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Secrets Silversands Riviera Cancun

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9,604 Reviews from our TripAdvisor Community

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Showing 8,823: English reviews
Edmonton, Canada
Reviewed yesterday NEW

The food was AWESOME! The service was excellent! At the Bar-Daniel made some amazing drinks and it was super fun to sit at the outside bar. Mayra (from the entertainment group) was amazing!!!! she kept us busy dancing, laughing, learning Spanish, water spin classes, pool volleyball, beach volleyball....she really made our vacation extra special!!!!! She is an asset to the...

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Thank _lkjjunk
Boston, Massachusetts
Reviewed yesterday NEW

I visited for a long overdue R&R over Christmas 2016. This was my first time visiting a large all-inclusive resort. While I learned this type of vacation isn't necessarily my cup of tea, I still had a good holiday. LIKED: - The huge, nice room and the large jacuzzi! Incense sticks were a nice touch. - Super comfy bed -...

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Thank joolseyc09
Toronto, Canada
Reviewed yesterday NEW

My husband and I stayed at Secret Silversands four our honeymoon. It was highly recommended by our travel agent. From the moment we entered the hotel we were treated with the utmost hospitality. In fact, we were made to feel as if we were king and queen! We had booked an oceanfront room with a swimout pool. To our surprise...

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1Thank lizzykay2017
Green Bay
Reviewed yesterday NEW

This was the 2nd Secrets Resort we have stayed at & the service and friendliness of the staff was amazing both times. The rooms were always well taken care of. Room service was fabulous and always hot. Entertainment was top notch. We will definitely be booking another vacation through Unlimited Vacation Club

Review collected in partnership with this hotel
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Thank danielgU4474CL
St Louis
Reviewed yesterday NEW

Secrets Silversands was a very pleasant and relaxing experience. The staff could not have been more friendly or helpful. Any requests were handled immediately and professionally. The food was excellent with a wide variety of choices. The beach and swimming pools were very nice. The complex size was perfect: big enough to have all the amenities one would like yet...

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Thank F7667WQmartinw
Kalamazoo, Michigan
Reviewed yesterday NEW

Everything about this resort was wonderful. The staff were excellent, although I do have to single out Joanne, one of the concierge staff. There was a major problem with a day trip that we had booked (not through the hotel, but online) and Joanne was wonderful in assisting us with getting it sorted out. The food was exceptional in each...

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Thank bexleygirl-111
SW Michigan
Reviewed yesterday NEW

10 days 9 nights over Christmas 2016 After a short ride from the airport, we were welcomed with a wet washcloth to freshen up and a glass of champagne. Check in was quick for our Partial Ocean View room which, we were told, was ready and waiting for us. First we had to go through a disappointing short presentation to...

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Thank arbieSWMichigan
Cherry Hill, New Jersey
Reviewed yesterday NEW

This resort is amazing. The help is spectacular along with the rooms. We had a Jr, Suite Ocean Front, Preferred Club. I would like to tell management they have a great team there. Abraham at the Oceana was super, hustled all the time, Jose at the Word Café was on top of his game, Omar at the preferred club and...

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Thank brando613
Reviewed 2 days ago NEW

My wife and I spent a very pleasant week at this resort over Christmas. Our check-in was quick and efficient, with only a polite and low key pitch for the Secrets vacation club which we expected, this being our third stay at a Secrets resort. The food ranged from good to excellent. We found the French restaurant Bordeaux to be...

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1Thank Rick F
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Rick F, Thank you for choosing Secrets Silversands Rviera Cancun as your destination for the past holidays. For us it was a pleasure to serve you. We are glad to read that you liked the food from our french restaurant Bordeaux and the warm service from our staff members. We will be happy to share your kind comments with...

Reviewed 2 days ago NEW

This was our first Adult only vacation, the resort was beautiful and the staff were excellent. Food was amazing, the creme brule was delicious at the french restaurant. Loved the non reservations restaurants, the top shelf alcohol was great, just have to ask for it. Room service was great and the secret door is a wonderful touch. Rooms was spacious...

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Helpful?
1Thank Vincent H
Luis M, Social Media Coordinator at Secrets Silversands Riviera Cancun, responded to this review

Dear Vincent H, Thank you for staying at Secrets Silversands Riviera Cancun, for us it was a pleasure to host you. We are glad to read that you liked our resort concept for adults-only and that you also liked the food from our resturants. Hope to host you again really soon. Kind regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Silversands Riviera Cancun is a chic, ultra modern all-suite adult-only unlimited-luxury resort featuring 433 suites, over 43,000 sq ft of pool areas and expansive manicured gardens, exceptional dining options, several bars ranging from elegant to swim-up. World class spa, a fitness center and two Jacuzzis ensure that guests are pampered and indulged. We are nestled on the coast of the Yucatan Peninsula, 15 miles south of Cancun and only twenty minutes from the Cancun International Airport. ... more   less 

Additional Information about Secrets Silversands Riviera Cancun

Address: Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,523 - RM4,867 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Silversands Riviera Cancun 4.5*
Number of rooms: 441
Reservation Options:
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Also Known As:
Secrets Silversands Riviera Cancun Hotel Puerto Morelos
Secrets Silversands Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#1 Romantic Hotel in Puerto Morelos
#1 Family Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#3 Spa Hotel in Puerto Morelos
#3 On the Beach Hotel in Puerto Morelos
#3 Luxury Hotel in Puerto Morelos
#3 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Silversands Riviera Cancun staff and other travellers.
1,090 questions
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5 months ago

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Questions? Get answers from Secrets Silversands Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suspect that ocean side rooms may be noisier than the others, but as we had a poolside room, which was very quiet, I could not be sure”
 of 5 bubbles bexleygirl-111, 16 Jan 2017 | Read review
“Every room in the 4th building”
 of 5 bubbles gaanpele, 15 Jan 2017 | Read review
“For the best view, get the rooftop jacuzzi!”
 of 5 bubbles 805katrinak, 14 Jan 2017 | Read review
“If you choose an ocean view room, ask to see it first. We were told we had an ocean view and it was more a partial ocean partial pool.”
 of 5 bubbles guyersj, 14 Jan 2017 | Read review
“Would book ocean-view swim-up room”
 of 5 bubbles H716IIangelam, 13 Jan 2017 | Read review
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