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01/10/2017 02/10/2017
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    Dreams Riviera Cancun Resort & Spa

    Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
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    01/10/2017 02/10/2017
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    US$288
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    Traveller (5844)
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    Overview
    • Excellent63%
    • Very good24%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “world cafe” (626 reviews)
    “plunge pool” (386 reviews)
    “preferred club” (491 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Fairmont Mayakoba
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    Banyan Tree Mayakoba
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    Iberostar Grand Hotel Paraiso
    5,916 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,206)
    There are newer reviews for Dreams Riviera Cancun Resort & Spa
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    11 - 15 of 5,260 reviews

    Reviewed 5 days ago

    Amazing Hotel!!!! My only negative comment is that all the Dreams Resorts doesn't use a hand band to identify categories between the guest, because you are paying a higher category to get a better benefits in each area of the hotel but for the hotel...More

    Review collected in partnership with this hotel
    1  Thank gustav0garza
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 4 days ago

    Dear gustav0garza, Greetings from Dreams Riviera Cancun! Thank you very much for choosing our resort to spend your beach vacations in this amazing destination on the Mexican Caribbean and for your great comments about our staff assistance, surroundings and overall services. Nothing makes us happier...More

    Reviewed 5 days ago via mobile

    Here is my review of DRC. We are loyal guests of AM resorts, which is why we chose DRC for our wedding. Unfortunately our review also includes some areas, that need improving especially in the wedding department area, which was a complete disaster at times...More

    Thank Luvblue83
    Reviewed 5 days ago

    We have been twice in this resort (December 2016 and September 2017). Our last experience was just OK, there were few basic things that were not completely satisfactory for example one day three out of five restaurants were closed and out of the two only...More

    Review collected in partnership with this hotel
    Thank Yadira S
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 4 days ago

    Dear Yadira S, Greetings from this amazing destination. We would like to start by thanking you for giving us the opportunity to be part of your family vacation again and for your taking the time to share your personal opinion about your experience. We truly...More

    Reviewed 5 days ago

    My fiancé and I stayed here from 9/8/-9/14. This resort has some great features as well as some opportunities for improvement. Food- The Mexican restaurant was fabulous, definitely a must try! The snack bar and room service were also delicious and were our go to...More

    Thank Jessica M
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 4 days ago

    Dear Jessica M, Greetings from Dreams Riviera Cancun! Thank you very much for choosing our resort to spend your beach vacations and for your nice comments about our staff assistance, room and pool facilities, surroundings and overall services. Nothing makes us happier than to learn...More

    Reviewed 5 days ago

    Great room, excellence service in all departments. The staff was competent, picking up the phone at a single ring and responding to our every requests and it doesn't stop there; throughout the day, without being intrusive someone would inquire of your comfort and ways they...More

    Review collected in partnership with this hotel
    Thank aldaley360
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 4 days ago

    Dear aldaley360, Greetings from Dreams Riviera Cancun! Thank you very much for choosing our resort to spend your beach vacations and for your marvelous comments about our staff assistance, surroundings and overall services. Nothing makes us happier than to learn that the service provided was...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$224 - US$934 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Puerto Morelos
    • #6 Family Hotel in Puerto Morelos
    • #11 Green Hotel in Puerto Morelos
    • #12 Spa Hotel in Puerto Morelos
    • #12 Top resorts Hotel in Puerto Morelos
    • #12 On the Beach Hotel in Puerto Morelos
    • #12 Luxury Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 486
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, Cheap Tickets, TripOnline SA, Cancelon, HotelsforEveryone and getaroom.com so you can book your Dreams Riviera Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Dreams Riviera Cancun Resort And Spa ,
    • Dreams Riviera Cancun Hotel Puerto Morelos ,
    • Dreams Riviera Cancun Resort & Spa Puerto Morelos, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (5844)
    Pool & Beach (1260)
    Room & Suite (1023)
    Dining (752)
    Hotel & Grounds (3249)
    Bathroom (78)
    Business Centre & Event Rooms (69)
    Family and Play Areas (52)
    Nearby
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    27.39 km away
     
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    26.96 km away
     
    Iberostar Grand Hotel Paraiso
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    16.27 km away
     
    Fairmont Mayakoba
    4,087 reviews
    26.48 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ers907
    22 September 2017|
    AnswerShow all 2 answers
    Response from Melody S | Reviewed this property |
    I believe they do. We didn't use it but they are a very high end resort and the service is top notch.
    0
    Votes
    ers907
    22 September 2017|
    Answer
    Response from HappyTraveler915 | Reviewed this property |
    I would bring your own. We were just there and they had a few life vests by the pool and expensive toys in the gift shop -- but it was limited. We packed puddle jumpers and some little pool/beach toys and we're glad we did.
    0
    Votes
    raggie1
    22 September 2017|
    Answer
    Response from ML0927 | Reviewed this property |
    The rooms do not all have ocean view. I can't speak on the construction.
    0
    Votes
    Room Tips
    "If you go to bed early (before 10) avoid a room on the main path with a view of the beach/lobby area."
    Read review
    "Get the preferred room facing the ocean. Absolutely gorgeous"
    Read review
    "I believe that all rooms are great, some have a wider view of the sea."
    Read review
    "We liked our oceanview room in building 2. Top floor was nice!"
    Read review
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