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Secrets Silversands Riviera Cancun

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Traveller (11538)
Pool & Beach (2588)
Room & Suite (2189)
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Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“ratatouille”(379 reviews)
“veranda bar”(349 reviews)
“main pool”(1,264 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (11,623)
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Traveller rating
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7,520
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614
199
107
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2,821 - 2,825 of 10,650 reviews
Reviewed 26 May 2016 via mobile

I woke up this morning in my delightfully comfortable king sized bed looking out onto the crystal clear Caribbean ocean and decided it was time to take a break from relaxing to let you all know about the out of this world experience we are...More

1  Thank AnnieLittle1604
Response from Martín J, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 10 June 2016

Dear AnnieLittle1604, In name of Secrets Silversands Riviera Cancun,we would like to thank you for leaving such a kind note following your recent stay with us. It was great having you in our beautiful resort for your honeymoon and we are delighted that you had...More

Reviewed 26 May 2016

We escaped to Secrets Silversands a few months before our wedding as a Honeymoon after wouldn't work with our schedules. Secrets Silversands or SSS was just amazing! The room was modern, clean, beautiful! We did an oceanview junior suite and our view was just amazing....More

2  Thank Angela P
Response from Martin J, Social media coordinator at Secrets Silversands Riviera CancunResponded 20 July 2016

Dear Angela P, First of all, thank you for taking the time to leave your review and observations after your recent stay with us at our resort. We are so pleased to read that you’ve enjoyed all the details we try to offer to our...More

Reviewed 25 May 2016

beautiful facility. Food and drinks were delicious. The staff was courteous and attentive. Well worth the $$$. Lots of fun games in the pool and on the beach. Free "adult" channels were an added hidden bonus. wifey likes.More

2  Thank nollafbor
Response from Martin J, Social Media Coordinator at Secrets Silversands Riviera CancunResponded 14 June 2016

Dear nollafbor, Many thanks for taking the time to share your kind words following your recent visit to Secrets Silversands Riviera Cancun. It was lovely having you in our beautiful resort; we are delighted to read that you enjoyed our Food & Beverage services and...More

A TripAdvisor Member
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Reviewed 25 May 2016 via mobile

Such a wonderful hidden jewel. Found this place on bookit.com for an incredible price. Once you enter the gates, you're in awe at how beautiful it is. Immediately greeted with a smile and welcomed with a glass of champagne. Elizabeth who was our room coordinator...More

1  Thank A TripAdvisor Member
Response from Martin J, Social media coordinator at Secrets Silversands Riviera CancunResponded 20 July 2016

Dear guest, It is a pleasure to read through such a nice overview of your visit to Secrets Silversands Riviera Cancun. We sincerely appreciate the time invested on writing this review about your vacation among us. Be confident that Elizabeth, Jose, Monica and Edith Frederick...More

Reviewed 25 May 2016 via mobile

It was an amazing stay. I went with my best friend for holidays. Mostly the resort is for couples but we had a great time any ways. One of my favorite place was the main pool with warm water or the bar with the most...More

Thank Catalina C
Response from Martin J, Social media coordinator at Secrets Silversands Riviera CancunResponded 20 July 2016

Dear Catalina C, We cannot tell you how it feels to read such comments like this one when we can read that we are achieving what we are working for every day. Thank you for taking the time to write this review on TripAdvisor about...More

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Most Booked Properties in Puerto Morelos, Mexico
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$271 - US$509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$271 - US$509 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Puerto Morelos
#1 Business Hotel in Puerto Morelos
#5 Green Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (11538)
Pool & Beach (2588)
Room & Suite (2189)
Dining (1283)
Family and Play Areas (58)
Amenities (36)
Business Centre & Event Rooms (33)
Questions & Answers
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stephanie b
24 April 2018|
AnswerShow all 3 answers
Response from chrisz64 | Reviewed this property |
They played the Final Four basketball game.
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harriet s
24 April 2018|
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Response from Steven501964 | Reviewed this property |
We have stayed at both resorts and the beach at Maroma is definitely better than the beach at Silversands. If you are a beach person, then Maroma is the resort for you. If you are a pool person, Silversands is much... More
0
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becks30
23 April 2018|
AnswerShow all 3 answers
Response from cookie08152016 | Reviewed this property |
Hi, we were there last October and we never saw any signs saying this. We were traveling as a couple but we were around lots of groups of people and they never indicated that they were experiencing any such problem. The... More
0
Votes
Room Tips
"pay a bit more for the upgrade and ask for a view"
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"Ocean view"
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"The rooms were beautiful! I love how they provided incense. They made sure we had everything we needed, and..."
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"A small struggle with a few very small ants in the room that took a few efforts to control. Otherwise the..."
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