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Azul Sensatori Hotel, by Karisma

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7,029 Reviews from our TripAdvisor Community

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There are newer reviews for Azul Sensatori Hotel, by Karisma
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Showing 6,600: English reviews
Reviewed 18 August 2015 via mobile

I enjoyed a lot this time at Azul Sensatori, the Resort has made many excellent changes in many areas of it. I like to do exercise a lot and by this time I wanted to try "Power Boot Camp" on the beach, it was so great, I am 46 years old I thought "I would not make it", the trainer...

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2Thank Pete_soto
Waco
Reviewed 18 August 2015

I took my family the first part of August to Azul Sensatori and had a great time. I have been going to the Karisma hotels for 12 years and the Azul did not disappoint me. From the time we checked in with Ana we had nothing but great service. Adam was our butler and he was one of the best....

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1Thank S6966DWdavidm
Reviewed 18 August 2015

We booked 3 rooms in the Premium Section - 2 were swim-ups. They were all spacious and well-cleaned. Our adult children hung by the pool all day and received outstanding service from the pool butler staff. Drinks, cold water and a cooler for cold washcloths were cheerfully provided. When the room butler and concierge did not come through with a...

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2Thank Karen S
Deptford, New Jersey
Reviewed 18 August 2015

You should thoroughly research any resort that you are going to travel to before you spend so much money for a vacation. But then, remember that you are on Vacation, nothing is perfect, and go with the flow. All Inclusive's are expensive and they are designed for you to stay there the length of your vacation. Just go to a...

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10Thank John B
Reviewed 18 August 2015 via mobile

I would like to say massive thank you to joso , Alan and emauanuel in the zavaz for our lovely cake this morning . All the staff in the hotel working really hard and nothing is a problem . Big thanks you to aracelly that has been do out room for the last 2 weeks .

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Thank Carol -Anne Y
Puerto Vallarta, Mexico
Reviewed 18 August 2015

This hotel is simply amazing! The staff is exceptional. They will pamper you to the fullest. I was speechless to see the attention to detail. Everything is impeccable. The only negative comment is the fact that they push you to become a member...timeshare which can be quite annoying. Just make sure you make it clear from the beginning that you...

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2Thank Silvana S
London
Reviewed 18 August 2015

Firstly can I just say to those reading the reviews of people who just like to find fault with anything, ignore them! I don't understand how you can get someone find it to be the perfect hotel and others the worst. We stayed here for two weeks and had the best holiday and we have decided it is the best...

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11Thank CarolBarry119
Reviewed 18 August 2015 via mobile

We did. Water aerobics with Jorge it was very good and Jorge is so nice and friendly always has smile . He is always helpful . All the staff at the hotel work very hard . Mojito bar is great . The hotel is lovely , we had lovely weather . Can't wait to come back .

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2Thank David Y
Dallas, Texas
Reviewed 18 August 2015

We recently booked a stay at the Azul Sensatori for a friends wedding weekend, but decided to make a mini vacation out of it and stay a whole week. I must say we have stayed in many hotels in Cancun, Riveria Maya, Puerto Vallerta, etc and this one is very good.... -Immediately upon arrival we were greeted with cold towels...

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4Thank Gabrielle J
Chesterfield, United Kingdom
Reviewed 17 August 2015

Having stopped at other Thomson Sensatori hotels, I was really excited to come to Sensatori Mexico. We weren't disappointed! A beautiful hotel, not too big, attractive grounds and extremely helpful staff. The waiters in all the restaurants will really go above and beyond to make to your stay (and your meal times!) memorable, the maids and the gardeners go out...

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3Thank 87aLw

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Featuring the renowned Gourmet Inclusive(R) concept by Karisma, the Azul Sensatori Mexico Hotel brings together spacious facilities with unlimited activities and services. Azul Sensatori Mexico is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun. The 435 spacious and luxurious suites are tastefully designed in contemporary Caribbean style with dark wood accents and canopy beds. These suites are located in four story buildings with an elevator in each building. Views are either pool, garden, ocean or ocean front. ... more   less 

Additional Information about Azul Sensatori Hotel, by Karisma

Address: Carretera Cancun-Puerto Morelos km 27.5 | Manz 37, Super Manz 12, Bahia Petempich, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,521 - RM4,402 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Sensatori Hotel, by Karisma 4.5*
Number of rooms: 435
Reservation Options:
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Also Known As:
Azul Sensatori Hotel, By Karisma Hotel Puerto Morelos
Azul Sensatori By Karisma Hotel
Azul Sensatori Hotel, By Karisma Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#3 Family Hotel in Puerto Morelos
#4 Romantic Hotel in Puerto Morelos
#7 Spa Hotel in Puerto Morelos
#7 On the Beach Hotel in Puerto Morelos
#7 Top resorts Hotel in Puerto Morelos
#7 Luxury Hotel in Puerto Morelos
#9 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Sensatori Hotel, by Karisma staff and other travellers.
1,115 questions
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Questions? Get answers from Azul Sensatori Hotel, by Karisma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The adults only area is smallish and fills up fast - building three is centrally located and offers the best of all worlds.”
 of 5 bubbles KarlP1949, 7 Dec 2016 | Read review
“higher floor”
 of 5 bubbles 707chloel, 6 Dec 2016 | Read review
“The premium rooms were very spacious especiall with the adjacent room.”
 of 5 bubbles Jpalumbo7, 6 Dec 2016 | Read review
“if you don't have kids ask for the adult's only section”
 of 5 bubbles Davidl3661, 5 Dec 2016 | Read review
“3rd floor in the Adult section is quiet.”
  • Towel art creation by the maid.
 of 5 bubbles sezlez, 4 Dec 2016 | Read review
5 of 5
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