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Splendid Inn Pinetown

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231 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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JHB
Reviewed 1 week ago

Clean hotel, best breakfast , there is choice. The same with dinner, excellent. Have bar fridges in rooms please? The bar guys do not always have ice cubes. One of the best hotels in mzantsi. Keep it up and do more.

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Thank raletsabocliffordc
Mtubatuba, South Africa
Reviewed 2 weeks ago

Great stay, very clean, neat and big rooms. Enjoyed the meals provided there was a great variety and staff were really really friendly and helpful. I'll be sure to be back! Please keep up the amazing standards.

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Thank 739estherb
Ettalize M, General Manager at Splendid Inn Pinetown, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. Your time and effort is appreciated, and will assist us in improving and maintaining the high levels of service and products you have come to expect from us! We look forward to welcoming you back soon. Warm regards, Ettalize Maclean General Manager

Cape Town Central, South Africa
Reviewed 2 weeks ago

Good, excellent service and friendly staff. All in all no problems, the food is excellent and there were no serious issues. The only thing I would suggest is that room service be more accommodative as I had a request but was told that they only operate from 7 am

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Thank D4634JBalexandert
Ettalize M, General Manager at Splendid Inn Pinetown, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. Your time and effort is appreciated, and will assist us in improving and maintaining the high levels of service and products you have come to expect from us! We look forward to welcoming you back soon. Warm regards, Ettalize Maclean General Manager

Selby, United Kingdom
Reviewed 3 weeks ago

we stayed here after almost a week tyravelling around, it was an ideal hotel for us as it was 20 min from the main airport, only stayed one night and it was fine for our needs. Cant tell you much more than that

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Thank kathleenf112
Ettalize M, Front Office Manager at Splendid Inn Pinetown, responded to this review

Dear Guest, Thank you for taking the time to complete the survey and for this affirmation that we are indeed meeting the high expectations of our most valued guests. We look forward to hosting you again. Kind Regards Ettalize Maclean

Durban, South Africa
Reviewed 3 weeks ago

So I thought I would share my rather disappointing stay at the hotel in pinetown. The room was clean however that was just on the surface.. this place lacks professional service and the ability to maintain the standards they advertise. The air-con barely worked and was positioned in a complete different direction to where one would require it...it was across...

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Thank 807kd
Ettalize M, General Manager at Splendid Inn Pinetown, responded to this review

Dear Guest, Thank you for taking the time to complete our survey, your views and opinions are immensely valued and most appreciated. Disappointingly, I note that you had an unpleasant experience, and this is indeed most unfortunate and deeply regretted. Please accept my deepest regrets and sincerest apology for the inconvenience, frustration and annoyance caused. The acid test of any...

Johannesburg, South Africa
Reviewed 3 weeks ago

Checked in an was put in a room with a saturated stintch. Air-corn wasn't working properly. To top it all the staff had this attitude as if I'm staying there for free. I will set my foot in that hotel!

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Thank Auspicious N
Ettalize M, General Manager at Splendid Inn Pinetown, responded to this review

Dear Guest, Many thanks for your review, the content thereof duly noted and regretted. It is indeed most unfortunate that we failed to meet your expectations. Please be assured that the necessary corrective training measures will be taken with those concerned, and I sincerely hope that we may have the opportunity to welcome you back so that you may appreciate...

Johannesburg, South Africa
Reviewed 4 weeks ago

While the room was spacious, it was not prepared for four guests as I booked. The room was prepared for two guests, two sets of towels, two mugs at the coffee station. When I called reception for help with extra towels, I was told that housekeeping have left and everything is locked. When I arrived, my key card didn't work,...

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Thank 225michaeldavida
Ettalize M, General Manager at Splendid Inn Pinetown, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Survey and many thanks for your valuable comments, and please accept my deepest regrets for the challenges experienced. Please be assured that continuous training measures are in place to ensure that our service delivery is continuously enhanced. I look forward to welcoming you back to Premier Hotel Pinetown...

Cape Town, South Africa
Reviewed 4 weeks ago

My overall experience, however short, was nothing short of perfect. The only part of my stay I didn't like was the noise factor on Sunday morning, other than that everything else was perfect. Thanks for the awesome stay :)

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Thank C4376GUandrel
Ettalize M, General Manager at Splendid Inn Pinetown, responded to this review

Dear Guest, Thank you for your positive comments about your experience at the Premier Hotel Pinetown. We are delighted that you enjoyed your stay and look forward to your next visit. Kind Regards Ettalize Maclean

Pretoria, South Africa
Reviewed 4 weeks ago

The property is situated in a great area. However my room really needed some TLC. The carpet was smelly, the tv would only play select channels, the chair was had two of its wheels removed, so one couldn't really sit on it. The hairdryer in the room was also faulty. Really needs some TLC>

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Thank duduzilem2017
Ettalize M, General Manager at Splendid Inn Pinetown, responded to this review

Dear Guest, I would like to thank you for taking the time and trouble to bring matters to our attention, as it is only by receiving such information from valued Guests, such as yourself, that we are better able to address and rectify any problems that we may have. Please accept my deepest regrets for the challenges you experienced in...

Cape Town, South Africa
Reviewed 6 February 2017

Its in the details: Worn out carpeting, all the stairs (no lift), I could not charge my cell phone in my room as the plug is worn out, and doesn't hold the charger in place (room 308). The air conditioner worked very well, but was very noisy.

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1Thank 738kristinae
Ettalize M, General Manager at Splendid Inn Pinetown, responded to this review

Dear Guest, I would like to thank you for taking the time and trouble to bring matters to our attention, as it is only by receiving such information from valued Guests, such as yourself, that we are better able to address and rectify any problems that we may have Once again thank you, for taking the time to give us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Premier Hotel Pinetown is central to the Kloof and Westville areas and enjoys easy access to all major routes, including the ever popular Midlands Meander. Pinetown, with its rich history, is becoming a popular destination for business and leisure guests alike and features prominently during the world renowned Comrades Marathon. With easy access to the highways, a mere 18km from the Durban central business district and 40 minutes from King Shaka International Airport, Premier Hotel Pinetown is the perfect choice for your next stay in KwaZulu-Natal. The climate in KwaZulu Natal is all year round tourist friendly. Sea temperatures are also relatively stable, averaging 21 degrees all year, providing possibilities for a diversity of aquatic activities in any season, including diving, fishing, swimming, boating and surfing. Pinetown is ideally situated close to all the major tourist attractions and KwaZulu-Natal cities, but not near busy city streets and traffic, making it ideal for both business and leisure travellers.Premier Hotel Pinetown offers a choice of 100 rooms ranging from double, twin to family rooms and the finest conference facilities in the Pinetown area, with 7 conference venues seating up to 150 delegates and a boardroom seating up to 30 delegates. Guests at Premier Hotel Pinetown are treated to delicious cuisine in the Saratoga Restaurant with its warm ambience & friendly staff. ... more   less 

Additional Information about Splendid Inn Pinetown

Address: 65 Kings Road, Pinetown 3600, South Africa (Formerly Premier Hotel Pinetown)
Region: South Africa > KwaZulu-Natal > Pinetown
Price Range: RM274 - RM415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Splendid Inn Pinetown 3*
Number of rooms: 100
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Splendid Inn Pinetown staff and other travellers.
8 questions
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Fayetteville, Arkansas
3 months ago
Fayetteville, Arkansas
3 months ago
Fayetteville, Arkansas
3 months ago

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Questions? Get answers from Splendid Inn Pinetown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the lowest level closest to the stairway as there are no lifts and you will have to carry your luggage up the stairs without assistance.”
 of 5 bubbles MarietteVzyl, 21 Jan 2015 | Read review
“Contact with the Manager, she will help you for sure.”
 of 5 bubbles diegov946, 10 Dec 2014 | Read review
“Family rooms off the inner courtyard”
 of 5 bubbles E9630NJsusans, 24 Apr 2014 | Read review
“rooms on the south side are quieter”
 of 5 bubbles mpulem, 14 May 2012 | Read review
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