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Dreams Riviera Cancun Resort & Spa

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Dreams Riviera Cancun Resort & Spa
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5,569 Reviews from our TripAdvisor Community

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Showing 4,779: English reviews
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Reviewed yesterday NEWvia mobile

First time visiting a Dreams Resort. Lobby, facility & pool areas were immaculate. Room was large, clean & sexy! The staff was Fantastic!! Special Mention to Reyes,Michel, Jesus, Carlos & Raphael at the private beach bar. They were fun, friendly & ready with a beer/cocktail at all times. The lobby bar was the place to be in the evening/nighttime. At...

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Helpful?
Thank Dale F
St Albans
Reviewed yesterday NEW

the resort was very clean the staff was very good with the exception of one of the Lobby Staff she was extremely overbearing with personal questions demanding information from us and at one point she had us followed by a fellow employee as we left the resort. The food was very good. pools wear clean and it was a very...

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Thank reasonabletravel2017
TORONTO
Reviewed yesterday NEW

i just returned from a week in Mexico and i must say having traveled around the world, this was one of the best places we have ever been to. Superlatives are not enough to describe the place, from the clean environment to the attentive and knowledgeable staff, it is second to none. The resort is small and well thought out...

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Thank GSMOOTH
Somerset
Reviewed yesterday NEW

This was the best family vacation we have ever had. My wife and I where totally relaxed and comfortable while our sons where making friends with other kids their age. There was plenty of fun to be had for our 11 and 9 year old.

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1Thank Joseph Q
WI
Reviewed yesterday NEW

I stayed at this resort 03-19 thru 3-23. I stayed at the Secrets Silversands with my boyfriend and it was fantastic, so when I was going for spring break with my daughter I decided to stick with this chain. I was somewhat disappointed with some things at this resort. First off please know they require $418 credit card deposit at...

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Thank jabstair
Ladysmith, Canada
Reviewed 2 days ago NEW

The staff was very helpful and friendly they go out of there way to help you . The food was fabulous . The pools were great . The room was lovely. Everything was clean clean clean The staff was always cleaning. No complaints here. I will go there again

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Helpful?
1Thank darlynnemaxwell
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear darlynnemaxwell, Greetings from Dreams Riviera Cancun! Thank you very much for choosing our resort to spend your vacations in this amazing destination and for your lovely comments about our staff assistance, gastronomical offer, cleanliness, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service...

Trail
Reviewed 2 days ago NEWvia mobile

I am writing this while on our 9 th day of our stay. I am doing so while everything is fresh. And i also feel compelled because of a few negative reviews. I often comb through reviews when choosing a resort, so I feel it is important to tell you our experience. My family has travelled to numerous 4.5/5 star...

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4Thank Sarmikt
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Sarmikt, Greetings from Dreams Riviera Cancun! Thank you very much for choosing our resort to spend your family vacations in this incredible destination and for your magnificent comments about our staff assistance, entertainment center for kids and activities, gastronomical offer, room facilities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing...

Dallas, TX
Reviewed 2 days ago NEW

We chose Dreams for a mother/daughter high school senior trip.There were five of us with daughters but there were several other groups from my daughter's high school and other schools from our city also vacationing at Dreams during the same week. I felt completely safe at this resort and was pleasantly surprised at how clean, groomed and lush the property...

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Thank VirginiaTX
San Diego
Reviewed 2 days ago NEW

We just returned from one week at the Dreams Riviera Cancun. We stayed March 18-25 and couldn't have enjoyed it more. There were very few cons, so I'm going to get them out of the way first.... then on to the good stuff! Because there is no separate room for the bathroom you can hear everything - so no privacy....

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Thank samismac
Bedford, Texas
Reviewed 3 days ago NEW

Booked two rooms with two double beds in January for a March stay, fully paid for by early February. Upon arrival we were told they did not have those rooms available, only two rooms with king beds. Since it was myself and my 14 year old grandson in one room and my son, his wife and 11 year old daughter...

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2Thank pudge2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: RM1,182 - RM4,215 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Despegar.com and Jetsetter so you can book your Dreams Riviera Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Puerto Morelos, Mexico - Riviera Maya
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
654 questions
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Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are excellent”
 of 5 bubbles GSMOOTH, 27 Mar 2017 | Read review
“1533 was close to the lobby, restaurants, disco, spa and workout facility.”
  • Room 1533. Weird layout in the
  • View from room 1533
  • Room 1533. Beds on the other side of the shutters.
  • Room 1533
 of 5 bubbles VirginiaTX, 26 Mar 2017 | Read review
“All rooms are good. We booked a garden view and ended up with a nice view of the ocean- by chance.”
 of 5 bubbles samismac, 26 Mar 2017 | Read review
“Go somewhere else”
 of 5 bubbles pudge2017, 25 Mar 2017 | Read review
“good rooms are near the pool. But if you want quiet, don't go during Spring break.”
 of 5 bubbles dalharley, 25 Mar 2017 | Read review
5 of 5