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Ocean Coral & Turquesa

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10,387 Reviews from our TripAdvisor Community

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Showing 7,914: English reviews
Chicago, Illinois
Reviewed yesterday NEW

We originally booked a deluxe junior suite ocean view room. This is our 8th trip to Mexico usually staying at an Iberostar hotel which we love. Decided to try this one for something different and based on reviews, looked nice. Hotel is nice, if you like more of an Americanized feel. We were asked upon arrival if we would like...

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Helpful?
Thank Cinb65
Denver, Colorado
Reviewed yesterday NEW

We recently spent a week at Ocean Coral & Turquesa and had a great time. When I arrived back in the US, I received a Facebook message from Joaquin, our butler. He had found a small black box of my jewelry that I had left on top of the safe. I was SO APPRECIATE that Joaquin found that box and...

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1Thank glowbugg
Ste-Julie
Reviewed 2 days ago NEW

My wife and I had an excellent week ! I usually book at the RIU but this was a last minute booking the day before leaving and I was really impressed by the staff (always very polite) cleanliness of our room (and site) and especially the quality of food in all the “a la carte” restaurants. I cannot find anything...

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Helpful?
1Thank gchampag
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear gchampag, It has been an honor to host you again at Ocean Coral & Turquesa and thank you very much for sharing your kind comments about your stay with us. It is good to learn that we were able to provide you with an excellent vacation experience, and that you enjoyed our all inclusive offer Thank you for your...

Hazleton, Pennsylvania
Reviewed 2 days ago NEW

We recently visited the Ocean Coral and Turquesa in November, 2016.We were welcomed as soon as we walked into the beautiful lobby, and our check in was so easy. We got there before our room was ready, so we went straight to the gorgeous beach, and when returned to the front desk at the time we were directed we were...

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Helpful?
1Thank 823happycamper
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear 823happycamper, Thank you very much for having chosen Ocean Coral & Turquesa as the host for your holidays and for sharing your excellent experience with us. It is a great pleasure knowing that you had a good time at our resort and were satisfied with our facilities and offer, as well as the great service provided by our team...

Ottawa, Canada
Reviewed 2 days ago NEW

We just returned from two weeks at the Ocean Coral Turquesa (OCT). We booked with Expedia.CA and couldn't have asked for better service. This was our second visit to the OCT and our 6th visit to an H10 resort. The resort is somewhat isolated and is therefore best suited to a "fly and flop". A walk on the beach to...

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Helpful?
2Thank robert G
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear robert G, First of all, please allow us to thank you for choosing Ocean Coral & Turquesa for your past vacation. We are truly happy to read that you had a wonderful time in our installations. It is rewarding to read that you enjoyed the offer provided by our resort and our staff in mention please be sure we...

Pittsburgh, Pennsylvania
Reviewed 3 days ago NEW

This was our 4th all inclusive vacation and by far the very best. First, to be clear, we are not high maintenance vacationers. We just want a safe, clean resort with good food and friendly, helpful staff and it was all that and more. Food is, of course, so much of a personal preference but in our opinion, the food...

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Helpful?
3Thank LoriAnne8868
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear lorilorilang, Thank you for having chosen our resort to host your past vacations. At Ocean Coral & Turquesa we have the commitment to provide our guests with quality service beyond their expectations and it is really pleasant for us to know that we have achieved our purpose. Thank you for taking the time to post this review, We hope...

Regina, Canada
Reviewed 3 days ago NEW

First visit to this resort and would definitely go back! The layout of resort was awesome with all the food options in one area. Really nice beach and more than enough pool options for kids and adults. Servers were amazing all over the resort, especially Gabriella at the pool and Ricardo at the breakfast/lunch restaurants. Diego was an entertainer, lots...

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3Thank nicolepushka
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear nicolepushka, We want to thank you for having chosen Ocean Coral & Turquesa as the host for your past vacations. It really pleases us to read that our resort met your expectations and that you had a great experience since our main interest is to assure our guests' satisfaction and provide them with the best possible vacation experience. Thank...

Lansing, Michigan
Reviewed 3 days ago NEWvia mobile

The fitness & dance instructors were a lot of fun. They did a great job, especially Diego. He taught our water aerobics and salsa. Super fun, friendly, and funny. Went out of his way to patiently teach us and made our dance party fun!!!

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1Thank ewcorey
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear ewcorey, It was an honor to have you as our guest at Ocean Coral & Turquesa during your recent vacations. With reward we read that your experience was satisfactory and that you appreciated the friendliness and good performance of diego from our Entertainment team. We want to thank you for your preference and for taking the time to share...

Munich, Germany
Reviewed 4 days ago NEW

Another amazing vacation in Mexico. 1a Hotel! Nothing to complain about! TOP Service, beach, hotel, room & food!!! There is only a little thing to mention that we had WiFi problems the whole week - but since we were on vacation and didn't have to be available 24/7 we survived :-)

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Helpful?
1Thank Katie19021980
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear Katie19021980, It was a pleasure to host you at Ocean Coral & Turquesa during your recent vacations. We are pleased to know that you had a great overall experience while enjoying our facilities and delicious dining options and all incluisve offers. We highly appreciate your feedback about the wifi service; rest assured that it will be shared with our...

Reviewed 4 days ago NEW

Regarding this hotel.... its a very mixed bag!!!! Having just finished two very enjoyable weeks here our experience generally has been very good and would report that the infrastructure of the hotel is most definitely 5 star, immaculately maintained, spotless room with a good wi-fi connection available at most times, combine this with excellent facilities and you are well on...

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Helpful?
1Thank PODnPOOK
OceanCustomerService, Manager at Ocean Coral & Turquesa, responded to this review

Dear PODnPOOK, Thank you for chosing Ocean Coral & Turquesa as the host for your recent vacations. we started reading good and nice comments about our resort and we apreciate you sharing that with us its great to know that you saw all the good details regarding the infrastructure which day by day we do our best to maintain the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the heart of the Mexican Caribbean, this enchanting all-inclusive resort offers an array of activities to engage your senses. This dazzling all-inclusive resort is located on prime beachfront property in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communites. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation. Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, a self-indulging spa vacation, even a business retreat, we have it all, in one all-inclusive package. ... more   less 

Additional Information about Ocean Coral & Turquesa

Address: S.S. 12, Mza 15, Lote 1-5 | 103 Predio María Irene, Puerto Morelos 77511, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM819 - RM2,291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Coral & Turquesa 4*
Number of rooms: 591
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Travelocity, Odigeo, Hotels.com and Jetsetter so you can book your Ocean Coral & Turquesa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral And Turquesa
Ocean Coral & Turquesa Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#4 Family Hotel in Puerto Morelos
#8 Business Hotel in Puerto Morelos
#9 Romantic Hotel in Puerto Morelos
#12 On the Beach Hotel in Puerto Morelos
#12 Spa Hotel in Puerto Morelos
#13 Luxury Hotel in Puerto Morelos
#13 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Coral & Turquesa staff and other travellers.
1,604 questions
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Questions? Get answers from Ocean Coral & Turquesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Was in room #17112 facing the kids pool which was great and quiet at night.”
 of 5 bubbles gchampag, 5 Dec 2016 | Read review
“We had a room in the number 5 buildingthat faced east which offered us a great deal of privacy and a pretty view of the landscaping.”
 of 5 bubbles 823happycamper, 5 Dec 2016 | Read review
“Building 8 was steps away from the pool and ocean-great location!”
 of 5 bubbles nicolepushka, 4 Dec 2016 | Read review
“Near the lobby is the best option for a good room”
 of 5 bubbles FlorR_12, 2 Dec 2016 | Read review
“Privilege package highly recommended and worth the money”
 of 5 bubbles kendrashannon28, 1 Dec 2016 | Read review
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