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Dreams Jade Resort & Spa

Unidad 26 Mz. 20 Lote 1-1 Sm.3, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 19/03/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (11825)
Pool & Beach (2557)
Room & Suite (1615)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 28/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 28/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#11 of 43 hotels in Puerto Morelos
Travellers' Choice
GreenLeaders Silver level
Located just 12 miles from Cancun International Airport and minutes away from the quaint fishing town of Puerto Morelos, Dreams Jade Resort & Spa provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. This 550-suite resort features the Unlimited-Luxury® experience – all wristband-free! Guests can enjoy eight gourmet dining options, six bars & lounges, 24-hour room, and concierge service and so much more. The Dreams Entertainment team keeps the party going all-day and night long with an exciting activity program, full of family-oriented fun. Parents can even spend time together while the kids enjoy supervised fun at the Explorer’s Club. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety, and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Valet parking
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Bicycles available
Tennis court
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Seating area
VIP room facilities
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
Ocean View
Languages Spoken
English, French, Spanish
13187Reviews2034Q+A100Room tips
Traveller rating
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Popular mentions
Nicholas B wrote a review Yesterday
Rockford, Illinois1 contribution1 helpful vote
We have been here 3 times and we are here until Saturday the 30th. Will not be back. Restaurants are closed multiple nights in a row, no rotation. You get dressed up put your dinner clothes on go downstairs everything is closed. You arrive at Check in and they hold you hostage for 2 hours trying to sell you a timeshare. I just want to enjoy my vacation. Never again, this was the worst experience. You spend all this money for a vacation only to be limited to the same restaurant every night. Also the app is horrible to schedule your Covid test and it doesn’t state which restaurants will be open. As they severely limit your choices, it causes those restaurants that are open to have an hour wait time. Dreams Jade if you truly care about your customers we are in room 9203 until 10/30. Never again horrible service. We will spend our money else where.
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Date of stay: October 2021Trip type: Travelled with friends
Room Tip: Avoid at all costs. You spend enough on vacation.
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1 Helpful vote
Cassidy D wrote a review Yesterday
1 contribution
Dreams Jade is a beautiful resort with great food! My husband and our friends took a trip there and the ENTERTAINMENT TEAM made our whole trip SO MUCH FUN! They were so upbeat and kind. Constantly making sure we knew about all the activities each day. It was a blast to get in on all the games and shows! By mid week we knew everyone on the entertainment team’s names. Not only was the resort absolutely beautiful, but the entire staff were so kind and helpful! We had the trip of a lifetime and would recommend Dreams Jade to anyone! Thank you so much Dreams Jade and a big thank you to everyone on the entertainment team for making our week there so much fun! We won’t forget this trip! (Special thanks to Saul, Darina, Christian, Emmelio, & Gabriel; They made our trip the trip of a lifetime!)
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Date of stay: October 2021Trip type: Travelled with friends
Scott T wrote a review 24 Oct
1 contribution
Now was okay / average all around.Food wasn’t bad / nice beach but a lot of seaweed when we went Puerto moreales was a cute town, more low key than playa del Carmen.. the resort had some fun outside entertainment— Mexican night/ mechanical bull riding. One stand out employee that deserves accolades was Eduardo at Spice restaurant . He was by far the best , friendliest employee on the resort that we encountered at NOW by JADE. He was Always attentive, cordial and always smiling / pleasant. Hope this review gets back to him Scott T Buffalo NY
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Date of stay: April 2021
Room Tip: Request closest to beach w view
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Patricia M wrote a review 23 Oct
Los Lunas, New Mexico5 contributions3 helpful votes
Our room in building 6 was great. Wonderful view of the square and ocean. Our maid was very good at cleaning the room everyday. Visit with Francisco Javier Martinez is the Best Bartender at the Resort. Always had our refills ready when we were.
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Date of stay: October 2021
cathys69 wrote a review 22 Oct
Van1 contribution
Amazing! Everything. All beyond our expectations. The staff and all workers were so friendly and helpful in every way. The restaurants are exquisite. We had a couples massage at the spa, and Laura & Perla was the best! We'd go back for sure!
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Date of stay: October 2021
Sleep Quality
US$173 - US$344 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Dreams Jade Resort & Spa
Which popular attractions are close to Dreams Jade Resort & Spa?
Nearby attractions include Croco Cun Zoo (5.9 km), National Reef Park of Puerto Morelos (2.7 km), and Unico Beach (3.8 km).
What are some of the property amenities at Dreams Jade Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Dreams Jade Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Jade Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Jade Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Dreams Jade Resort & Spa?
Conveniently located restaurants include Boquinete Seafood & Grill, Mem AL Mare, and Mangata.
Are there opportunities to exercise at Dreams Jade Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Dreams Jade Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Jade Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Dreams Jade Resort & Spa?
The staff speaks multiple languages, including English, Spanish, and French.
Does Dreams Jade Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.