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Secrets Silversands Riviera Cancun

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Traveller (11665)
Pool & Beach (2604)
Room & Suite (2199)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“ratatouille”(392 reviews)
“veranda bar”(355 reviews)
“el patio”(615 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
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Reviews (11,836)
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10,842 results
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2,265
633
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108
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7,634
2,265
633
202
108
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All reviewsratatouilleveranda barel patiopreferred clubmain poolanna bananaentertainment staffjuan josesilver sandsworld caferoom servicebarracuda barseaside grillour honeymooninfinity poolother resortsocean front
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2,561 - 2,565 of 10,842 reviews
Reviewed 11 September 2016

My wife and I travelled to this resort for our honeymoon back in October of 2014. This was our first time out of the country so we didn't really know what to expect. As soon as we arrived at the resort, we were greeted by...More

3  Thank GregBrownjr
Reviewed 11 September 2016 via mobile

We checked in and got greeted right on spot with champagne and it was parfait. This is different than other resorts but the staff is worth every second: so beautiful so fun so rememberable. Edith Frederick in concierge was so helpful with leaving the resort...More

1  Thank Briana S
Reviewed 11 September 2016 via mobile

Hotel; Stayed 24th August - 8th September Booked through Kenwood travel and as a wedding party was sorted out with private transfers. Greeted at the resort with cold towels and glass of champagne along with a speedy check in! Resort is beautiful! Rooms are huge...More

3  Thank Rhianne R
Reviewed 11 September 2016

Traveling to different resorts is a lot of fun, but sometimes the staff may not be the most friendly. So far, the most special has been the staff in the Preferred Club at the Silversands. They are a caring & ready staff who will do...More

1  Thank travelonwings2016
Reviewed 11 September 2016 via mobile

This was our 5th time at secrets Silversands and it was just as wonderful as the first time. As we arrive we are greeted by our best friend Willians who has become part of our family as all of the rest of the employees there....More

2  Thank Tammy H
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$235 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$235 - US$476 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (11665)
Pool & Beach (2604)
Room & Suite (2199)
Dining (1295)
Family and Play Areas (58)
Amenities (36)
Business Centre & Event Rooms (33)
Questions & Answers
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sam1172
22 June 2018|
Answer
Response from Juneygogs | Reviewed this property |
Pool beds are rattan furniture with thick cushions, very comfortable. My first visit so not sure about any further improvements but honestly cannot fault this hotel, we thoroughly enjoyed our stay.
1
Vote
Jessica S
20 June 2018|
AnswerShow all 3 answers
Response from TJBS1995 | Reviewed this property |
Everyone has access to the spa, you just have to make an appointment.
0
Votes
nax911
19 June 2018|
AnswerShow all 3 answers
Response from DowntownMinneapolis |
There was a gal that was part of the SilverSands Fan-Pages on Facebook that set it up recently. We were there in March and she messaged us to take pictures of the area they would be at. There are two fan-pages for SSS on... More
1
Vote
Room Tips
"Ground floor rooms so you can get table service from your balcony."
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"Stay away from "Building 5" because it is too close to the gigantic commercial air conditioning..."
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"Sea view rooms are nice"
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"Swim up ocean view is well worth it."
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