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30/01/2018 31/01/2018
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    Crystal Bay Beach Resort

    205 Moo 4 | Haad Thongtakian, Maret, Ko Samui 84310, Thailand
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    30/01/2018 31/01/2018
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    Traveller (769)
    Room & Suite (168)
    Pool & Beach (115)
    • Excellent43%
    • Very good32%
    • Average14%
    • Poor5%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Poolside Bar
    Laundry Service
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    30 Jan31 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Free Cancellation
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    Write a ReviewReviews (556)
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    1 - 5 of 276 reviews

    Reviewed 4 days ago

    The pictures seem amazing but the resort itself is tiny. The pool is extremely small and the beach is dirty. The location is extremely far from nightlife. They put us in the room near the maintenance closet and it extremely noisy and the room smelled...More

    Thank Ilyas M
    Reviewed 2 weeks ago

    On paper, this hotel has all it takes to be amazing : overlooking a beautifull small beach, amazing sea view, stunning al fresco terrace...the postcard ! In reality, the rooms really need some serious updating. We stayed in front of the swimming pool which was...More

    1  Thank hugo1111palma
    Response from Tom_from_CB, Partner at Crystal Bay Beach ResortResponded 2 weeks ago

    Thank you for the great comments on our service, breakfast and staff. We definitely agree that some rooms need a makeover and we will continue our program of upgrades to improve the resort.

    Reviewed 2 weeks ago via mobile

    Have to say that this place did not meet our expectation at all. We stayed at the beach front delux and the room was full of ants and when we got to the room we found some underwear under the bed from the previous guests....More

    1  Thank Lars G
    Response from Tom_from_CB, Partner at Crystal Bay Beach ResortResponded 2 weeks ago

    I am very sorry you did not enjoy your experience with us. We will be talking with cleaning staff and restaurant staff to improve their service standards. We have a program of renovations and updates this year which we will be rolling out to improve...More

    Reviewed 3 weeks ago

    I wanted to stay in a hotel next to the beach and that is why we booked this hotel for two nights. The staff is very friendly and speak English very well (two employees are speaking Dutch as well). They are always happy to help...More

    1  Thank Denise A
    Response from Tom_from_CB, Partner at Crystal Bay Beach ResortResponded 2 weeks ago

    Thank you for your nice comments about our friendly staff, good food and wifi. I am sorry that you found our beds uncomfortable. I can only imagine you stayed in one of our economy rooms which have a more basic furniture. Our seaview rooms and...More

    Reviewed 30 November 2017

    I had a very disappointing experience trying to eat at your restaurant last night 11/29/2017. My wife has gluten allergy and I was trying to order a gluten free meal for my wife and the waitress who I believe is also your hostesswas very rude...More

    Thank Steve C
    Response from Tom_from_CB, Partner at Crystal Bay Beach ResortResponded 1 December 2017

    I am very sorry for the bad experience in our restaurant, we do not tolerate our staff being rude and this is unacceptable. I will look into what happened.

    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Pool
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$35 - US$140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Top resorts Hotel in Maret
    • #18 On the Beach Hotel in Maret
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 28
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Ctrip TA, Agoda, Expedia, Hotels.com, Travelocity, getaroom.com and TripOnline SA so you can book your Crystal Bay Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Thailand >
    • Surat Thani Province >
    • Ko Samui >
    • Maret
    • Also Known As
    • Crystal Bay Hotel Koh Samui ,
    • Crystal Bay Beach Resort Ko Samui/Maret
    Add Photo Photos
    Traveller (769)
    Room & Suite (168)
    Pool & Beach (115)
    Dining (41)
    Hotel & Grounds (470)
    Bathroom (27)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    22 October 2015|
    Response from Tom_from_CB | Property representative |
    Good question and yes you can use all facilities there should you wish.
    L G
    22 February 2015|
    Response from Tom_from_CB | Property representative |
    You will need to check on the website or with online travel agents for availability.
    Mahabub R
    8 February 2015|
    AnswerShow all 2 answers
    Response from Tom_from_CB | Property representative |
    Hi there are many pictures on our website of this room type. This room is great for a couple.
    Room Tips
    "a little privacy in the rooms right by the pool, unless you draw the curtains and loose the view..."
    Read review
    "take seaside view"
    Read review
    "Deluxe sea view D2 and D3 are good for seeing the sea view. not recommend the D1 and D4."
    Read review
    "do not stay here, and certainly not a road facing room if you have too."
    Read review
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