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Premier Hotel Pinetown

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217 Reviews from our TripAdvisor Community

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Showing 214: English reviews
Pretoria
Reviewed 1 week ago

Thanks for the friendly service. Fast and efficient with good access to all mayor routes around the durban area. Room 223 could use curtains for the window. Overall a satisfactory stay over for business.

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Thank 868henryd
Johannesburg, South Africa
Reviewed 2 weeks ago

Neat and clean No iron in room, have to go to their ironing room. Abit of an inconvenience for a one night stay Easy check in and check out Not much parking available Secure location No hairdryer Friendly staff

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Thank odettep2017
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, I would like to thank you for taking the time and trouble to bring matters to our attention, as it is only by receiving such information from valued Guests, such as yourself, that we are better able to address and rectify any problems that we may have. I am delighted that you did in fact enjoy your stay...

Pretoria, South Africa
Reviewed 2 weeks ago

Had a wonderful one night stay at the hotel. Warm welcome by Ntsiki and Virginia at the reception who ensured that our check in was a happy one. The room was clean, thoghu we were put up in a room with three quarter beds due to the hotel being full already but we loved it.

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1Thank oupamj
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Thank you for your positive comments about your experience at the Premier Hotel Pinetown. We are delighted that you enjoyed your stay. Kind Regards, Ettalize Maclean

Johannesburg, South Africa
Reviewed 3 weeks ago

Thank you to the staff for a very pleasant stay. My family and I really enjoyed it. We were quite surprised at how big the room was. The staff were very helpful and friendly. Secure parking. Thank you

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Thank Vicki N
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Thank you for your positive comments about your experience at the Premier Hotel Pinetown. We are delighted that you enjoyed your stay. Kind Regards, Ettalize Maclean

Jhb
Reviewed 3 weeks ago

Hi, this was the most unpleasant stay , we. checked on 24th dec with our booking being questioned as they billed us incorrectly and was delayed. Next we get into the room asked for 2 more towels , pillows as it was for 2adults,2kids and nothing was provided. Tried using the phone which didnt work, everyday we encountered the bathroom...

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Thank J8988NZlees
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Survey and many thanks for your valuable comments, and please accept my deepest regrets for the challenges experienced. Please be assured that continuous training measures are in place to ensure that our service delivery is continuously enhanced. I look forward to welcoming you back to Premier Hotel Pinetown...

Reviewed 3 weeks ago

It is very conveniently located in Pinetown however it didn't meet my expectations. The rooms were average with a very noisy air-con and dated furnishings. My wife and I only stayed 1 night but would of expected more. Very limited TV offering as well.

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Thank Mark L
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Many thanks for your review, the content thereof duly noted and regretted. It is indeed most unfortunate that we failed to meet your expectations. I sincerely hope that we may have the opportunity to welcome you back so that you may appreciate first hand that your comments are taken in a very serious light. Kind Regards, Ettalize Maclean.

Durban, South Africa
Reviewed 3 weeks ago

The stay and services was good. Staff was very friendly and helpfull, many thanks, keep up good service. However, it would have been excellent should the rooms have bar-fridge to keep few drinks cold during the day or night.

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Thank 332slindileg
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Thank you for your positive comments about your experience at the Premier Hotel Pinetown. Your views and opinions are immensely valued, and most appreciated. We are delighted that you enjoyed your stay and look forward to welcoming you back. Kind Regards, Ettalize Maclean

Johannesburg, South Africa
Reviewed 4 weeks ago

We had two people in our party who required disabled access.The hotel is not at all compliant in this regard as there are few wheelchair ramps and absolutely no lifts. The airconditioner in room 110 was ineffective and all in all this hotel was a disappointment and I will not consider staying at any Premier Hotel anywhere in the country...

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Thank 264deborahv
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Please accept my deepest regrets for the challenge experienced. Clearly I would not like to lose your business, and to this end, I will do all possible to restore your faith in our product and service delivery. I would appreciate it if you would afford me the opportunity to oversee all aspects of your stay when travelling next...

Johannesburg, South Africa
Reviewed 7 December 2016

The Premier hotel was an unexpected find - it is a very good chain hotel in a rather industrial area of Pinetown. Definitely up to the standard I was expecting and security felt good in an industrial location. Pinetown is not a location where one would expect such a good hotel as there isn't much nearby in terms of vacation...

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Helpful?
Thank Kevin S
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Survey. I am delighted that you did in fact enjoy your stay at the Premier Hotel Pinetown and that you found our room offerings and service levels satisfactory. We look forward to your next visit. Kind Regards, Ettalize Maclean

Ladysmithy
Reviewed 5 December 2016

the service was excellent, starting from the reception area. the rooms were neat I was well taken care of and I enjoyed my stay. it was much closer to my place of business everything was convenient for me. I will definitely recommend it to others

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Thank 441nh
Ettalize, General Manager at Premier Hotel Pinetown, responded to this review

Dear Guest, We thank you for the fantastic review. We're thrilled to find that you enjoyed your stay with us and that Premier Hotel Pinetown will be your preferred hotel when visiting Durban in future. It's great that you enjoyed excellent service from our staff and found our room offerings on standard. Kind Regards, Ettalize Maclean

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Premier Hotel Pinetown is central to the Kloof and Westville areas and enjoys easy access to all major routes, including the ever popular Midlands Meander. Pinetown, with its rich history, is becoming a popular destination for business and leisure guests alike and features prominently during the world renowned Comrades Marathon. With easy access to the highways, a mere 18km from the Durban central business district and 40 minutes from King Shaka International Airport, Premier Hotel Pinetown is the perfect choice for your next stay in KwaZulu-Natal. The climate in KwaZulu Natal is all year round tourist friendly. Sea temperatures are also relatively stable, averaging 21 degrees all year, providing possibilities for a diversity of aquatic activities in any season, including diving, fishing, swimming, boating and surfing. Pinetown is ideally situated close to all the major tourist attractions and KwaZulu-Natal cities, but not near busy city streets and traffic, making it ideal for both business and leisure travellers.Premier Hotel Pinetown offers a choice of 100 rooms ranging from double, twin to family rooms and the finest conference facilities in the Pinetown area, with 7 conference venues seating up to 150 delegates and a boardroom seating up to 30 delegates. Guests at Premier Hotel Pinetown are treated to delicious cuisine in the Saratoga Restaurant with its warm ambience & friendly staff. ... more   less 

Additional Information about Premier Hotel Pinetown

Address: 65 Kings Road, Pinetown 3610, South Africa
Region: South Africa > KwaZulu-Natal > Pinetown
Price Range: RM232 - RM344 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Hotel Pinetown 3*
Number of rooms: 100
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Premier Hotel Pinetown staff and other travellers.
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Questions? Get answers from Premier Hotel Pinetown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the lowest level closest to the stairway as there are no lifts and you will have to carry your luggage up the stairs without assistance.”
 of 5 bubbles MarietteVzyl, 21 Jan 2015 | Read review
“Contact with the Manager, she will help you for sure.”
 of 5 bubbles diegov946, 10 Dec 2014 | Read review
“Family rooms off the inner courtyard”
 of 5 bubbles E9630NJsusans, 24 Apr 2014 | Read review
“rooms on the south side are quieter”
 of 5 bubbles mpulem, 14 May 2012 | Read review
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