Alaya Tulum

Alaya Tulum

Carr. Tulum-Boca Paila Km. 8. 3 Zona Costera, Tulum Beach, Tulum 77760 Mexico
Traveller (1476)
Ocean View Suite
Room & Suite (274)
Alaya Tulum
Videos (3)
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About

5.0
#2 of 14 hotels in Tulum Beach
4.9 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.7 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Nestled amongst the jungle trees and steps away from the beach, Alaya is Tulum's most boho enchanting living hotel. With intimate social spaces, treehouse guest rooms, and a beautiful yoga shala, Alaya is perfect for those looking for a quiet oasis in the heart of Tulum's beach. Reconnect with nature to feel pleased emotional, psychological, and social well-being. Let your inner energy think, feel, and act according to our vibration. Guests can enjoy private beach access and wellness activities that promote inner peace. Restore your soul, find the balance and sleep peacefully in our rustic villas inspired by the raw natural beauty of Tulum and awaken to views of the crystal-blue ocean. Experience the sheer magic of Tulum and embark a journey at Alaya.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Yoga classes
Bar / lounge
Beach
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Secured parking
Wifi
Yoga room
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Snack bar
Special diet menus
Snorkelling
Car hire
Taxi service
Couples massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Umbrella
Private check-in / check-out
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Walk-in shower
Bath / shower
Room service
Safe
Seating area
Sofa
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Complimentary toiletries
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Quiet
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Price:Up to 40% off room rate when booking in advance!

Location

Carr. Tulum-Boca Paila Km. 8. 3 Zona Costera, Tulum Beach, Tulum 77760 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
Aerodromo de Playa Del Carmen
66.4 km
See all flights
Cozumel Airport
68.8 km
See all flights
1,009Review79Q+A100Room tips
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Detailed Reviews
Paul Torres wrote a review Mar 2023
35 contributions3 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
Alaya was one of the best hotels I ever stayed at. I stayed for six days with my girlfriend and we both fell in love with the place and did not want to leave. The entire place was super clean and well taken care of. It felt like a true wellness hotel where you can escape from the real world. More importantly, the staff was excellent. Sandra communicated with me well in advance of my trip and answered all my questions in a timely manner via email. Rodrigo and Rafal were also very friendly and helpful at the front desk. One of the most convenient aspects of staying here is that you can message the front desk with any questions or concerns via WhatsApp. It made the stay much more convenient and relaxing. The restaurant staff and service staff were also the best! Ismael, Fernando, Gabi, and Fredy were all so welcoming and friendly. They truly made you feel at home and comforted. My girlfriend and I are forever grateful for the hospitality at Alaya. I give this place a 10/10 in all categories. I HIGHLY recommend this place over any other place and I would 100% return! Again, this is not your typical hotel. It is a true wellness escape and it feels like you are in another world. Absolutely incredible experience!! It’s clean, quaint, relaxing, and close to everything you need and everything you want to do and/or see.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: Avoid taxis as much as possible because they are expensive. Make your trip more fun and rent an...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edberg Martínez, Director General at Alaya Tulum
Responded 28 Mar 2023
Hello dear Torres We greatly appreciate that you have chosen Alaya to relax and enjoy the peaceful paradise that Tulum hides. Thanks for giving us the opportunity to pamper you. We are super super happy to hear your words and the way you describe Alaya. At Alaya, our entire team works with passion and energy to provide the best service to our guests and we love to see that our guests recognize it on TripAdvisor. We will tell your congratulations to our team. We will be delighted to be with you very soon to haven magical moments, we will be waiting you at paradise to relax and pamper you as you deserve. With love ;) Alaya Family
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KittyKNYC wrote a review Feb 2020
New York City, New York13 contributions1 helpful vote
+1
5.0 of 5 bubbles
My friend and I decided to take a girl's trip to get out of NYC. We were pleasantly greeted upon arrival by staff who welcomed us with warm smiles and fresh juice. Enrique (the front desk/ concierge), was fantastic, kind, and very helpful giving us some great advice when we checked in. As he walked us to our villa, he gave us a mini tour of the resort complex. He showed us where their yoga studio was, and it is absolutely gorgeous. They hold different types of ceremonies as well as yoga classes throughout the week. Walking towards our suite, he showed us where the beach was, only steps away. My friend and I fell in love. The beach is set up with cushioned beds/ loungers, pillows, beach umbrellas, small tables, a mini bar to the left with food service as well, and a cute swing on the right. With the white sand between our toes and seeing that clear blue Caribbean sea just steps away, it was a dream come true. Entering into our double suite, the room was just so perfect and very clean. It had two closets with hangers, two sets of drawers, and a security lock box. The air conditioning unit is on a timer only to go on around 17:00-17:30, but they also had two ceiling fans that can be used during the daytime. The suite had an amazing shower room which is separate from the bathroom and a sink with a very large vanity mirror (perfect for two girls when getting ready) with organic local toiletries. They have a large ceramic water dispenser in which they fill when low with filtered water, so make sure you bring your reusable water bottles. They have a petite cafe that serves breakfast, lunch, and dinner with a menu consisting of Latin American dishes that were very fresh and delicious. They also have a happy hour special. You can rent bicycles in which they encourage to use instead of taking taxis. They are very eco-conscious in Tulum and it is absolutely wonderful. They have a recycling bin in the bathroom area and one near the beach as well. If you do decide to visit Tulum, you definitely must read up on how to be an eco-friendly tourist. Everyday at the resort was a magical experience. They offered turn down service, fresh water basins for our sandy feet before entering our suite, daily housekeeping, and security on site at all times. The staff was professional, friendly, and patient with such impeccable service. I will definitely be a returning guest. ♥
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Partial ocean view suite was simply amazing and close enough to hear the sea in the evenings.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alayatulum, Gerente at Alaya Tulum
Responded 7 Mar 2020
Hola! Wow, thank you so much for sharing such amazing and detailed review about your experience in our little hotel. It feels great to know that you appreciated our effort to be an eco-friendly hotel and our commitment to take care of the environment. It was a pleasure having you at Alaya, we will be waiting your next visit! Regards from paradise, Alaya Family
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Rebecca C wrote a review Feb 2020
Brooklyn, New York61 contributions106 helpful votes
4.0 of 5 bubbles
My husband and I spent six nights here. It's in a great location as there are tons of restaurants nearby. The Real Coconut was only a couple places down on the beach and had great food and drinks.

Our room was large, had a comfortable bed, and a refrigerator. The hotel provided drinking water each day, and we had a/c from 6pm to 10am. Overall it was a nice room, but our room faced the street and it was very loud at night. Some nights there was live music across the street, but even when there wasn't, it was very loud. So just be aware if you are staying in one of the rooms near the road, you might want ear plugs.

The beach was nice and oddly it was never even remotely crowded. We would show up around 9am and there wasn't a single person on the beach. No matter what time of day we were there, only about half the beach loungers would be occupied. The beach service starts at 10am and the breakfast food was pretty good and not too expensive. The 2 for 1 drinks during happy hour was nice. The service on the beach was pretty slow so even after you'd ask for your bill, it would be 20-30 minutes before you would get it and be able to leave. Also, after tipping on my credit card all week, one of the beach servers told me that he needed a cash tip because he would not get the credit card tips. I did bring cash to tip on our last day, but that was still disappointing to hear that the servers were not getting the tips.
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Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alayatulum, Gerente at Alaya Tulum
Responded 7 Mar 2020
Dear Rebecca, Thank you very much for taking the time of writing about your stay with us. We feel sorry to hear that your experience in the room was not so great due to the noise from the street; Tulum have been growing so fast the last years and we recognize the need to improve the windows system in our beautiful Garden Apartments and we are about to install a new noise insulator system which will help us to guarantee a relaxing stay to our guests. We apologize for the comment made by our waiter on the beach about tips. At Alaya Tulum we give a fair and honest treatment to our valuable staff, you can be sure that all the waiters receive payment of tips that our customers decide to charge to their credit card. We truly hope to have the opportunity of welcome you again in the future and serve you as you deserve. Kind regards, Alaya Family
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rt_og wrote a review Jan 2020
New York City, New York5 contributions5 helpful votes
5.0 of 5 bubbles
I had been following Alaya on Instagram for over a year. When it came time to come to Tulum, I had to try it. I was NOT disappointed. The property is absolutely beautiful, sporting all of the design aspects you'd expect of the trendy but classic Tulum. It's so picturesque that even people walking by on the beach stop to take a picture.

That beauty extends into the rooms. They are spacious, comfortable, very unique and environmentally friendly. Almost all rooms have a balcony, and several sliding doors to turn your room into one with the outdoors. They also have blackout curtains, good aircon, and a really nice bathroom.

I stayed in the oceanfront ground level suite and it was AMAZING. Nothing better than going to sleep and waking up looking right at the ocean. The room was so good that every time someone walked by they looked in interest. Truly stunning.

The staff was superb. Front desk was helpful, accommodating, and flexible. Security was present and active. The wait staff and beach club tenders were helpful, polite, funny, attentive, and had good recommendations.

The property was quiet but naturally quiet. The beachfront waves honestly muffle most sounds anyway. I'd recommend both for younger people and family. It was a good mix.

When I come back to Tulum, I'm going to Alaya.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: anything close to, or with a view of, the ocean!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from alayatulum, Gerente at Alaya Tulum
Responded 14 Mar 2020
Dear Rob, Thank you so much for taking the time to write such a nice review. We are glad to know that your first impression of the property through social media hold a promise to come visit. It’s true, once you have the chance to get inside you can appreciate its organic design according to the essence of Tulum. Every corner of Alaya was built with love and with a sincere compromise to guarantee a restorative experience for the people who sleep on its pillows. It is great to know that you will be back to our little hotel in your next trip to Tulum! Greetings from paradise, Alaya Family
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Dee wrote a review Sept 2020
Fort Lauderdale, Florida3 contributions5 helpful votes
5.0 of 5 bubbles
We stayed here for 3 days and enjoyed every single part of it. The beach was incredible. Water was warm and clear and the sand was so soft. You were able to order food and drinks while on the beach. We also took advantage of the daily morning yoga class. It was amazing! the yoga class is not extra but the yogis accept tips. The AC works from about 6PM to 10AM which is comfortable. The location of the hotel is close to everything. We enjoyed having dinner at different restaurants outside of alaya however the price of food and drinks is pretty expensive. We paid over $140 dollars for a meal for two people at a restaurant called casa banana. The food was excellent but a little more than we expected to pay. The food in the hotel was absolutely incredible and more reasonably priced. Tulum was absolutely incredible and only a few miles from the Mayan ruins. Incredible hotel meant for peaceful relaxation, will definitely come back!
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Date of stay: September 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alaya Tulum, Director General at Alaya Tulum
Responded 2 Jan 2021
Dear Dee, We are very happy to know that your experience at our beautiful hotelito was memorable. We are thrilled to hear that you enjoyed our yoga classes, food and peaceful vibe. Thank you for sharing your thoughts with the Trip Advisor cummunity. Hopefully we will see you again soon to keep pleasing you with our service. Warm regards, Alaya Family
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Sam wrote a review Jul 2020
3 contributions1 helpful vote
5.0 of 5 bubbles
I visited Tulum during Covid2020 and the first hotel I booked in left a lot to be desired. Luckily next door was the Alaya and I managed to book a 3 day stay with them, with the help of Carla. She was great, knowledgeable, considerate, patient, and also did an excellent job of maintaining safe and hygenic practices considering current events. It feels like you get what you pay for at this hotel. The rooms are well kept, cleaned and aesthetically pleasing. The staff went above and beyond my expectations and are probably the major contributors to why the stay was so great. Our beachside server Edwin was top notch, offered recommendations, and was personable and friendly. The masseuse, Frida, was also much more than I expected. I've had many professional massages in the past and she didn't disappoint, specifically with the deep tissue/sports massage. If you get a chance don't pass it up. TDLR: Our stay was great, the venue was immaculate, the staff was top notch. I would definitely stay again. Shout out to Carla(reception), Edwin(Beachside server) and Frida(Massage Therapist). Thank you guys for the making our stay memorable.
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Date of stay: June 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alaya Tulum, Director General at Alaya Tulum
Responded 14 Nov 2020
Dear Sam, We feel very grateful for such a great review, thank you very much for taking the time of sharing your experience. We are glad to know that our team helped you to have a memorable stay in our beautiful hotel. Receiving comments like yours pay off the hard work we all do every day. It would be lovely to welcome you in the near future. Carla, Edwin, Frida and entire staff will be ready to pamper you! Best regards from your home in paradise, Alaya Family
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OuOuBorneo wrote a review Sept 2020
Las Vegas, Nevada98 contributions14 helpful votes
+1
5.0 of 5 bubbles
We booked our villa for one week at Casa Ganesh. There was issue for the first night and was arranged to stay at their sister property at Alaya. The arrangement was communicated to us clearly before our trip.

We really enjoyed our stay at Alaya. There was a quick temperature check and hand sanitizing procedure before entering.

The friendly staff helped us to carry out luggage from our car to the room. The roads here are uneven (with sands, pot holes and gravels), there’s no need to bring the good luggage because you won’t be able to roll it.

We had a partial ocean view room with 2 queen beds, upstairs. Our room has a separate sitting area (room). So spacious!

No tv (we don’t need it) and note that no telephone in the order to call the front desk. So you need to physically walk to front desk if you need anything. The smoke alarm was beeping upon our arrival but the staff quickly fixed the problem by changing the battery.

We ended up watching sunrise in the room. We did keep our curtain closed most of the time because we could see other rooms across from ours.

Everything was clean. Hand sanitizer and surface disinfectant were provided courtesy of Alaya. I even found a small jar of mosquito repellent in the bathroom (you will need this here!!).

The design of the room is beautiful (with eco-friendly materials but not shabby). Water pressure in my room was good, with hot water.

There’s a small cafe on site and we enjoyed our lovely healthy breakfast next day at 11:30am.

In the afternoon, they set up lounge bed with umbrella on the beach for us. The water was 90F warm, clear and clean (seaweed season is over, yay!!) . The sand was soft.

The Beach Club could be improved a little. We wanted a food menu and it was not provided after asking twice. We did order our drinks and were delivered to our lounge bed on the beach. It’s not posh but the view was amazing.

Across the hotel, there’s a small “marketplace” with food stalls. Pharmacy is just near by. Very good location. I would stay here again for sure.
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alaya Tulum, Director General at Alaya Tulum
Responded 5 Jan 2021
Dear OuOuBorneo, Thank you for your detailed review about your experience at Alaya and Tulum. I'm glad to know that you liked our rooms and had a confortable stay. In order to provide a better service to our customers, now we have a WhatsApp number so our guests reach out our concierges and get any service during the day. This has been very helpful for our guests! We appreciate your comment about our beach club, be sure that we are working hard to improve our service and facilities. We hope to have the opportunity of welcome you again in the near future. Warmly, Alaya Family
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Brian W wrote a review Jun 2021
Dana Point, California7 contributions11 helpful votes
5.0 of 5 bubbles
My wife and I spent 7 days at Alaya and had a really lovely experience. This place is really small and has a very chill vibe. Not the place to go if you are looking for a party or to meet other young people. Honestly, there are plenty of places like that in Tulum, so Alaya felt like a welcome refuge from all the blaring dance music coming from bars and restaurants. It is centrally located in the strip where the bulk of the restaurants are, but slightly down from the louder and larger places.

Our room (3) was one of the ocean view units, but not the ones that are closest to the beach. In my opinion, it was a much better value to be 10-20 feet farther and we had a great view. We even had a freshly laid turtle next roped off right next to our room. Very cool!

The staff members are amazingly friendly and accomodating. Everyone who works there went out of their way to be warm and welcoming. They take great care of the facility and everything is clean and well kept. The rooms are nice and comfortable. The beach is well kept and there are plenty of chairs to enjoy.

The little restaurant on property actually serves really above average food and drink for breakfast, lunch and dinner. I particularly liked the shrimp tacos and lime soup. Both were great! All the mixed drinks were well above average and you could always order food and drinks from the attentive servers working the beach if you don't want to sit at the restaurant.

There was a LOT of seaweed on the beach, but we appreciated that there were daily efforts to keep it at bay as many others we saw on the strip made no such efforts and there was no way to even get to the water.

They are really attentive to small things that make a difference. Down to the flowers they put in the water left outside your room to rinse your feet of sand. Totally unnecessary but lovely.

We only had a few minor issues. They shut off the AC units in the rooms during the day. While this makes sense from an energy savings perspective, guests should still be able to turn it on manually. Also, there is a larger room next to our unit. It has multiple floors and kitchen etc. Almost the whole time we were there, there was a large party occupying the space. They played inappropriately loud music during the day and were otherwise very noisy. It really brought a level of stress that was not what we were looking for and not in-line with the vibe.

Lastly, I want to thank Rodrigo, one of the managers, for making our experience even better. He is a wonderful guy and very knowledgeable about the area and local restaurants etc.
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Date of stay: June 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: room 3 had a great view but cost a little less than the ones slightly closer to the beach.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Osiris Bringas, General Manager at Alaya Tulum
Responded 2 Aug 2021
Hello Brian, We are glad to know that you enjoyed your stay with us as much as we enjoy carrying out small details to our guests, thank you for mentioning that you noticed them! We are sorry for the minor issues you have experienced with neighbours, we try very hard to keep Alaya's vibe and provide tranquility to our guests. We will make sure that you don't have any issue turning on and off the AC in your room the next time you visit us! We truly hope to see you soon at Alaya. The entire staff is ready to welcome you again! Sincerely, Alaya Family
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Jennifer Y wrote a review Dec 2020
Los Angeles, California236 contributions18 helpful votes
5.0 of 5 bubbles
My family and I had the most amazing stay at Alaya Tulum. We stayed for several days so we switched out our room for a larger bed. Our first room on a second level had 2 full size beds and a view of the ocean with a patio to enjoy reading a book, sipping some wine, or just chilling with a book. The A/C runs only at night and turns off in the morning to save energy. The 2nd room we transferred to was on the bottom floor. It was more shaded and had more of a hut feeling. The room was also enjoyable, but the other towers kinda of shaded in the light.

There are no glass windows, only a screen, a shutter, roll down curtains, and sheer curtains. Considering there was no glass, the noise level was really kept to a minimum. It was just really peaceful.

The service is superb. The front desk was available on WhatsApp until 10pm so anything we needed was so easy to request.

There are no telephones and TVs in the room and I almost didn't realize that until a day later. But who needs it when the beach is only footsteps away.

I recommend you go out to look at the stars at night. There is no light pollution so you can see all the stars. It was beautiful.

We we visited and stayed at Alaya's sister hotel, Ahau Tulum, a few days later. In comparison there were many similarities, but we did enjoy the rooms at Alaya more.

Overall, my stay was heavenly and I definitely recommend Alaya.
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Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alaya Tulum, Director General at Alaya Tulum
Responded 1 Jan 2021
Dear Jenny, The whole Alaya team feel so happy to hear that you were pleased for our service. The best for us is knowing that our clients had a good experience staying with us. As you perceived it, we try so hard to keep our little hotel quiet and in peace so our guests can have a peaceful rest. Thank you very much for taking the time to write this wonderful review, we hope to have you and your family back soon! Warmly, Alaya Family
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Christina C wrote a review Oct 2021
2 contributions
5.0 of 5 bubbles
This hotel gave me better service than expected. I had originally booked to stay in casa ganesh but as it was under construction during the week of my stay I was moved to Alaya. I was beyond pleased with the entire experience! Since I booked this vacation for my honeymoon my husband and I were greeted by a bottle of champagne in our room, every morning you have a complimentary drink of coffee, tea or fresh juice with homemade cookies brought to your room. Everything is extremely clean, all the toiletries are all natural with essential oil infusions. The natural mosquito spray is a god send. The entire staff was extremely helpful, they respond immediately to any WhatsApp message sent. They helped me so much from planning a night under the full moon at nomade to renting bikes for a morning ride along the strip. The happy hour drinks are so delicious made with the freshest ingredients. The yoga sessions every morning were so much fun! The surrounding restaurants are all so good as well. Will book again! Loved my stay here, thank you to the entire Alaya staff who made my honeymoon stay everything I hoped it would be!
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Date of stay: September 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Very tranquil, the hotel doesn't play music
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Osiris Bringas, Director General at Alaya Tulum
Responded 24 Jun 2022
Hello dear Christina, It’s so good to hear that your stay at Alaya succeeded your expectations. Your words are the perfect indicator for us to know that we are doing things the right way to create experiences that will last a lifetime, and we’ll keep working to make sure that everyone that chooses to stay at Alaya is capable of enjoying the experience as much as you did. We hope to have the honor of seeing you soon again on our little piece of paradise. Warmly, Alaya Family
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Answer from Rodrigo Azcorra
Tulum, Mexico
Hi, it would be a pleasure to arrange transportation for you, could you please send us a Whatsapp to our front desk team to help you. +52 1 984 240 0955. From Alaya to Ahau is around 12 min walking by the beach. Have a wonderful day
Jodi G asked a question Apr 2021
Milledgeville, Georgia2 contributions
Are there any swimming pools on the property?
Answer from Carey S
Menomonee Falls, Wisconsin1 contribution
No swimming pools.
danagiac asked a question Feb 2021
Philadelphia, Pennsylvania1 contribution
Is there alcohol served here?
Answer from Carey S
Menomonee Falls, Wisconsin1 contribution
Yes, you can order drinks on the beach, or to your room.
Kristy R wrote a tip 2 May
Chino, California4 contributions
5.0 of 5 bubbles
"For dining not at resort-there are "food trucks" for lack of a better term-right across the street with amazing options and drinks"
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Haley H wrote a tip Apr 2024
8 contributions
4.0 of 5 bubbles
"You will need to requests taxis if you want to venture out of the area as most excursion transports won’t pick you up at the hotel."
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Irina K wrote a tip Apr 2024
9 contributions
5.0 of 5 bubbles
"The resort is perfect for young people from age 21 and up , specifically who loves yoga, fitness, jogging"
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gaucho1987 wrote a tip Dec 2023
New York City, New York26 contributions28 helpful votes
5.0 of 5 bubbles
"There is no pool except for a plunge pool for the private villa. There is a cenote at a nearby hotel where you can swim and snorkel."
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Ed K wrote a tip Dec 2023
1 contribution
5.0 of 5 bubbles
"Small boutique hotel nxt to many others, part of a group share gym access etc. A la carte breakfast no dining, restaurants in the area."
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PRICE RANGE
RM 947 - RM 1,701 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulumTulum Beach
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ALAYA TULUM (R̶M̶ ̶1̶,̶6̶6̶0̶) RM 1,404: UPDATED 2024 Hotel Reviews, Price Comparison and 1,715 Photos (Tulum Beach, Mexico) - Tripadvisor

Frequently Asked Questions about Alaya Tulum by Ahau Collection
Which popular attractions are close to Alaya Tulum by Ahau Collection?
Nearby attractions include Aluxiik Art Gallery Tulum (0.4 km) and Mulata Tulum (0.3 km).
What are some of the property amenities at Alaya Tulum by Ahau Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Alaya Tulum by Ahau Collection?
Top room amenities include air conditioning, blackout curtains, and a seating area.
What food & drink options are available at Alaya Tulum by Ahau Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Alaya Tulum by Ahau Collection?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Alaya Tulum by Ahau Collection?
Conveniently located restaurants include La Zebra Beach Restaurant and Bar, Lula's Kitchen, and Casa Maria.
Are there opportunities to exercise at Alaya Tulum by Ahau Collection?
Yes, guests have access to yoga classes during their stay.
Does Alaya Tulum by Ahau Collection have airport transportation?
Yes, Alaya Tulum by Ahau Collection offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Alaya Tulum by Ahau Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Alaya Tulum by Ahau Collection?
The staff speaks multiple languages, including English and Spanish.
Does Alaya Tulum by Ahau Collection have any great views?
Yes, guests often enjoy the ocean view available here.
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