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Now Jade Riviera Cancun

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Now Jade Riviera Cancun
Now Jade Riviera Cancun
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8,239 Reviews from our TripAdvisor Community

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Showing 7,237: English reviews
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Saint John, New Brunswick
Reviewed 2 days ago NEW

It was a very enjoyable experience. Staff was very friendly and helpful. Especially Raphael in the Out cast Eatery at noon,Maria de Lourdes Santana Gonzalez and Carlo Ventura Benito Carniveripy in the main dinning hall. The complex was a nice size with everything on the complex close

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Thank ian_polley
Gloucestershire, United Kingdom
Reviewed 2 days ago NEW

We've just spent two weeks at the fabulous Now Jade resort. Our 9 year old daughter has Ceoliac disease and as such is extremely sensitive to any form of Gluten in her diet. We've taken many Caribbean holidays and cruises over the years and have never witnessed such superb treatment and understanding as we have during our stay here. Our...

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Thank marknwilliams
Medicine Hat, Alberta
Reviewed 2 days ago NEW

All inclusive with no wristbands required. Staff are friendly and helpful. Food was awesome.The grounds are well maintained and room was comfortable. On-resort time share sales people seemed a bit aggressive.

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Thank K2225XLdavep
Virginia Beach, Virginia
Reviewed 2 days ago NEW

Can't say enough nice things about this resort. We were there 7 nights and didn't want to leave. Easy check in. Accommodating staff. Very nice beach and pool. Big comfortable rooms. Great restaurants with lots of choices.

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Thank vickimU5611JY
New York City, New York
Reviewed 2 days ago NEW

Hibachi restaurant was the best by far. Definitely worth the stay. Rooms are spacious and elegant. Drinks at any bar was perfectly done. I recommend trying the "beer shots". I would recommend this resort for family and couples.

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Thank emmanuelp18
Milwaukee, Wisconsin
Reviewed 2 days ago NEW

We traveled for friends wedding and had a great time. Loved the resort, the food and drinks as well as the employees. Each employee seemed genuinely happy to be helping you and after a good tip there was rarely an empty drink. The food was good at each restaurant, though the Italian place was not worth wasting the dinner night....

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Thank mketraveler2017
Denver, Colorado
Reviewed 2 days ago NEW

We had so much fun and enjoyed ourselves. It was a blast! Resort staff are top-notch. Made sure everyone was always enjoying themselves. Food was phenomenal. We will be back 4 our yearly Family Vacation.

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Thank Jermaine T
Miami, Florida
Reviewed 2 days ago NEW

Overall experience Excellent. However one of the wedding guests had a pair of pants left in the room. When I contacted the staff the same day no one turned anything in. When I checked out of 5308 the next day I left me phone charger plugged in next to the bed. I called from the Airport and no one was...

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Thank Louis S
Plant City, Florida
Reviewed 2 days ago NEW

We chose Now Jade for our honeymoon after months of researching reviews on several different types of all inclusive resorts. No resort is perfect, however now Jade came pretty darn close. Customer service was fantastic, the food was great, & these people bend over backwards for you. Our only complaint (& it wasnt a HUGE deal) about the resort was...

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Thank ZS5160
Jamestown, New York
Reviewed 2 days ago NEW

This was a great trip and resort. The staff was amazing and the food was great. We will be back. Wish they would have played a little mixture of music at pool and the swim up bar was closed our last 3 days there.

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Thank Leslee N

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Internet
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Now Jade Riviera Cancun. Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests will become immersed in a setting where style and sophistication meet relaxation and comfort. Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and Jacuzzi for two. All finely appointed suites offer king size or two double beds, marble floors, air-conditioning with in-room climate control, daily refreshed mini bars and 24-hour room and concierge services. Snorkel, kayak, windsurf or deep sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. Perfect your golf swing on one of the famous courses located nearby or indulge a vast set of treatments offered at the world- class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Explorer’s Club for Kids. When the sun sets come enjoy live themed shows in our large indoor theater or sip on a cocktail as you relax at Eclipse Night Club. All this and much more await you at Now Jade Riviera Cancun. ... more   less 

Additional Information about Now Jade Riviera Cancun

Address: Blvd. El Sid Mz. 20 | Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,012 - RM2,271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Jade Riviera Cancun 4*
Number of rooms: 550
Reservation Options:
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Also Known As:
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Hotel Puerto Morelos
Nh Hotels Puerto Morelos
Nh Hotel Puerto Morelos
Now Jade Riviera Cancun Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#3 Business Hotel in Puerto Morelos
#7 Family Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Jade Riviera Cancun staff and other travellers.
926 questions
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Questions? Get answers from Now Jade Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent w perfect view”
, 24 Apr 2017 | Read review
“I don't think there is a bad room. We looked onto the next resort but had ocean view from bathroom window.”
642KellyB, 21 Apr 2017 | Read review
“Premiere Access - Building 7 has the best rooms and views”
jbutler2017, 21 Apr 2017 | Read review
“Building one was a good choice”
Gloria5375, 18 Apr 2017 | Read review
“preferred club rooms overlook the quieter adult pool while the others overlook the busier pool but they're all wonderful”
deaverfamily, 18 Apr 2017 | Read review
5 of 5