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Azul Sensatori Hotel, by Karisma

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Azul Sensatori Hotel, by Karisma
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7,016 Reviews from our TripAdvisor Community

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Showing 6,587: English reviews
Essex, United Kingdom
Reviewed yesterday NEW

This was me and my partners first holiday together and we had the most amazing time! The room was just as expected and of course we got full use of the hot tub! The staff were so helpful and friendly and we also joined in, on a lot of the activities which we also really enjoyed! We used the gym...

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Thank Chloe L
Peoria, Illinois
Reviewed yesterday NEW

We had a beach server that was amazing for 7 days. Alma Delia. She was above accommodating. Every time we needed her she was there. Also Jessica, Alex and Pearl were the best Activities people in Riviera Maya. We felt like family. We had crazy dining reservation problems but that could be due to The Holiday.

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Thank Jpalumbo7
Reviewed yesterday NEWvia mobile

This is a beautiful family oriented resort I was very impressed with the staff nice,polite & very helpful thank you to my travel agent coordinator Jayne Carlton from beach boom vacations The Hernandez

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1Thank Manuel H
Birmingham, United Kingdom
Reviewed yesterday NEW

Stayed for a week in a Premium Suite for our Honeymoon in mid November. We were collected by Adan the premium concierge who gave us a brief tour of the hotel complex, before checking us in and helping us select the 'extras' for our room (pillows, aromatherapy scents and soaps) and made it clear that if we needed or wanted...

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Thank urbanfox146
Reviewed yesterday NEW

Everything was top notch, food, drinks, rooms, only a 2 minute walk to the beach which was good compared to other beaches I went in mexico. Hotel looks great inside and out. Hopefully we can go there again eventually.

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1Thank Francois D
Reviewed yesterday NEW

We had a great destination wedding at Azul Sensatori. This is a wonderful resort for large groups and families with children but probably wouldn't be my first choice for traveling as a couple. Here are some of the highlights and low lights: Positives: The food was above average everywhere. It isn't really going to knock your socks off, but I...

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Thank Robert M
Saskatoon, Canada
Reviewed yesterday NEW

My girlfriends and I booked this hotel which was rated as 5 star resort. We are all 50-60 years of age with a lot of travel experience. We stayed at the resort for one week beginning Nov 26, 2016. There are both positive and negative things about this resort (as there are with most). First the Pros: The staff (with...

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Thank lindafriesen
Liverpool, United Kingdom
Reviewed yesterday NEWvia mobile

we stayed here from 22nd nov to 6th dec, the staff are a credit to this hotel. Especially pool buttlers luis and roberto, nora and jesus at the waves bar, eduardo in the mojito lounge and xavier the waiter who we think usually works in the mexican but as it was closed he worked on the beach/in the buffet and...

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Thank hannahf619
Reviewed yesterday NEW

I went away with my partner on a honeymoon for a week. We enjoyed a lovely stay in this resort, made even better by two people who work for the "entertainment section". I must give these two wonderful girls a shoutout as they made me and my partner feel welcome and at home. Pearl and Jessica from entertainment, I would...

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Thank Sherif E
Leeds, United Kingdom
Reviewed yesterday NEW

Excellent hotel set in beautiful grounds.Huge clean rooms. Superb restaurants serving excellent food and drinks. The service from the very friendly staff is exceptional, nothing is too much for them. I cannot praise the hotel and staff enough. Special thanks to Clara, Carmen, Blanca, Bettyna, and Marriano who were always there working hard to make our holiday very special. Highly...

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Helpful?
1Thank Steve B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Sensatori Hotel, by Karisma

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,535 - RM4,419 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Sensatori Hotel, by Karisma 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Sensatori Hotel, By Karisma Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Sensatori Hotel, by Karisma staff and other travellers.
1,110 questions
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Questions? Get answers from Azul Sensatori Hotel, by Karisma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor”
 of 5 bubbles 707chloel, 6 Dec 2016 | Read review
“The premium rooms were very spacious especiall with the adjacent room.”
 of 5 bubbles Jpalumbo7, 6 Dec 2016 | Read review
“if you don't have kids ask for the adult's only section”
 of 5 bubbles Davidl3661, 5 Dec 2016 | Read review
“3rd floor in the Adult section is quiet.”
  • Towel art creation by the maid.
 of 5 bubbles sezlez, 4 Dec 2016 | Read review
“We arrived at 4am and they gave us a temporary upgraded room while they had ours ready. All rooms are amazing.”
 of 5 bubbles gabrielgM7480IG, 4 Dec 2016 | Read review
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