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Secrets Silversands Riviera Cancun

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Traveller (11667)
Pool & Beach (2605)
Room & Suite (2200)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“ratatouille”(392 reviews)
“veranda bar”(355 reviews)
“el patio”(615 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Secrets Silversands Riviera Cancun
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Reviews (11,842)
There are newer reviews for Secrets Silversands Riviera Cancun
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10,847 results
Traveller rating
7,637
2,267
633
202
108
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7,637
2,267
633
202
108
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All reviewsratatouilleveranda barel patiopreferred clubmain poolanna bananaentertainment staffjuan josesilver sandsworld caferoom servicebarracuda barseaside grillour honeymooninfinity poolother resortsocean front
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2,721 - 2,725 of 10,847 reviews
Reviewed 2 August 2016

Certainly a FUN and beautiful place. It was very loud, very late. not our style. The beach is beautiful, but very rocky with lots of coral to cut your feet. Lots of seaweed too. The gentlemen worked very hard to mitigate it but the water...More

Review collected in partnership with this hotel
4  Thank Neal S
Response from Martin J, Social Media Coordinator. at Secrets Silversands Riviera CancunResponded 6 August 2016

Dear Neal S, We regret to know that we have not fulfilled your expectations during your visit. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas, it is our hope that you will not let such...More

Reviewed 2 August 2016 via mobile

I couldn't imagine the stay being any better. A++++ on all!!!! So much fun!! The ocean was a bit rocky but other than that it was amazing!!! And water shoes fixes that tiny problem. Great staff, great food, beautiful view with a magnificent room. Daily...More

Thank Karen N
Reviewed 2 August 2016

My husband and I spent our Honeymoon at Secrets Silversands 5 years ago and were amazed. We just returned from our anniversary trip and once again were blown away by all aspects of this resort --the rooms, the food, the amenities, and the service is...More

6  Thank Brooke C
Reviewed 2 August 2016 via mobile

For our first time to Mexico, and for our honeymoon, this resort was an absolute dream!  We cannot wait to go back to this luxury resort !  It is definitely worth the price!  This is a long review, but worth the read! Check-in and Room:...More

7  Thank Lucia D
Reviewed 2 August 2016

Hubby and I stayed at this resort July 16th through the 22nd. We decided on this hotel after reading the great reviews, and we enjoyed the last Secrets we visited in the Dominican Republic. When we first came through the door, we were greeted with...More

5  Thank Shawn D
Response from Martin J, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 3 August 2016

Dear Shawn D, Thank you very much for your feedback, it is very positive for us to read your kindly comments as they help us to improve. We regret to read about your room has not the view desired, it i very important to mention...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$234 - US$477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$234 - US$477 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Puerto Morelos
#1 Romantic Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (11667)
Pool & Beach (2605)
Room & Suite (2200)
Dining (1295)
Family and Play Areas (58)
Amenities (36)
Business Centre & Event Rooms (33)
Questions & Answers
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sam1172
22 June 2018|
Answer
Response from Juneygogs | Reviewed this property |
Pool beds are rattan furniture with thick cushions, very comfortable. My first visit so not sure about any further improvements but honestly cannot fault this hotel, we thoroughly enjoyed our stay.
1
Vote
Jessica S
20 June 2018|
AnswerShow all 3 answers
Response from TJBS1995 | Reviewed this property |
Everyone has access to the spa, you just have to make an appointment.
0
Votes
Room Tips
"You for sure want to do the upgrade here to prevent overlooking an old building"
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"Ground floor rooms so you can get table service from your balcony."
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"Building 3"
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"Stay away from "Building 5" because it is too close to the gigantic commercial air conditioning..."
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