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Magic La Massana

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Magic La Massana
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289 Reviews from our TripAdvisor Community

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Showing 26: English reviews
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Northampton
Reviewed 2 weeks ago

Excellent place to stay, the food here is of a wide variety and great quality. Rooms are clean and a decent size, they are cleaned daily. The hotel caters well for children, couples and groups. The only issue was the Wifi was so poor it was unusable. Ski lift is 5 minutes walk max. Large cages for your ski stuff,...

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Helpful?
Thank aujlab
josé a, Manager at Magic La Massana, responded to this review

Dear Aujlab, Thank you for the nice comments about our hotel. We are happy to hear that you enjoyed your stay here and we hope to see you soon back. Kind regards, Jose Abadía Manager Màgic Massana

Ennis, Ireland
Reviewed 23 March 2017

I have always said if you go to a foreign hotel and its full of your own nationality or other tourists well then its a tourist hotel and expect what you get ! On the other hand if you go there and its full of its own nationality.... then there is hope that you have found a jewel in the...

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Helpful?
Thank Michael M
josé a, Manager at Magic La Massana, responded to this review

Dear Mr Michael, Thank you for participating in our Online Questionnaire. Your opinion is very important for us to improve our services. We look forward to welcoming you on future occasions. Best regards Jose Abadía Manager Màgic Massana

Reviewed 1 March 2017

I have not been here yet but I already look forward to book my next winter holidays in this hotel. The reason is the fact that my brother with his family was resting there a week ago and I wanted to send a gift to my 3-year old nephew. Though I planned everything in advance the parcel was not delivered...

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Helpful?
Thank Diana P
josé a, Manager at Magic La Massana, responded to this review

Dear Diana, Thank you very much for your feedback regarding your nephew's presents. We hope you visit us very soon and welcome you in person. Best regards, Jose Abadía Director Màgic Massana

Kent
Reviewed 21 February 2017

We booked here for a week at half term and though we were booked in with our friends but it turned out my friend had booked the sister hotel Magic Ski which is across the road! (beware of this easily to make mix up!) Even though both hotels were almost full the receptionists (Dina at Magic ski and Maria at...

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Helpful?
Thank guyvp3003
josé a, Manager at Magic La Massana, responded to this review

Dear Helen, We want to say you a huge thank you for your review. We are really glad you enjoyed your stay in Màgic Massana and Màgic Ski hotels and was a pleasure to meet you and your family. Do not hesitate to contact us for your next visit and be sure we will do our best to make your...

County Galway, Ireland
Reviewed 26 July 2016

I stayed in this hotel for a skiing/snowboarding holiday in Feb 2016. Andorra is a long way from any of the airports (not the hotels fault) but after that long bus journey we arrived and the rooms were not ready.. this was a bit of a disappointment however not a big deal.. we left our luggage in the hotel and...

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1Thank Martin N
Reviewed 9 March 2016 via mobile

Great hotel, nice and tasty food in restaurant. Evening we can take a rest in Magic Bar.. great one!! Little spa.. with jacuzzi mini swimming pool and sauna it's okay. But the best is the location for ski.. 3 minutes to ski lift :)

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Thank Jakub F
Reviewed 6 January 2016

The beds and pillows were comfortable and the room was warm after a day's skiing. The couple of minor issues that we encountered were rapidly dealt with by reception and maintenance staff. The lady on reception was always helpful and informative. The staff in the dining room worked hard particularly at the gala dinner on New Year's Eve. The food...

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Thank Kathryn H
South Pacific
Reviewed 3 January 2016 via mobile

We have spent 7 days at the hotel for ski holiday and couldn't be happier with the service and friendliness of the staff. We were fortunate to spend the New Year's Eve and be part of a very cool party they have put together with excellent food and service. Dani and Fatima from the restaurant go above and beyond to...

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Thank Filomena G
Bordeaux, France
Reviewed 30 December 2015 via mobile

Incompetent staff and a rude Head receptionist . My wife and I went to the hotel to meet some friends who were staying there on our recommendation. We went to the bar to wait for them , we wanted a drink but the barman was absent for 5 minutes , on returning my wife tried to order a drink but...

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Thank Peter M
Dublin, Ireland
Reviewed 11 February 2015

Just back from a week in Magic la Massana and cant really fault the hotel in any way. Very solid 4 star. Great comfortable big rooms, really lovely food (both for breakfast and for dinner). Very good value for money. Super location as it is only steps away from the lift and also minutes away on a bus from the...

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2Thank ezisty

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service

Additional Information about Magic La Massana

Address: 7 Avinguda El Traves, La Massana AD400, Andorra
Region: Andorra > La Massana Parish > La Massana
Price Range: RM277 - RM717 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Magic La Massana 4*
Number of rooms: 108
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Also Known As:
Magic La Massana Hotel La Massana
Magic Hotel La Massana
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Questions & Answers

Here's what travellers have asked, with answers from Magic La Massana staff and other travellers.
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Questions? Get answers from Magic La Massana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would recommend, the ONLY point that lets them down is the poor wifi which us unusable”
aujlab, 10 Apr 2017 | Read review
“Try get a room above floor 2 as it will be quieter at night.”
398michaelm398, 22 Mar 2017 | Read review
“All about the same. Front are road facing but double glazed so noise not a problem”
guyvp3003, 21 Feb 2017 | Read review
“Lower floors for ease of access to reception/lockers/restaurant.”
martinn592, 26 Jul 2016 | Read review
“if you are booking this hotel, ask them to be put on the upper floors and on the back side of the building.”
107vincentm, 22 Apr 2014 | Read review
5 of 5