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Ocean Coral & Turquesa

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Ocean Coral & Turquesa
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10,893 Reviews from our TripAdvisor Community

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Showing 8,309: English reviews
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Sarnia, Canada
Reviewed yesterday NEWvia mobile

We had a great time, all the staff were great and very friendly. Food was awesome. Best waiter was Ricardo, took care of us with extra care. Best entertainer was Israel, loved the beach volleyball and his sense of humour. Foam party in bar pool was cool. This was our sixth different resort vacation to Mexico, we will definitely return...

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Helpful?
Thank Aldo519
Gibsons, British Columbia, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 9 February 2017

Ocean Coral has an abundance of excellent facilities for all ages. Numerous pools depending on your needs (party, family or in between). Great restaurant choices and two buffets. The entertainment was great. The rooms were clean and the staff were very friendly. One of the better All-inclusive's we've stayed at for food.The location is spectacular. 1/2 hour in either direction...

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Helpful?
19Thank Selina W
About Hotel's Favourite Review
Kenya G, Manager at Ocean Coral & Turquesa, responded to this review

Dear Selina W, It was an honor to have you as our guests at Ocean Coral & Turquesa during your recent vacations. With reward we read that your experience was satisfactory and that you enjoyed our facilities and services along with the performance of our staff. Thank you for choosing our resort and for taking the time to share your...

London, United Kingdom
Reviewed yesterday NEW

Food, drink and people were great. Entertainment was second to none. No line ups for dinner. Theme parties in the pools were great. As for Cancun Adventures, false advertisement from them. Not the hotels fault but the boat trip was less then enjoyable. Left on an island for 3 hours with nothing to do. Promised it was an old fishing...

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Helpful?
1Thank Paul30207
Saint Paul, Minnesota
Reviewed 2 days ago NEW

Great food, Great pools, Great Staff. We opted for the "Privilege" section of the resort and must say I think it's well worth it. You get top shelf liquor and a pool with restaurant bar and fine dining. Not to say that you can't get these things without the "Privilege" but you'll be standing in lines and that's just not...

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Helpful?
2Thank Indiana H. P
Canada
Reviewed 2 days ago NEWvia mobile

I have no real major complaints about this resort we had a good time amenities were decent rooms were clean. My 3.5 star rating is based on the fact that we have visited many other resorts in the area and this one falls slightly short in a few areas. Other resorts I've stayed at in the area that beat this...

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Helpful?
1Thank nicko953
Kenya G, Manager at Ocean Coral & Turquesa, responded to this review

Dear nicko953, It was a pleasure to host you we truly lament if your overall experience was overshadowed by the mentioned situations.we extend our most sincere apologies if we were not able to improve your experience and that our privilege services were not on the height of your expectations Thank you for choosing our resort and for sharing your feedback...

Camp Hill, Pennsylvania
Reviewed 2 days ago NEW

I am an H10 premium member and have stayed at this resort numerous times over the years. The employees at the hotel are the best, I look forward to seeing them every year. As a member I have emailed the H10 board.sales e-mail address several times over the years with questions and have never received a reply. I offer this...

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Helpful?
1Thank lcdgt350
Kenya G, Manager at Ocean Coral & Turquesa, responded to this review

Dear lcdgt350,thank you for publishing your comments here on tripadvisor we appreciate your kind comments about our resort and staff we hope to host you soon,regarding the comment on the h10 sales please receive from us an apology if they have not contacted you please let me enlighten that the timesharing department is an independent operation from us but with...

North Bellmore, New York, United States
Reviewed 2 days ago NEW

Just returned from a 6 day stay. Overall resort was very nice. Had dinner at Blue Moon , which was excellent. Italian was good but not my favorite and Japanese was also very good. Buffets were very good, although I didn't eat dinner there. 3 nice pools with some activities everyday. The beach was beautiful a little seaweed but they...

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Helpful?
2Thank Linda D
Calgary Canada
Reviewed 2 days ago NEW

We arrived there on the 10th of March, we were met by Gabriel a very friendly and helpful young man, he also saw us off on the 19th. The resort was exactly the size we wanted, we were assisted with getting a room we wanted after a little glitch. The food was great, at the buffet and A La Cartes,...

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Helpful?
1Thank STRETCH007
Kenya G, Manager at Ocean Coral & Turquesa, responded to this review

Dear, STRETCH007, Thank you for choosing Ocean Coral & Turquesa as the host for your vacations. It is a great pleasure to know that you've had a nice vacation experience while enjoying our beautiful facilities, delicious dining options and also the good service provided by our staff Thank you very much for taking the time to share your comments on...

Reviewed 3 days ago NEW

Stayed at Ocean Coral from Mar 2nd to 5th for a mini-vacation. Enjoyed the pools and swim-up bar. Great food. A number of different restaurants. Didn't have time to tray them all so we'll have to go back to drink and dine some more

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Helpful?
Thank Ted K
Kenya G, Manager at Ocean Coral & Turquesa, responded to this review

Dear Ted K, Thank you for choosing Ocean Coral & Turquesa as the host for your vacations. It is really rewarding knowing that you had a great experience while staying with us and enjoyed our facilities and services. We appreciate that you have taken the time to share your comments on this site and we are truly looking forward to...

Glasgow, United Kingdom
Reviewed 3 days ago NEW

We stayed here for two weeks from 1st August 2016. Better late than never with the review. Positives-The location was great. Hotel on the beach with own private section. Not far from all that Cancun has to offer. Clean. Great rooms. The food selection and variety of restaurants is excellent. Several large pools. Service throughout hotel complex excellent. Mini bar...

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Helpful?
1Thank eddiekelly
Kenya G, Manager at Ocean Coral & Turquesa, responded to this review

Dear eddiekelly, Thank you for choosing Ocean Coral & Turquesa as the host for your vacations. We would like to apologize if there were little inconveniences that you may have encountered during your vacation it is rare for use to know about the situation you mention of the pool as we have never had a case like this happening on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. This dazzling all-inclusive resort is located on prime beachfront property in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communites. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation. Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, a self-indulging spa vacation, even a business retreat, we have it all, in one all-inclusive package. ... more   less 

Additional Information about Ocean Coral & Turquesa

Address: S.S. 12, Mza 15, Lote 1-5 | 103 Predio María Irene, Puerto Morelos 77511, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM766 - RM1,969 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Coral & Turquesa 4*
Number of rooms: 591
Reservation Options:
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Also Known As:
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral And Turquesa
Ocean Coral & Turquesa Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#4 Family Hotel in Puerto Morelos
#8 Business Hotel in Puerto Morelos
#9 Romantic Hotel in Puerto Morelos
#12 On the Beach Hotel in Puerto Morelos
#12 Spa Hotel in Puerto Morelos
#13 Luxury Hotel in Puerto Morelos
#13 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Coral & Turquesa staff and other travellers.
1,801 questions
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Questions? Get answers from Ocean Coral & Turquesa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for upgrade. First they tried to get us to pay for it, then they just gave it to us.”
 of 5 bubbles Paul30207, 23 Mar 2017 | Read review
“Depending on your budget can go from ordinary rooms to privileged suites.”
 of 5 bubbles tedk649, 21 Mar 2017 | Read review
“All rooms good”
 of 5 bubbles eddiekelly, 21 Mar 2017 | Read review
“Building 5 was quiet”
 of 5 bubbles darrylo448, 20 Mar 2017 | Read review
“Bring small bills for tipping. Its not expected but appreciated.”
 of 5 bubbles greeneyez1, 20 Mar 2017 | Read review
5 of 5