We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ventus at Marina El Cid Spa & Beach Resort

Save
Share
Blvd. El Cid, Mz. 20, Lote 1-01 Unidad 11, S.M. 03 Lot 1-01 Unit 11, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
eDreams
Snaptravel
US$203
View deal
Booking.com
travelup.com
Traveluro
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1188)
Pool & Beach (331)
Room & Suite (205)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Read more
Updated 06/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ventus at Marina El Cid Spa & Beach Resort
Updated 06/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 43 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
Travellers' Choice
Ventus at Marina El Cid Spa & Beach Resort captures natural Caribbean charm, laid-back sophistication and oceanfront serenity into an ideal all-inclusive luxurious experience. Bringing upscale service and family-friendly features offering singular atention to details to make of your stay and unforgettable one. Guests can enjoy daily activity programs in the Kids and Teens Club, a Mayan inspired spa, an exclusive adult only area and a private beach.
Read more
Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Babysitting
Parking
Paid wifi
Hot bath
Infinity pool
Adult pool
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Gift shop
Shops
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Great View
Languages Spoken
Spanish
2209Reviews507Q+A100Room tips
Traveller rating
  • 1,408
  • 496
  • 189
  • 57
  • 60
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
tObe_or_nOt_2B wrote a review Yesterday
1 contribution
To say anything less than AMAZING about the Ventus Resort would be doing it a disservice. From the moment we arrived, we felt well taken care of. The resort is immaculate and they have taken extra steps to make sure everything is clean and safe. The staff was friendly and gave great service. The food at this resort is amazing! We tried every restaurant and my favorite by far is the La Marina seafood restaurant. My wife’s favorite was the Italian restaurant. The Mercados de Delores lunch options were fantastic! If you can opt for the Platinum Club, do it. We had a swim up suite, which was fantastic. You can exchange currency at the PC as well as stop on to get a quick snack or beverage. Top shelf liquors! I loved that we had access to amenities at both resorts, it was a big reason we chose Ventus in the first place. Our daughter had a blast at the Marina pool with the slide and rock jump. (I did too 🤣). The pool at the Ventus was so relaxing and gorgeous. I would like to give a special shout out to our butlers Elliot and Osvaldo. They took care of our every need, even some off the wall requests. Juan during lunch took care of us very well. Room service was great, though at times the wait was a bit but we were very happy to be able to get a bottle of chilled white wine every night of our stay. I loved that they had evening entertainment every night and activities throughout the day. We can’t wait to come back!!
Read more
Date of stay: October 2021Trip type: Travelled with family
Room Tip: Take a cab to Puerto Morelos for a few hours to do some souvenir shopping. Also, bring money for...
See more room tips
Helpful
Share
Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded yesterday
Dear tObe_or_nOt_2B, What an honor to read your comments and find out that you and your wife spent a lovely stay in our resort. Thank you also for your confidence and for recognizing the service from our staff. I have already shared your comments with our entire team, if something distinguishes VENTUS from other resorts is the professional and attentive service of our staff. Thank you again for your perfect comments and for your confidence amigos. We hope to see you again soon at VENTUS AT MARINA EL CID!!
Read more
lory271986 wrote a review 20 Oct
1 contribution
Improvement on the drinks and free wifi please. The tequila and vodka was to cheap and many other guest said the said the same. Everything now in day is on wifi. Social media and to download pictures to recommend to other people.
Read more
Review collected in partnership with this hotel
Date of stay: October 2021
Helpful
Share
Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded 2 days ago
Dear lory271986, First of all, I would like to thank you for your kind review and for your past stay at VENTUS AT MARINA EL CID. We are so glad to read that you spent a nice holiday in our resort and thank you also for your feedback that is very useful for us. We are always improving our resort on the aspects that are in our hands and I will make sure to share your comments with our executive team. We look forward to seeing you again in a near occasion and thank you again for your nice review an for preferring El Cid Resorts. Muchas gracias amigos and best wishes!!
Read more
richpenuel wrote a review 19 Oct
Mesa, Arizona1 contribution
El CID Ventus has over-the-top sanitation measures in place to all safe. They are better at implementing then any 5star resort in the U.S.A. The hospitality of everyone around, from the resort to the adventure tours , was beyond exemplary! My husband and I had the most amazing time and will highly recommend all to visit! Thank you El CID, Ventus for making our stay the BEST!
Read more
Review collected in partnership with this hotel
Date of stay: October 2021
Helpful
Share
Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded 3 days ago
Dear richpenuel, We are so glad to know that you spent a lovely holiday at VENTUS AT MARINA EL CID and thank you for your confidence and for your lovely review. We are so proud of our resort and of our team and we will keep improving our protocols. services and facilities even more. I will make sure to share your comments with all our staff. Thank you again for your amazing review and for your past visit amigos. See you soon and best regards for you and for your husband!!
Read more
KL E wrote a review 18 Oct
Dallas, Texas34 contributions14 helpful votes
We stayed at El Cid's sister hotel (El Cid La Ceiba Beach Hotel in Cozumel (which was absolutely great!) for 3 nights and then went to this hotel for 2 nights. We did agree to go to their sales pitch and decided to stay an extra night (as we received a great offer for the additional night as it was closer to the airport then Cozumel.) The sales pitch really was not the problem as we have sat in others before. The problem was they had us leave the resort in Cozumel by 9:30 am and we arrived at this resort in about hour in a half or so... We had to wait 4+ hours for a room. When we asked about when the room would be ready (as it was close to 3:00) - they told us it was another 40 minutes for them disinfect. (and this they told this to us TWO times!) It was not until we complained that all of a sudden they had a room available, So just a suggestion, if you are going to this resort and attending their sales pitch...DO NOT get there until 3:00. We literally wasted a whole day there waiting on their schedule to finally get a room and this hotel was not packed so I know there were rooms available when we first arrived! Other than that, the food was great and it was clean.
Read more
Date of stay: October 2021
Value
Location
Service
Room Tip: Don't get there before check in time,,,
See more room tips
Helpful
Share
Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded 4 days ago
Dear klevans61, On behalf of all the staff of VENTUS AT MARINA EL CID I wish to thank you for your kind comments and for your past stay with us. Thank you also for your positives and for your feedback that help us enormously to improve on the aspects that are in our hands. I will make sure to check those details with our staff and please accept our sincerest apologies. We are at your service anytime and we will be honored to be your hosts again in a near opportunity. Thank you again and best wishes to all!!
Read more
Magistra2007 wrote a review 17 Oct
7 contributions5 helpful votes
I love this property! We stayed in a one-bedroom condo that was HUGE! The food was excellent. The resort was especially careful to sanitize against Covid. We felt very safe from the time Becki greeted us warmly. Thank you for the birthday cake for my celebration. We will definitely be back.
Read more
Review collected in partnership with this hotel
Date of stay: October 2021
Helpful
Share
Response from Ricardo Bustamante, General Manager at Ventus at Marina El Cid Spa & Beach Resort
Responded 4 days ago
Dear Magistra2007, We are so glad to know that all of you spent a lovely vacation in our resort. Thank you also for sharing your comments and for preferring VENTUS AT MARINA EL CID. All our staff do their best to exceed our guests expectations with great service and a genuine smile and I have already shared your comments wit our entire team. We will be enchanted to seeing you again soon and thank you again for sharing your comments and for your confidence. At El Cid Resorts there is something for everyone, hasta la vista amigos!!
Read more
Previous
123456
PRICE RANGE
US$172 - US$485 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
290
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Ventus at Marina El Cid Spa & Beach Resort
Which popular attractions are close to Ventus at Marina El Cid Spa & Beach Resort?
Nearby attractions include Croco Cun Zoo (5.0 km), National Reef Park of Puerto Morelos (1.6 km), and Unico Beach (2.7 km).
What are some of the property amenities at Ventus at Marina El Cid Spa & Beach Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Ventus at Marina El Cid Spa & Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ventus at Marina El Cid Spa & Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ventus at Marina El Cid Spa & Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Ventus at Marina El Cid Spa & Beach Resort?
Conveniently located restaurants include Boquinete Seafood & Grill, Mem AL Mare, and Mangata.
Are there opportunities to exercise at Ventus at Marina El Cid Spa & Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Ventus at Marina El Cid Spa & Beach Resort have an airport shuttle?
Yes, Ventus at Marina El Cid Spa & Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ventus at Marina El Cid Spa & Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ventus at Marina El Cid Spa & Beach Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ventus at Marina El Cid Spa & Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.