We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Now Jade Riviera Cancun

Save
Traveller (7946)
Pool & Beach (1965)
Storyboard
You may also like:
See all
Nearby Hotels
Overview
  • Excellent61%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“cin cin”(590 reviews)
“mix bar”(344 reviews)
“carnival buffet”(187 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Now Jade Riviera Cancun
Hotel deals
Offers from Now Jade Riviera Cancun
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (9,901)
Filter reviews
8,675 results
Traveller rating
5,061
2,323
788
300
203
Traveller type
Time of year
LanguageEnglish
More languages
5,061
2,323
788
300
203
Show reviews that mention
All reviewscin cinmix barcarnival buffetpreferred clubentertainment teamadult poolfrench restaurantocean viewpreferred areapreferred poollobby barspice restaurantsexy chocolateother resortsgreat resortpool conciergepreferred room
FilterEnglish
Updating list...
1 - 5 of 8,675 reviews
Reviewed today

Everything was great at the hotel from the beginning. Everyone is so nice! The food was amazing we were in the preferred area we had a great view. Only thing was we figured when they said we would have a mini bar we only had...More

Review collected in partnership with this hotel
Thank Kimberly C
Reviewed yesterday via mobile

Had a very negative experience the the head of concierge, Rafael, and his boss, Felix. The issue was ultimately resolved by the general manager, but still left a somewhat sour taste over the whole visit. That being said, Francisco from the lobby bar is one...More

1  Thank Brandon D
Reviewed 2 days ago via mobile

currently at the resort getting rained on so i decided to write a review . i was very wary of this trip because of all the recent bad media however i am happy to report so far so good . the staff is super friendly...More

1  Thank Riva G
Reviewed 3 days ago via mobile

The concierge, Franco and Jose Rodriguez were fantastic. They made sure we were taken care of and were very attentive to our needs during our stay. They checked on us each day and made us feel special. We will make sure to return in the...More

Thank dloma60
Reviewed 4 days ago

The good... Food service, The Preferred club, Room service and the friendly staff. The staff in the preferred club bend over backwards to make you feel like your at a 5 star resort and they are super friendly as well as most of their staff...More

Thank M8818XUterryp
View more reviews
Most Booked Properties in Puerto Morelos
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Free Parking
Free Internet
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$209 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Puerto Morelos
#8 Luxury Hotel in Puerto Morelos
#8 Spa Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#8 On the Beach Hotel in Puerto Morelos
#8 Top resorts Hotel in Puerto Morelos
#10 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$209 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Puerto Morelos
#8 Luxury Hotel in Puerto Morelos
#8 Spa Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#8 On the Beach Hotel in Puerto Morelos
#8 Top resorts Hotel in Puerto Morelos
#10 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (7946)
Pool & Beach (1965)
Room & Suite (1328)
Dining (798)
Amenities (63)
Family and Play Areas (49)
Business Centre & Event Rooms (20)
Questions & Answers
Ask a question
Al E
26 May 2018|
AnswerShow all 3 answers
Response from APAX152 | Reviewed this property |
They probably won’t ask her age. At 15 she could most likely pass for 18. But she might be bored at the adult pool. It’s quiet and relaxing. She’d probably prefer the other pool as it’s livey and had music and games.
0
Votes
drbrad
23 May 2018|
AnswerShow all 2 answers
Response from Claysma1997 | Reviewed this property |
The Yoga Classes were in the mornings between 7am-8am.They took place on the covered patio deck over looking the ocean.Beautiful scenery and nice breeze to keep you comfortable.She did provide mats.Hope this helped... More
1
Vote
Cjlyons
22 May 2018|
AnswerShow all 5 answers
Response from Remotelyworking | Reviewed this property |
Well the weather depends on the time of year - I’ve been to Mexico a few times but last year we went after the terrible hurricanes tore the Caribbean apart so it was a little unsettled. Out of 10 days we had 2 days when it... More
1
Vote
Room Tips
"Definitely upgrade to the Preferred Club"
Read review
"Preferred club ocean front was pretty nice. We were on the ground floor but would advise to try to get one a..."
Read review
"If you like an ocean front room get the Preferred Club Ocean front room. It's worth the price."
Read review
"If you can upgrade to prefer"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing