The Waterway Villa

The Waterway Villa

Main pool with the fun slide
Traveller (274)
Bamboo Villa
Room & Suite (37)
Pool & Beach (34)

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About

4.5
#1 of 5 villas in Bentong
4.5 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.9 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Romantic
Quaint
Languages Spoken
English, Malay
Property amenities
Free parking
Pool
Outdoor pool
Free breakfast
Restaurant
Breakfast buffet
Children Activities (Kid / Family Friendly)
Room features
Air conditioning
Room types
Non-smoking rooms
Family rooms
127Reviews1Q+A19Room tips
Traveller rating
  • 66
  • 46
  • 8
  • 5
  • 2
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Detailed Reviews
aishing wrote a review Jul 2020
Kuala Lumpur
+1
4.0 of 5 bubbles
We booked 3 glass villas (the entire block of the glass villa) and no regrets for doing so. At the front of my room, there's a bug space where we can hang out all night long. The disappointment was it rained so heavily that night and we could not enjoy that space. I can say they really do a good job with cleanliness. The room is so clean and the floors are like freshly mopped! I love that kinda feel.

I would recommend this place due to the offer they have now, but if to pay full price, I would not come. Having said that, the place is really beautiful and well kept. The villas are gorgeous and clean. I didnt see mosquitoes the entire trip but other bugs are a few. And to get to the villa, you will need to hop onto the back of the their truck. The kids loved it!

The swimming pool is very fun for kids especially the slide no doubt. No chance to try out other activities bcz we were all sleeping in due to the chilly night and morning. Very nice to sleep in!Pls also at least provide towels for the pool. For the price paid, I think that is the least you can do for guests.

The restaurant- I would suggest you guys get ppl to manned the area and scooped it for the guests instead of letting it lay out in the open. During tis covid season, you may want to take precaution. It was full house last night and heavy rain, but the food left to open in the cold, would have been so much better if we can have warm food. But again, we are in the middle of the jungle, so it would have been the best option we had. No complaints on the taste. Only the way it was handled. Having a full house on a weekend, you really need more staff.

All your staffs are very accommodating and friendly. I pity them bcz they are really short handed. I only see the 3-4 of them managing the entire resort, and they try their best in every task. I even had a gastric attack at 3am in the morning, I called them up to get me the maggi cup noodles and they brought it for me! I really would like to compliment them this - tis is what i call going out of the way! Kudos!

Go for the glass villa! No regrets! Take opportunity of the promo now.
Read more
Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Goik K wrote a review Aug 2020
Kuala Lumpur, Malaysia
4.0 of 5 bubbles
My first impression was beautiful landscape right in middle of tropical forest. Food was good but do not expect varies. The kedondong fresh juice was a star so is the nasi lemak with delicious sambal and crunchy fresh anchovies and peanuts. The room is excellent, good mattress to sleep until you are waken up by the energetic cockerels - so ask for room far away from these chickens. My only complaint is the pool - too much clorin- my son's eye a bit red the next day and murky water.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne G wrote a review Feb 2020
Malaysia
5.0 of 5 bubbles
Although a bit expensive, but worth the money. One of the best resorts we stayed. Just 1 hour drive from kl. Food was fairly good breakfast lunch and tea time was provided. The whole property was very well maintained and clean. The landscaping was very well keep. The pool was clean. Staff was also quite helpful but make sure you double check the price online and the room you are choosing as we had some confusion on the room we selected when we checked in. Other then that the place is great. If ypu need a peace of mind away from the rushing busy life. This place is a must
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ling wrote a review Aug 2020
3.0 of 5 bubbles
The property is well maintained. Very friendly staff.Just that they didnt follow SOP. From my observation; during check in, the reception didnt take details, temperature & declaration of health for all guests that stay in the resort. Housekeeping delivered and set up the extra bed without wearing a mask. As for the buffet, the guest didnt follow physical distancing.
Read more
Date of stay: August 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adeline Chong wrote a review Mar 2020
+1
5.0 of 5 bubbles
Very relax environment, well maintained and nice meals. The staff are attentive and we are so grateful that being granted an early check in at 12pm. Instagrammable places. We are also lucky to meet durian season so managed to grab some musang King. Will definitely recommend to others.
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Date of stay: March 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LumSean wrote a review Nov 2021
4.0 of 5 bubbles
This property is self-owned. Everything is well maintained and the gardening is wonderful. The rate is inclusive of all meals, which is perfect for big groups of people.

Wonderful stay at the Bali villa, everything is so clean. Great Jobs to the team and the staff at the lobby are very responsive and helpful. If you like kedondong juice, this is the best place for it. You got freshly squeeze and unlimited refill for it. The hike up to the hill villa are wonderful also.

The only down points are the slides are not opened at the pool. The motor are not working. And there are no fresh durians at this season.

Overall, everything is nice and definitely worth the price you paid for.

Remember to bring your mosquito repellent if you're going.
Read more
Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChrisMJoe wrote a review Oct 2021
Kuala Lumpur, Malaysia
5.0 of 5 bubbles
We were here after the rentas daerah allowed. We found this nice resort from Google. We stayed at the glass villa. Such a comfortable, clean and quiet place. Our villa surrounded by trees, plants and hilltop. Every morning we will walk down the hill to the lobby and only use the villa transport to go back up! The staffs here very helpful, kind and attentive. Just a call away they will be there to assist you.
Breakfast, tea time and dinner are provided. So, less thinking over there. The foods are awesome delicious although choices are limited. Breakfast- nasi lemak, noodles, cheesy wedges, cereals and milk, kedondong juice, coffee, milo, bread toast and egg counter. Dinner they have chinese cook dishes like chicken pepper, assam fish, vege, fruits, tofu and their awesome fried chicken! Really love their fresh juice and hot fried chicken!
They have activities like jungle trek, river tub and farm visit but since they just opened, these activities not available during our stay. The place is clean and they do need you to scan mysejahtera, sanitizer during the stay.
Just a bit upset that some visitors are not wearing mask during the stay.
We hope the management are strict on the mask wearing sop.
During check out, staffs are kind they gave us souvenir- fresh fruit to bring home.
Overall we are happy to stay here 3D2N.
Nextime will choose the hilltop villa.

Thanks !
Read more
Date of stay: October 2021Trip type: Travelled with family
Room Tip: Bring your sports shoe and mosquito repellent. Swim wear and extra towels.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ailina wrote a review Dec 2021
5.0 of 5 bubbles
Room Location and Activity are all perfect. Quiet place and very helpful staff. somehow, my advice, dont go on weekend where there is peak time. I arrive on Friday and its was a pleasant stay for 1 night but the next day which saturday. there come the crazeyness people. I am first time having experience Malaysian people like China people. the dinner buffee was damn chaos. those group of people who go there for teambuilding from *** B*** really have no manner. they take all the food especially the chicken wing like the never eat for weeks. Really crazy those people. and the noise!! wah really noisy!! i only manage to take 1 chicken wing and have to cut it to 2 and share with my husband. Even the pandemic time like this, the stay at the lobby from 6:30pm - 8:80pm which the whole dinner time. come on! other people also want to eat. leave the place once you finish with your food. and the most no manners things that they do. the come neat to my table, and having a party there with group of people around 10 - 12 people. there is no social distancing and it was way lesser than 1 meter!! Me & my husband have to take our food and drinks to move to other place to continue eating. we was there for less than 20minutes to be sure. I cant stand the noise and the attitude. I was there at 6:45pm but there is too many people so I go back to my room and come again at 7.30 which suppose to be less people but guess what!! the same people still there and berebut-rebut to get the chicken wings and the fish. bloody hell. you people come from the cave ah? not only that. they talk 100 meters away to each other. how to talk that far? yes! they scream talking.
Read more
Date of stay: December 2021
3.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: do some survey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FarAway459652 wrote a review Sept 2020
5.0 of 5 bubbles
Best staycation 2020. Cleanliness tip-top, staff super friendly, accommodation 5 stars, environment the best for those who love nature. The food is really nice, 'sedaplah' and enough. Anyhow the internet connection is a bit poor but still ok, if we want to connect to nature that is the way. We love WaterWay Villa and definitely will come again. Activities: Jungle tracking, swimming, higher peak tours, orchard visit during fruit season, fish feeding, photographing, and river visit. I would suggest that the SOP procedure needs to be more taking care of during check-in.
Read more
Date of stay: September 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Best view and best friendly environmental location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HuiXuan wrote a review Jul 2020
+1
4.0 of 5 bubbles
Waterway Villa stone suite was so comfy and nice, with 50%off this is definitely a bonus. The food served in variety, the staff prepared exactly 4 servings for each food (at least 6 type of food). Staff was so friendly and always ready for service. Enjoy swimming pool, archery, karaoke and jungle tracking. They emphasize on cleanliness and beautiful landscape. Excellent graduation trip with fond memories here. Most likely to recommend to friends and family to come here.
Read more
Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from NickydLoryena
122 contributions57 helpful votes
advisable to bring along repellant and eatery place can take about 15 mins to half and hours
heelm wrote a tip Aug 2022
Kuala Lumpur, Wilayah Persekutuan, Malaysia4 contributions1 helpful vote
3.0 of 5 bubbles
"Bali villa is a good option for family and walking distance to the lobby for meals and swimming pool."
Read full review
Ailina wrote a tip Dec 2021
1 contribution
5.0 of 5 bubbles
"do some survey"
Read full review
5_travel wrote a tip Nov 2021
5 contributions
5.0 of 5 bubbles
"Go for those hill top villas, definitely worth it."
Read full review
ChrisMJoe wrote a tip Oct 2021
Kuala Lumpur, Malaysia76 contributions75 helpful votes
5.0 of 5 bubbles
"Bring your sports shoe and mosquito repellent. Swim wear and extra towels."
Read full review
FarAway459652 wrote a tip Sept 2020
4 contributions
5.0 of 5 bubbles
"Best view and best friendly environmental location"
Read full review
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PRICE RANGE
RM 584 - RM 593 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPahangBentong
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WATERWAY VILLA: See 127 Reviews, Price Comparison and 326 Photos (Pahang)

Frequently Asked Questions about The Waterway Villa
Which popular attractions are close to The Waterway Villa?
Nearby attractions include Japanese Village at Colmar Tropicale (5.6 km) and Lentang Forest Recretional Park (3.5 km).
What are some of the property amenities at The Waterway Villa?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at The Waterway Villa?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at The Waterway Villa?
Yes, free parking is available to guests.
What are some restaurants close to The Waterway Villa?
Conveniently located restaurants include Tanah Aina Fareena Cafe & Restaurant, Restoran Kampung @ Kg Bukit Tinggi, and Leng Kee Hainam Kopitiam.
Are there opportunities to exercise at The Waterway Villa?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at The Waterway Villa?
The staff speaks multiple languages, including English and Malay.
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