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    Secrets Silversands Riviera Cancun

    Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580, Mexico
    011 52 81 5350 0472
    Hotel website
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    Lowest prices for your stay
    05/11/201706/11/2017
    1 room, 2 adults, 0 children12
     76 people are viewing this hotel
    US$525
    US$449
    SAVE US$76
    US$525
    US$449
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    Overview
    • Excellent73%
    • Very good20%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “ratatouille” (352 reviews)
    “veranda bar” (332 reviews)
    “main pool” (1,176 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Now Sapphire Riviera Cancun
    7,393 reviews
    #6 of 26 hotels in Puerto Morelos
     
    Dreams Riviera Cancun Resort & Spa
    6,304 reviews
    #12 of 26 hotels in Puerto Morelos
     
    Club Paraiso Maya
    9 reviews
    #22 of 26 hotels in Puerto Morelos
     
    Excellence Riviera Cancun
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    Rooms
    5 Nov6 Nov
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (10,827)
    There are newer reviews for Secrets Silversands Riviera Cancun
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    2,691 - 2,695 of 9,929 reviews

    Reviewed 2 February 2016

    My husband and I went to silversands Jan 24-29 we were suppose to be there for a week but they overbooked themselves and asked us to move to another hotel for our last few days. When we checked in we were greeted with a very...More

    Thank Cindi M
    Response from Luis M, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 27 January 2017

    Dear Cindi M, We want to thank you for choosing Secrets Silversands Riviera Cancun as your destination for this vacation you had to Cancun. For us it was a real pleasure to serve you. Thank you for taking the time to share an overview of...More

    Reviewed 1 February 2016

    Here is my quick overview of this hotel from someone who has traveled to Mexico 5 + times... Nice, older hotel, friendly, but with limitations........ 1. Beware of VP Services who may encourage you to visit neighboring Secrets Maroma hotel for lunch and receive bonus...More

    6  Thank idco
    Response from Martín J, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 19 February 2016

    Dear idco, We appreciate the time invested in your kindly review. It is in our intentions improve every day with the most important tool as it is ou guests' comments. Feel confident that every single point mentioned in this review is being addressed and all...More

    Reviewed 1 February 2016

    Traveled with a group of twelve to Secrets Silversands. We upgraded to an ocean front room/preferred club. Had a fantastic view and the rooms are roomy and comfortable. We found the many restaurants to be outstanding. As a group of 12 we had to split...More

    1  Thank JOYCE W
    Response from Luis M, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 27 January 2017

    Dear JOYCE W, Thank you for staying at our resort during this vacations. For us it was a pleasure to host you in our resort. We sincerely apologize for the response time to your review. Please be certain that we’ve taken your comments really serious....More

    Reviewed 1 February 2016 via mobile

    Cannot say anything bad about this resort. The weather wasn't so great and we still had a blast. The food was delicious, room was beautiful and accommodations incredible. Thank you to the staff and entertainment team ( Sairy, Xavi, Juan, Covy, Anna, Fillipe) for a...More

    Thank klo710
    Response from Luis M, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 3 February 2017

    Dear klo710, Thank you for choosing Secrets Silversands Riviera Cancun as your hosts for this Vacations. For us it was a pleasure to serve you during your stay. We offer an apology for the delay in our response. We usually don’t let this amount of...More

    Reviewed 1 February 2016

    Outstanding Vacation. Itzul at the front desk was very outstanding. There was some leak from the airconditiong in the room. They took care of it. Food and drinks were good. Hats off to the staff. They make you feel like you are a STAR.More

    Review collected in partnership with this hotel
    Thank Mathew S
    Response from Luis M, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 3 February 2017

    Dear Mathew S, Thank you for staying at Secrets Silversands Riviera Cancun during this vacations. For us it was a pleasure to host you in our resort. We sincerely apologize for the response time to your review. Please be certain that we’ve taken your comments...More

    Now Sapphire Riviera Cancun
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    Excellence Riviera Cancun
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$258 - US$622 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Puerto Morelos
    • #1 Romantic Hotel in Puerto Morelos
    • #3 Luxury Hotel in Puerto Morelos
    • #3 Spa Hotel in Puerto Morelos
    • #3 Top resorts Hotel in Puerto Morelos
    • #3 On the Beach Hotel in Puerto Morelos
    • #5 Green Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 441
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, Hotwire, Cheap Tickets, TripOnline SA, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Secrets Silversands Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Secrets Silversands Riviera Cancun Hotel Puerto Morelos ,
    • Secrets Silversands Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
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    Traveller (10655)
    Pool & Beach (2399)
    Room & Suite (1901)
    Dining (1186)
    Hotel & Grounds (5603)
    Bathroom (156)
    Family and Play Areas (55)
    Business Centre & Event Rooms (33)
    Nearby
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    2.38 km away
     
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    4.63 km away
     
    Now Sapphire Riviera Cancun
    7,393 reviews
    1.93 km away
     
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    Ask a question
    Questions & Answers
    Joanna P
    22 October 2017|
    AnswerShow all 2 answers
    Response from brownmonkey | Reviewed this property |
    There is a liquor store right next to the pharmacy on the square however I know it was limited on selection. If you go to Chedraul it is a store on the highway on the left where the main entrance to Puerto Morelos they have... More
    1
    Vote
    NovaScotiaTracy
    20 October 2017|
    AnswerShow all 2 answers
    Response from Anita B | Reviewed this property |
    We stayed in a swim up Preferred Club room by the Preferred Club. Very quite and close to the restaurants. The pool was quite and peaceful but the staf will keep the drinks coming if you want them. Fantastic time and view of... More
    0
    Votes
    calsonic26
    19 October 2017|
    AnswerShow all 7 answers
    Response from Taina27 | Reviewed this property |
    Well, I did have them take money from a forgotten opened safe, yet I don't think they would take the laptop. Nevertheless, if you really love it, hide it.
    0
    Votes
    Room Tips
    "Anywhere away from the neighbouring hotels generator -some have pools ground floor suits stunning grounds..."
    Read review
    "beautiful, comfortable and very clean - loved the rooms"
    Read review
    "Swim up rooms"
    Read review
    "We had a room behind the spa and it was lovely and queit."
    Read review
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