eastwell Manor, responded to this review

Our apologies, this should not happen and I will have a word with the restaurant team and kitchen.

surrey
Reviewed 17 April 2016

We ( 4 friends , 2 rooms , one booking ) at dinner , with only one other table of 2 people , realised how empty the hotel was . Next morning at check out we asked why 1) the 2 rooms that we had been given ,were a floor apart when the place was so quiet ? 2) also...

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Helpful?
1Thank notmyname08
managementeastwell, Owner at Eastwell Manor, responded to this review

Thank you. Every hotel has its slack moments and we are no different from others. I agree we could have made you very much more welcome and conveniently located with your friends. Our occupancy is very similar to previous years so clearly you were here on a quiet night. Clearly the chef had a fresh Dover sole which he would...

Maidstone, United Kingdom
Reviewed 15 April 2016

I have been meaning to write this review for some time - so forgive the late entry. The reception and wedding breakfast was carried out with such aplomb that we felt that the staff were part of the guests not there to assist and serve. Totally seamless from start to finish. The overnight stay was peaceful, the room was great...

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Helpful?
Thank DonU61
managementeastwell, Owner at Eastwell Manor, responded to this review

Yes, thank you - our bespoke weddings are very popular.

Sevenoaks, United Kingdom
Reviewed 13 April 2016

We had 13 family guests to celebrate a big birthday. My wife and I had a suite in the manor which had a connecting door to a private dining room where we were served an excellent meal with some lovely wine.The rest of the family were in cottages in the mews which were spacious and well equipped The family ate...

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Helpful?
1Thank djsbarga
managementeastwell, Owner at Eastwell Manor, responded to this review

Thank you - at our age every birthday should be a big birthday - so push the boat out again next year!

Reviewed 8 April 2016 via mobile

Beautiful hotel...Big clean room, comfortable four poster bed, stylish bathroom, nice soft bathrobes and towels. Pavilion restaurant, nice and casual, tasty, reasonably priced food. Manor house restaurant, very elegant, delicious food and good selection of wines. Fantastic spa area. Friendly and professional staff.

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Helpful?
Thank Wanda T
managementeastwell, Owner at Eastwell Manor, responded to this review

Thank you, we have a great team in all areas.

Guildford, United Kingdom
Reviewed 7 April 2016 via mobile

Aside from the amazing settings for the hotel itself and the wonderful food, the staff are simply incredible here throughout, including chambermaids, restaurant, bar and reception, friendly and efficient, and wanting to help. A wonderful stay.

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Helpful?
Thank nickklein247
managementeastwell, Owner at Eastwell Manor, responded to this review

Thank you, and even today the sun is shining!

Maidstone, United Kingdom
Reviewed 2 April 2016

We have enjoyed Eastwell Manor dining for many years and provided 5 star reviews as one of favourites in Kent. On this occasion we ended up very disappointed. The staff welcome and service was excellent and the ambiance and elegance of bar and restaurant was delightful. Arriving in the Spring twilight, the setting and well cared for gardens really set...

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Helpful?
1Thank Baileyarabians
managementeastwell, Owner at Eastwell Manor, responded to this review

Sorry to hear that, I will raise all your issues with the chef. We look forward to your return when the central heating is not required and we just have the welcoming log fire in the Hall.

Reviewed 1 April 2016 via mobile

I treated my mum to a visit to Eastwell Manor for Afternoon tea as a belated Mother's Day gift, beautiful surroundings and manor, excellent service and the food was excellent! Would recommend trying the Eastwell blend of tea as well! Delicious!!

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Helpful?
Thank Emily O
managementeastwell, Owner at Eastwell Manor, responded to this review

Delighted, I am sure your mother enjoyed the "hosts" of daffodils over the golf course in the drive.

Reviewed 29 March 2016 via mobile

We stayed in one of the beautiful cottages as an Easter treat , we dinned in the manor house enjoying a 3 course meal, accompanied by a live pianist, also included was a spa treatment which was amazing , all the staff were extremely attentive and couldn't do enough for us throughout our stay. I look forward to returning summer...

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Helpful?
Thank David S
managementeastwell, Owner at Eastwell Manor, responded to this review

We look forward to seeing you.

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May 7 May 8
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Eastwell Manor

Address: Eastwell Mansion Eastwell Park, Boughton Lees, Ashford TN25 4HR, England
Region: United Kingdom > England > Kent > Ashford > Boughton Lees
Price Range: RM654 - RM1,189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastwell Manor 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Eastwell Manor Ashford
Eastwell Manor Hotel Ashford
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Questions & Answers

Here's what travellers have asked, with answers from Eastwell Manor staff and other travellers.
13 questions
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9 days ago
East Sussex, United Kingdom
4 months ago

See all questions (13)

Questions? Get answers from Eastwell Manor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the main building.”
GlynW8, 11 Apr 2017 | Read review
“We chose a room within the manor itself for the atmosphere that the historic building provided.”
tinacB9053AK, 10 Apr 2017 | Read review
“Cottages a great solution for families!”
CherisseH, 5 Apr 2017 | Read review
“Maybe choose a room in the main house. Or ask for one which has been recently refurbished.”
910christined, 1 Apr 2017 | Read review
“Rooms are lovely ,but if you are in a group, you will need to alert hotel if you want rooms together”
notmyname08, 29 Mar 2017 | Read review
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US$129* /night
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Prices are for 1 room, 2 adults
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