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Now Jade Riviera Cancun

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7,635 Reviews from our TripAdvisor Community

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Showing 6,724: English reviews
Dexter, Michigan
Reviewed yesterday NEW

My husband and I stayed 6 days at the Now Jade in April 2016. At that time I was absolutely in love with the place but didn't take the time to write a review, though I read many before booking the hotel. We just returned from another trip to Playa Del Carmen from which we stayed in a different location....

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Helpful?
Thank kindergartenkaren
Bowling Green, Ohio
Reviewed 2 days ago NEWvia mobile

I had the best week of my life at Now Jade. The entertainment team made my week so much fun. Moni, Paty and Leslie were my favorite!!! I loved doing Zumba every morning and the many other activities that the resort has to offer. My favorite bartender was Cesar from the preferred pool bar and my favorite server was Eduardo...

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1Thank auctioneertaylor
White Lake, MI
Reviewed 2 days ago NEW

Our third trip to a Now resort, and Now Jade is our favorite due to the beautiful grounds and the fantastic staff. Food was good, but buffet closed many days due to holiday banquets which was a bit disappointing. Drinks, on the other hand, were fantastic as usual and served up by the greatest staff especially by bartender Darius and...

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Thank PegBIll
Debica, Poland
Reviewed 2 days ago NEW

Food was sooo amazing! Hotel stuff kind and helpful. Perfect for rest and chillout! Spa is very nice and worth to visit. Room Service is on High level, 24 hour, perfect!! I hope I will come back as soon as possible.

Review collected in partnership with this hotel
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1Thank mariamS636YZ
Zionsville, Indiana
Reviewed 2 days ago NEW

Beautiful resort, Family friendly and entertainment crew was fantastic!!! Plenty of food options and every worker went out of their way to make our stay memorable. Can't wait to go back. I would highly recommend.

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Thank pmuszik
Chicago, Illinois
Reviewed 3 days ago NEW

Originally booked at Puerto Aventuras. Upon check-in was told we qualify for a free "upgrade" to Now Jade. Accepted only because it was closer to the airport. Arrived and the view from the hotel lobby was amazing. That was the best thing there. After checking they turn you over to "guest services". These people basically push you towards the Vacation...

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Thank Delyan3
Barrie, ON
Reviewed 3 days ago NEWvia mobile

My boyfriend and I visited from Dec 26/16-Jan 2nd/17. The pros- Hotel was clean and well kept, and the food was great. Staff were also very attentive. A shout out to Darius at the Mix Bar by the beach. He did a great job! We upgraded to preferred when we got there for an extra $65 USD per night, but...

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1Thank Tam140
San Jacinto, California
Reviewed 3 days ago NEW

First of all, a big thank you to all the staff of Now Jade. Every staff member we encountered was friendly, polite and professional. My husband and I stayed 3 nights during New Years and it was simply amazing. If you are looking for a place to whine down, relax, away from all the noise and partying STAY at NOW...

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Thank VRaygoza
Cranbrook, Canada
Reviewed 3 days ago NEWvia mobile

We visited as a family. Everything perfect from arrival, food, room cleanliness, pool and especially service we received. The entertainment team work hard every single day evening shows entertaining so don't miss out. Food is top notch selection is great, a la carte out of this world! Jesus our waiter in the buffet was wonderful - tip him well! Sunwing...

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Thank hungrytraveller_9
Edmonton
Reviewed 4 days ago NEWvia mobile

We are seasoned Mexico vacationers with lots of all inclusive visits. The Now chain kicks butt like their Dreams relatives. Great food, service and accommodations. The location of this particular place is waaaay out there and there are taxi wars/ issues that make going off resort a bit of a pain in the butt and it's overpriced. The admirable :...

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Thank Sherry C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Now Jade Riviera Cancun. Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests will become immersed in a setting where style and sophistication meet relaxation and comfort. Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and Jacuzzi for two. All finely appointed suites offer king size or two double beds, marble floors, air-conditioning with in-room climate control, daily refreshed mini bars and 24-hour room and concierge services. Snorkel, kayak, windsurf or deep sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. Perfect your golf swing on one of the famous courses located nearby or indulge a vast set of treatments offered at the world- class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Explorer’s Club for Kids. When the sun sets come enjoy live themed shows in our large indoor theater or sip on a cocktail as you relax at Eclipse Night Club. All this and much more await you at Now Jade Riviera Cancun. ... more   less 

Additional Information about Now Jade Riviera Cancun

Address: Blvd. El Sid Mz. 20 | Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,156 - RM2,451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Jade Riviera Cancun 4*
Number of rooms: 550
Reservation Options:
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Also Known As:
Now Jade Riviera Cancun Hotel Puerto Morelos
Now Jade Riviera Cancun Resort And Spa
Nh Hotels Puerto Morelos
Nh Hotel Puerto Morelos
Now Jade Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#3 Business Hotel in Puerto Morelos
#7 Family Hotel in Puerto Morelos
#8 On the Beach Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#8 Top resorts Hotel in Puerto Morelos
#8 Spa Hotel in Puerto Morelos
#8 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Jade Riviera Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“large rooms with sitting area, whirlpool tub, lovely balcony”
 of 5 bubbles kindergartenkaren, 17 Jan 2017 | Read review
“I would choose rooms in buildings 5 or up unless travelling with children that want to be closer to the family pools”
 of 5 bubbles PegBIll, 16 Jan 2017 | Read review
“Ocean Front not Ocean View ;)”
 of 5 bubbles VRaygoza, 15 Jan 2017 | Read review
“Ocean View rooom for sure!”
 of 5 bubbles TLTravel, 13 Jan 2017 | Read review
“Building 4 was right in the middle of everything.”
 of 5 bubbles cmoraski, 12 Jan 2017 | Read review
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