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Travelodge Birmingham Castle Bromwich

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Travelodge Birmingham Castle Bromwich
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55 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 October 2016

I found the room very small for a family. The bathroom had damp patches in . The two single beds in the room were very uncomfortable and the heating not adequate and no air conditioning . Also very odd smell when entering room and very scruffy re decoration

Review collected in partnership with Travelodge

Helpful?
Thank Sarah B
TravelodgeUK, Shannon from the Social Media Team at Travelodge Birmingham Castle Bromwich, responded to this review

We’re really sorry to hear that you felt disappointed with your stay at Travelodge Birmingham Castle Bromwich. Please be assured that we appreciate your feedback and we will pass this on to the relevant department as it helps us to improve the services we offer and implement any changes based on customers recommendations and feedback. Thank you again for your... More 

Bristol, United Kingdom
2 reviews
Reviewed 26 October 2016

This Travelodge is a very good place to stay. The manager; Sean is excellent and his staff are too. Nearby are several Indian restaurants & takeaways. Also, several Chinese takeaways too. A Morrison's Supermarket & fuel station is close as well. Not far away from the NEC. Do not go into the Toby, (next door to this Travelodge) its rubbish.... More 

Helpful?
Thank Keith P
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 October 2016 via mobile

Adequate clean rooms, good all you can eat full english breakfast next door. Convenient for the airport and the NEC. Downsides were the RUDE morning checkout Receptionist Patricia (evening receptionist were pleasant). Staff members attitude was very grumpy, unwelcoming and made us feel a nuisance. On checkout when requested information on nearby local amenities we were spoken to like we... More 

Helpful?
2 Thank Jay J
TravelodgeUK, Shannon from the Social Media team at Travelodge Birmingham Castle Bromwich, responded to this review

Many thanks for submitting your review. We understand that your overall experience was not to the exceptional standard we strive for and we do apologise for this. We can assure you we will be passing on your valuable feedback directly to our colleagues in our hotel to enable us to improve the service we offer. Could we kindly ask you... More 

Birmingham, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 September 2016

Booked this hotel for a couple of old family friends who were attending an event at the NEC. They were really happy with the accommodation and the staff, especially the manager who was very attentive, helpful and knowledgeable. The room was very clean and well maintained with a lovely view of a bowling green which is at the back of... More 

Helpful?
1 Thank Mike J
Heysham, United Kingdom
1 review
Reviewed 19 September 2016

Me and my family (2 adults & 3 kids) stayed here for 1 night, one family room and 1 double room. Rooms were spotless, well maintained and the bed was sooo comfy. Shower was amazing, felt like a little massage. Staff was great also. Would reccomend to all my family friends :-)

Review collected in partnership with Travelodge

Helpful?
Thank tammylamb2016
Paddock Wood, United Kingdom
1 review
Reviewed 16 September 2016

thank you to all concerned and especially Shaun the manager - as we were staying for a family funeral he made us feel welcome and eased a very sad time - with directions and advice we crossed from one side of the city to another with ease and were well on time

Review collected in partnership with Travelodge

Helpful?
Thank 830sw
Birmingham, United Kingdom
1 review
Reviewed 11 September 2016

Booked this hotel months in advance for my daughters 11+ test so we got a bairgain. Stay in room 116 but the smell between cheesy feet and wet dog was awful. We had to keep windows open all night which didnt help much because it only made the room colder and blankets are very thin. I would not stay again... More 

Review collected in partnership with Travelodge

Helpful?
Thank Batata M
TravelodgeUK, Remy from the Social Media Team at Travelodge Birmingham Castle Bromwich, responded to this review

Thank you for submitting your review of our Birmingham Castle Bromwich Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website so our customer service team can investigate your visit with the hotel. Thank you again for posting your comments and... More 

Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 6 September 2016 via mobile

Professional and welcoming check-in from Sean-very impressed.The location is very quiet and the rooms are spotless.I think everything has recently been refurbished. We will definitely book here again.

Helpful?
1 Thank Anne Marie G
Leicester, United Kingdom
1 review
Reviewed 30 August 2016

Reception lady rude - Refused to give me extra towels saying you should have enough in your room. Did not believe me when told her 2 am regarding noise from people staying next door. After telling her second time , she eventually came to hear the noise and did something about it however asked me to move my vehicle then... More 

Helpful?
Thank rafatkadiri31
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Birmingham Castle Bromwich, responded to this review

Many thanks for submitting your review of our Birmingham Castle Bromwich Travelodge. We're so sorry to hear that a team member was inappropriate. We do not expect our staff to treat our guests this way and we sincerely apologise for your experience. We will be sure to pass your comments to the hotel team to ensure all staff are retrained... More 

Birmingham, United Kingdom
1 review
Reviewed 29 August 2016

The whole hotel was friendly and welcoming. The room and bathroom was clean and the staff were amazing. Would definitely recommend this hotel to my family and family. Definitely worth the money and is easy to get too !!.

Review collected in partnership with Travelodge

Helpful?
Thank 68gemmaj

14 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking

Additional Information about Travelodge Birmingham Castle Bromwich

Address: 118 Chester Road, Castle Bromwich B36 0AG, England (Formerly Innkeepers Lodge Castle Bromwich)
Region: United Kingdom > England > West Midlands > Castle Bromwich
Price Range: RM196 - RM600 (Based on Average Rates for a Standard Room)
Number of rooms: 31
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Also Known As:
Travelodge Birmingham Castle Bromwich Hotel Castle Bromwich
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge Birmingham Castle Bromwich staff and other travellers.
3 questions
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Questions? Get answers from Travelodge Birmingham Castle Bromwich staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If they offer room 116 dont accept it.”
 of 5 bubbles 804familiam, 5 Nov 2016 | Read review
“Ask for a room that overlooks the Bowling Green.”
 of 5 bubbles KeithAPUK, 26 Oct 2016 | Read review
“Ask for a room not near a door where late checking in customers will keep banging the doors.”
 of 5 bubbles rafatkadiri31, 29 Aug 2016 | Read review
“All rooms seem to be the same size.”
 of 5 bubbles Q2981LBjanetm, 13 Apr 2016 | Read review
“only ground floor and 1 st floor....NO LIFT....was offered help though with cases”
 of 5 bubbles JEANDALBY, 15 Mar 2016 | Read review
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