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Metropole Hotel Phuket

177 reviews
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Traveller (120)
Room & Suite (56)
Dining (15)
Overview
  • Excellent5%
  • Very good29%
  • Average22%
  • Poor20%
  • Terrible24%
20 Nov 2017
“Dated hotel”
14 Sep 2017
“Avoid!”
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (177)Write a Review
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11 - 15 of 119 reviews
Reviewed 7 January 2017 via mobile

China Eastern Airline put us up at this hotel for a night when our flight was canceled. It's very old and dingy and needs to be updated. The sheets and beds were clean but the bathroom was not up to par. The breakfast and lunch...More

Thank Kimberly M
Response from Rewatta, ผู้จัดการทั่วไป at Metropole Hotel PhuketResponded 10 January 2017

Dear Valued Guest, Thank you very much for your recent stay and your kind value feedback regarding our hotel. It's through valuable comments like you very own that we can continue to improve our hotel to match the demands of our discerning and loyal clientele....More

Reviewed 4 January 2017 via mobile

Well what can I say???? It was probably nice in the 70's 80's.. the hotel is in real bad state of repair especially on the 5th floor I think on the walk to the pool, the smell of damp and serious amounts of damage on...More

Thank DazDoof
Response from Rewatta, ผู้จัดการทั่วไป at Metropole Hotel PhuketResponded 10 January 2017

Dear Valued Guest, Thank you very much for taking time to provide your feedback regarding our hotel. It's through valuable comments like your very own that we can continue to improve our hotel to match the demands of our discerning and loyal clientele. We do...More

Reviewed 30 December 2016 via mobile

I imagine that 13years ago, when the photographs were taken (from which I imagine influences people's decision to stay here) that it was probably a nice place to stay, but unfortunately it is rapidly falling into disrepair and imagine it will never shine again. I'm...More

Thank Kyle F
Response from Rewatta, ผู้จัดการทั่วไป at Metropole Hotel PhuketResponded 10 January 2017

Dear Valued Guest, Thank you very much for your recent stay and your kind value feedback regarding our hotel. It's through valuable comments like you very own that we can continue to improve our hotel to match the demands of our discerning and loyal clientele....More

Reviewed 14 October 2016 via mobile

Look impressive, while booking I was impressed from the photos, but once I entered I was disappointed, this hotel is maybe oldest in Phuket city center, outdated, dirty, smelly, need renovation and maintainingMore

1  Thank aleksbt
Response from Rewatta, ผู้จัดการทั่วไป at Metropole Hotel PhuketResponded 10 January 2017

Dear Valued Guest, Thank you very much for your recent stay and your kind value feedback regarding our hotel. It's through valuable comments like you very own that we can continue to improve our hotel to match the demands of our discerning and loyal clientele....More

Reviewed 5 September 2016

Old and dirty, full of Chinese tour groups Bathroom was filthy, everywhere dirt, paint falling off the wall, door losing the wooden panels... carpet disgusting We changed rooms and were shown to a "good" room which was equally bad. So we left and went to...More

2  Thank CBKK
Response from Rewatta, General Manager at Metropole Hotel PhuketResponded 7 September 2016

Dear Valued Guest, Thank you very much for your recent stay and your kind value feedback regarding our hotel. It's through valuable comments like you very own that we can continue to improve our hotel to match the demands of our discerning and loyal clientele....More

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About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Meeting Rooms
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Business Centre with Internet Access
Concierge
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Outdoor pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$40 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$40 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (120)
Room & Suite (56)
Dining (15)
Pool & Beach (6)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
ptnhin
17 August 2015|
Answer
Response from Rewatta | Property representative |
Dear Sir, Would you mind to give me more details on your reservation which you have made? Please give me a full name, period of stay, room type, agent or confimation number, then I can sort it out shortly. I am sorry that I... More
0
Votes
Paul W
4 February 2015|
AnswerShow all 4 answers
Response from Rewatta | Property representative |
Dear All Value Guests, A warm greeting from the Metropole Hotel Phuket. We had been improved and made room renovation to new face. The noise from the pub near by was effected only the lower floor, they had controled. You... More
0
Votes
Room Tips
"Check the room before you get in, ask for change if there is anything broken"
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"Ask for the room a little bit far from the elevator, because some guest who just got off the elevator make..."
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"deluxe room is the best value"
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"really not worth if it's over 1,200 THB per night."
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