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Dunas Mirador Maspalomas

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Dunas Mirador Maspalomas
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2,802 Reviews from our TripAdvisor Community

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Showing 1,759: English reviews
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Portsmouth, United Kingdom
Reviewed yesterday NEWvia mobile

We have just come back from an enjoyable family holiday. Spacious rooms that are dated but very clean with comfortable beds. TV channels very poor only 3 English news channels to watch. We were in block C so overlooking the road, so constant road noise, but this couldn't be heard once the doors were shut in the evening. Very close...

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Helpful?
Thank K R
rotherham
Reviewed 4 days ago NEWvia mobile

Just returned home from dunas mirador had a fantastic time. Spotlessly clean everywhere the cleaners work tirelessly. Entertainment team work thier socks off. Only grumble was breakfast bacon was 100% fat and sausages were awfull. Dinner and evening meal was lovely no complaints. Bar staff were a bit miserable but that may be because I'm english they seem to think...

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Helpful?
2Thank suerotherham
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear clients, Thank you very much for taking your time to share your valuable opinion with us. We are delighted to read that you were very content with our diverse services and facilities and we hope you spent a nice holiday. We are also thankful for your critical comments and promise that we will take care of the issues you...

Bolton, United Kingdom
Reviewed 4 days ago NEW

overall more positives than negatives. Good sized room , cleaned every day, comfy beds, always plenty of hot water and good hairdryer. Plenty of food although a bit monotonous, they are very fond of serving pork!.All the staff work very hard in the restaurant and pool bar. No chance to get a sunbed unless you are up with the lark.Could...

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Helpful?
2Thank Linda D
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Ms: Thank you very much for your comment. We are glad to know that you enjoy the cleanliness, the facilities and the size of our rooms. We are also proud that you like our restaurants and the way the staff works in them. It is great that you have met the beach of Maspalomas with our free bus. I...

Wales, United Kingdom
Reviewed 5 days ago NEWvia mobile

We went here for a family holiday with our two children (aged 8 & 11) upon arrival at about 11.00 am we were told our room wasn't ready yet and to put our luggage in their luggage room. We were given our wristbands so we could get drinks from the bar area, which we did but was quite uncomfortable as...

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Helpful?
3Thank jojolows26
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Sir/Madame: Thank you for your comment. We are very sorry because of not meeting your expectations about the hotel. We appreciate your comment because the reviews help us to improve in the future. I would like to tell you that the pool is cleaned every day. In May and June we will close the hotel to do a great...

Reviewed 1 week ago NEWvia mobile

Hotel is clean and tidy.. mad race for sun beds every morning which is silly with people pushing and shoving each other ... food was OK and staff are very grumpy . Hotel is not really near anywhere in walking distance . If you don't mind being away from the beach and town then this is OK hotel

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Helpful?
2Thank ray1985England
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Sir: First of all, thank you very much for your stay and for your comment. We are glad to read that you enjoy the cleanliness of the hotel. Concerning your comment on the location of our hotel, I would like to add that one of the newest shopping centers in Maspalomas is near by the hotel and also a...

Essex UK
Reviewed 1 week ago

This was the second visit to this hotel in two years. Each time we travelled as a group 10 last year and 7 this year. Positives. Hotel is well designed and attractive centered around a large pool and sun bed area. Receiption staff are friendly and helpful Busy pool bar fun with lots of people and lots going on. Biggest...

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Helpful?
1Thank GrahamEssexUK
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Sir: First of all, thank you very much for your stay and for your comment in Trip Advisor. We are glad to read that you enjoy the design of the hotel, with the pool and sun bed area. Also that you are plenty satisfied with the personal of our reception, they are a very important part of our hotel...

midglam
Reviewed 1 week ago

My Friend & I spent a week here,only fault we had was the placing of towels on beds, a number of beds are gone by 06.30 & on a number of occasions quite a lot of beds were empty for most of the day with people going down to the beach first & not coming back until late afternoon, also...

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Helpful?
1Thank MidglamShay
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear clients, Thank you very much for sharing your valuable opinion with us. We are content to read that you were satisfied with our services, despite the incidents you mentioned. Nevertheless, we are very thankful for informing us and we will promise to solve these problems. Customers´ reviews are essential for us to proceed with our good services, or to...

ireland
Reviewed 1 week ago

travelled as a family, 2 adults, a teenager and a 10 yr old. stayed here for 6 day 16th march till 21 march, food was lovely but a bit the same after a few days. lovely heated pool , was like getting into a bath. good animation team, very enthusiastic. hotel needs to review the air conditioning. the weather wasn't...

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Helpful?
3Thank mumof3Ireland
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear clients, Thank you very much for taking your time to sharing your valuable opinion with us. We are delighted to hear that you enjoyed your time at our hotel. Nevertheless, we regret to read that your stay did not meet your expectations to the fullest. We highly appreciate your praise for our hard working staff, but we also take...

Dover, United Kingdom
Reviewed 1 week ago

Hotel lovely, clean food and drinks were good. The only let down was situation of hotel (which I knew about) there was nowhere to go but downhill and a major road to cross. However we enjoyed our rest.

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Helpful?
1Thank wakefield2410
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear clients, thank you very much for taking your time to share your valuable opinion with us. We are delighted to hear that you enjoyed your restful stay at our hotel. Concerning your comment on the location of our hotel, I would like to add that one of the newest shopping centers in Maspalomas is near by the hotel and...

Shrewsbury, United Kingdom
Reviewed 1 week ago

The hotel lacks something. We had 3 items go missing during our stay, we asked at reception but they werent interested. The bar area and pool area are really good, clean and tidy. The animation team work tirelessly. The food was excellent bar the puddings, fruit, youghurt and things resembling cake. No afternoon snacks. The rooms were basic but clean....

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Helpful?
1Thank Lucy5mum
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear clients, thank you very much for taking your time to share your valuable opinion with us. We are content to hear that you were satisfied with our gastronomical services and our highly motivated animation team. We are also taking note of your criticism, which is highly important for us to continue with our good services or to improve them...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The varied entertainment program for all ages and its spacious double and family rooms make this the ideal place to make the most of every minute of a family holiday. Located in Sonnenland (Maspalomas), there is a free shuttle bus service to the beach several times a day. Relax in the jacuzzi between 2 swimming pools and let us keep your family amused with our extensive entertainment program. This hotel is ideal for families or couples seeking a fun place to be and who want to enjoy the day with us. ... more   less 

Additional Information about Dunas Mirador Maspalomas

Address: Calle Einstein s/n, 35100, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range: RM412 - RM805 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Dunas Mirador Maspalomas 3*
Number of rooms: 437
Reservation Options:
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Also Known As:
Dunas Mirador Maspalomas Hotel Maspalomas
Dunas Mirador Hotel Maspalomas
Maspalomas Dunas Mirador Hotel
Dunas Mirador Maspalomas Gran Canaria
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Questions & Answers

Here's what travellers have asked, with answers from Dunas Mirador Maspalomas staff and other travellers.
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Questions? Get answers from Dunas Mirador Maspalomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you like a sunny balcony dont get block D with a pool view. In the shade all the time.”
 of 5 bubbles F4013HBlindad, 26 Mar 2017 | Read review
“Ask for room with a pool view”
 of 5 bubbles GrahamEssexUK, 23 Mar 2017 | Read review
“We had pool view which was good, when your balcony door is closed its very quiet”
 of 5 bubbles MidglamShay, 22 Mar 2017 | Read review
“pool view block B gets lovely evening sun”
 of 5 bubbles mumof3Ireland, 22 Mar 2017 | Read review
“All good rooms”
 of 5 bubbles Lucy5mum, 21 Mar 2017 | Read review
5 of 5