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Hacienda El Santiscal

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Hacienda El Santiscal
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301 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Sydney
Reviewed 25 April 2016

A great alternative to being directly in Arcos, this hacienda is 5 or so minutes away by car. Our room was very spacious, clean, and comfy - the bed particularly so! En suite bathroom also spotless. Blissfully quiet at night. There is an open courtyard in the middle of the hacienda, so different rooms are off different sides. The fourth...

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Helpful?
Thank Simon0672
H-ElSantiscal, Propietario at Hacienda El Santiscal, responded to this review

Dear guest: Thank you for your coments which are very valuable for us. Efectively, we always said that our hotel is not recomendable for childrem and always we tried in different manners to advise our new customers but sometimes they make the booking through internet using the number of persons in total ( paying the same for an adult than...

Alhaurin el Grande, Spain
Reviewed 18 April 2016

It is difficult to know how to start. We choose this hotel from the Internet, completely dependent on the appearance and location. When we got there, it was our understanding that it was a good choice. The exterior of the hotel is very beautiful and well maintained. There it finished. We were met by an elderly unfriendly receptionist. We were...

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Thank Ulf-Gourmet
H-ElSantiscal, Propietario at Hacienda El Santiscal, responded to this review

Dear Mrs. C.K.: First of all to beg you pardon for not being in the level of your expectations. We will take notice of all your complaints and we will try to fix all what be in our hands, specially we will manage with the receptionist. Habitually is a very helpful and nice person. Maybe a bad day¡¡. Otherwise, we...

Leiden, The Netherlands
Reviewed 2 April 2016

Very friendly staff. Excellent versatile breakfast and dinner was of very good quality. Wine selection capabilities sufficient. Good roads to nearby highlights. Pool located in the garden where stunning views over the Andalucian countryside.

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Thank winchester2016
H-ElSantiscal, Propietario at Hacienda El Santiscal, responded to this review

Thanks. Great pleisure to have you here. Wishing to welcome back you. Hasta pronto¡¡¡

Gerpinnes, Belgium
Reviewed 8 March 2016

Nice hotel, very good location for visiting Cadix, white villages, Sevilla, Costa de la Luz, Jerez, Vejer & Arcos de la Frontera. Excellent and various breakfast served at your table as well as the 3 services dinner in half board. Thanks to Transeurope touroperator for selecting this hotel in their catalog. I recommend this hotel to everybody.

Review collected in partnership with this hotel
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Thank Jacques D
H-ElSantiscal, Propietario at Hacienda El Santiscal, responded to this review

Many thanks for your nice words and your opinion. We are really happy to have had a small contribution to make your holidays unique. Also we thank to your tour-operator to send guests like you whom give their special "touch" to our charming hotel. Please, come back soon. Merci bien.

Cadiz
Reviewed 22 February 2016

We were pleasantly surprised at the service and quality of this enchanting hotel despite it´s 1 star. The staff were friendly and helpful, the rooms had everything we needed and were very clean. The only reason I didn´t give it 5 stars is because we felt the food at the restaurant was expensive. The desserts were 8.50€ each, which we...

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Thank jenb564
H-ElSantiscal, Owner at Hacienda El Santiscal, responded to this review

Dear guest: Thank you for your opinión which will be attending for sure. We appreciate very much your suggestions and we will do all our best to improve as much as posible. Sorry if we missunderstand you when ordered ships..., obviously, we understood that you exactly want that kind of potatoes, as we normally accompany the dishes with home made...

Edinburgh, United Kingdom
Reviewed 20 October 2015

El Santiscal was really something out of a novel. From the moment we entered at night, the way they open the door, their excellent manners were a cross between a Jane Austin novel and a Spanish countryside one. This was polished with a rather mystical and a real gentleman chef/owner. The room was comfortable, very clean (and we usually carry...

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1Thank olivegem
H-ElSantiscal, Propietario at Hacienda El Santiscal, responded to this review

Dear guests: Thank you very much for all your nice words about our services and the Hacienda. Opinion like your make us realized that we are doing a good job but also force us to improve and continue working hard to maintain all our guests expectatives. Regards

London, United Kingdom
Reviewed 23 September 2015

A lovely hacienda recommended for a night or two when exploring the local area. Great service in a charming location. Especially Marisa took good care of us. Swiming in the small pool and having an ice cold beer was a perfect end to a day of sightseeing.

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Thank Vegardi
H-ElSantiscal, Propietario at Hacienda El Santiscal, responded to this review
Google Translation

Muchas gracias por su opinión que nos incentiva a seguir adelante y a trabajar duro por ofrecer un mejor servicio...

Holland
Reviewed 9 August 2015 via mobile

This hacienda is great. When you arrive you immediately have the "wow" feeling. The hacienda is beautiful and is very well mantained. The host welcomes you very friendly and gives you a personal tour. The rooms are good and comfotlrtable, there is a nice swimming pool and last but not least the food is excellent. This is a very good...

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Thank Peter_Paula
Antwerp, Belgium
Reviewed 8 June 2015

We had booked the gourmet package, which incuded a special breakfast and dinner with local products. At breakfast we were served thesame food as all the other customers, we even had to ask why we didn' get the yogurt that we saw on every table, except on ours.. Dinner first night was drowning in olive oil, the second night we...

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2Thank bieke2015
London, United Kingdom
Reviewed 1 June 2015

We stayed at El Santiscal for 3 nights whilst visiting the Pueblos Blancos. The Hacienda was the perfect base for touring round the area. The Hacienda is comfortable and the service was pleasant. Marisa, in particularly, was super helpful and friendly! Thanks, Katherine

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Thank Agrado S

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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Breakfast Available
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The very name of this exquisitely restored and noble 15th-century manor house evokes a sense of romance and adventure as profound as the Spanish Golden Age itself.The term "Santiscal" comes from a Roman country villa located in the grounds of the Hacienda that was discovered in the late nineteenth century.Story has it there was once a knight called Juan de Armario. In 1485, when Ronda was laid to siege by the Christians, he was the first to enter the mine where the moors kept all their supplies and died in the venture. As a reward for his bravery, the King granted the knight’s sons five estates at the foot of the Sierra del Santiscal mountain range, where they built what would become the family residence, today called “Hacienda El Santiscal”. This beautiful fortified building has magnificent views to the Lake and its Nature Park thanks to its strategic location. You can now enjoy it for yourself.Our countryside property is located in Arcos de la Frontera, a historic city, capital of the Route of the "Pueblos Blancos" of Cádiz (White Villages), near the Nature Park of Grazalema, declared a Biosphere Reserve by UNESCO.Arcos de la Frontera, declared a Historical Monument in 1962, is one of the prettiest towns in Spain, perched on a high rock from which hung a multitude of white houses together with a medieval castle that is testimony to the magnificent past of this romantic and legendary town which belonged to the Arab court of Medina Sidonia.Today, Hacienda El Santiscal, is a unique accomodation that has maintained the flavor of yesteryear in its walls with the conforts of today, without losing the charm of the old manor houses, as has successfully adapted to the new times in order to become a green hotel, as they credited the two quality labels obtained in 2011, the spanish "Parque Natural de Andalucía" y the european one "ECEAT". ... more   less 

Additional Information about Hacienda El Santiscal

Address: El Santiscal, 173 ( Lago de Arcos), 11630 Arcos de la Frontera, Spain
Region: Spain > Andalucia > Costa de la Luz > Arcos de la Frontera
Price Range: RM325 - RM573 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hacienda El Santiscal 4*
Number of rooms: 12
Reservation Options:
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Also Known As:
Hacienda El Santiscal Hotel
Hotel Style:
#1 Green Hotel in Arcos de la Frontera
#4 Romantic Hotel in Arcos de la Frontera
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Questions & Answers

Questions? Get answers from Hacienda El Santiscal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“double glazing would help for isolating the room from cold nights.”
inesl16, 19 Feb 2017 | Read review
“Take the room with private terrace.”
145dietert, 7 Dec 2016 | Read review
“rooms in another hotel will probably be nicer”
766ki, 20 Jul 2016 | Read review
“Don't take room nr 1”
Ulf-Gourmet, 17 Apr 2016 | Read review
“If you are tall don't book a standard room, the bed is way too small”
TravelGeeks2009, 26 Feb 2015 | Read review
5 of 5