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Dreams Sapphire Resort & Spa

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Zona Federal Maritima Supermanzana 11 Manzana 9 Lote 10, Puerto Morelos 77580 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
US$348
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Free cancellation until 24/05/22
Hotels.com
Traveluro
US$199
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Booking.comUS$353
Official SiteUS$353
Priceline
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (10627)
Pool & Beach (2886)
Dining (1092)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 44 hotels in Puerto Morelos
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The newly renovated Dreams Sapphire Resort & Spa, a AAA Four Diamond award-winning resort, offersUnlimited-Luxury®getaway perfect for multigenerational travelers, families with teens and tweens, couples andfriends. This tropical landscape of palm trees, soft sand and sparkling azure sea is only 15 minutes from Cancun International Airport, boasting architecture and décor inspired by the ancient Mayan Culture. Guests will find 488 airy suites boasting such comforts as a daily refreshed mini-bar, plush robes and slippers, and a private furnished balcony or terrace with lovely tropical or ocean views. The Preferred Club offers an elevated level of luxury with a private adults-only pool, Preferred Club lounge and more enhanced amenities. Dreams Sapphire provides a collection of amenities, led by unlimited gourmet food at eight gourmet diningoptions including five à la carte restaurants, a buffet, a grill and a café. Five stylish bars & lounges serve unlimited top-shelf spirits. Through the Sip, Savor & See program, guests can enjoy dining and nightlife at the nearby Dreams Jade Riviera Cancun, Now Emerald Cancun and Dreams Resorts & Spas. 24-hour dining options allow guests to enjoy late night bites at Coco Café. Or stay in and order room service. It’s all available at any hour day or night.Stepping outside means getting to enjoy endless activities, including non-motorized water sports, a family waterpark, land activities and nightly entertainment such as theme parties and big screen movies. Plus, there are oversized swimming pools, a fitness center and motorized water sports for an additional fee. Golf lovers can tee off at two nearby championship golf courses with complimentary green fees. From tee time to me time, there’s the spa, offering indigenous treatments ranging from a full-body massage to a soothing hydrotherapy. Kids can enjoy the Explorer’s Club for Kids with Red Cross certified staff. All the wristband-free fun is included at Dreams Sapphire Resort & Spa!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Swimup bar
Poolside bar
Snorkelling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Strollers
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Minibar
Cable / satellite TV
Hair dryer
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Romantic
Languages Spoken
Spanish
11372Reviews2247Q+A100Room tips
Traveller rating
  • 7,414
  • 2,501
  • 939
  • 310
  • 208
Time of year
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Popular mentions
Stephanie P wrote a review 21 Jan
1 contribution1 helpful vote
Alfonso, Moises, Carlee and the entire entertainment team is incredible. They made our stay so much fun. They consistently bring so much joy and happiness to the guests! We were so impressed with their professionalism and passion to what they do every day. They are so sweet and welcoming and got us involved in all the activities. We will recommend this resort to others in the future because of the experience they gave us. They are so nice. Bravo to the entire team! We will be back!
Read more
Date of stay: January 2022Trip type: Travelled with friends
1 Helpful vote
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Response from Olivia Rodriguez, Sales at Dreams Sapphire Resort & Spa
Responded 2 days ago
Dear Guest Thank you very much for your visit and comments shared on Tripadvisor. It is great to hear that you had a great time at the Dreams Sapphire Resort & Spa. We appreciate your feedback about the service, activities, and the Dreams Entertainment team. We will share your feedback with the Operations Committee, especially with Alfonso, Moises, Karlie, and the rest of the team. We hope to host you again in the near future. Warmest regards, Olivia Rodríguez Social Media Coordinator Dreams Sapphire Resort & Spa econciege.drsrc@dreamsresorts.com
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Amber L wrote a review 21 Jan
1 contribution1 helpful vote
The whole staff is great at making you feel comfortable and right at home! They look after everything! The entertainment crew in very engaging and never a dull moment around the main pool! Lots of activities for every age group! The food and drinks are delicious! And everything was clean.
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: When the resort is busy, you need to get to the main pool early if you want a chair.
See more room tips
1 Helpful vote
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Response from Olivia Rodriguez, Sales at Dreams Sapphire Resort & Spa
Responded 2 days ago
Dear Guest, We love your title review! We appreciate your review and the great pictures shared on Tripadvisor. It is a pleasure to hear that you enjoyed the Dreams Entertainment team with the activities and their service. We will share your comments with the Operations Committee. We hope to host you again in the near future. Warmest regards, Olivia Rodríguez Social Media Coordinator Dreams Sapphire Resort & Spa econcierge.drsrc@dreamsresorts.com
Read more
Savana Joy wrote a review 20 Jan
Saint Louis, Missouri5 contributions1 helpful vote
I love this place!!!!!!! Jose is the best DJ ever. Roberto is an amazing bartender is always taking care of filling my beers!!! The shows always kept us entertained. I can't wait to come back next year this the best resort i have ever been here !!!!
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Date of stay: January 2022Trip type: Travelled with family
1 Helpful vote
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Response from Olivia Rodriguez, Sales at Dreams Sapphire Resort & Spa
Responded 2 days ago
Dear Guest, Thank you for choosing us to spend your vacation at the Dreams Sapphire Resort & Spa in Riviera Maya. We are so happy to hear that you enjoyed the service! We will share your feedback with the staff, especially with Jose and Roberto! We hope to welcome you back soon. With kind regards, Olivia Rodríguez Social Media Coordinator Dreams Sapphire Resort & Spa econcierge.drsrc@dreamsresorts.com
Read more
Jade E wrote a review 20 Jan
1 contribution
We came to Dreams Sapphire for 3 weeks very last min as our kids went on remote learning. The food was amazing - best we've had at an all inclusive. If the kids wanted something - they made it. The best part for us was the Kids Club (Explorers Club). We usually dont use this but the kids were drawn to the staff and wanted to go. The staff in Explorers Club were amazing and so friendly. They were the same staff each day so we really got to know them and felt safe. Especially Ana Paula (who the kids call Pau Pau) - they loved her and she made sure the kids were having lots of fun and doing many different activities like bunji jumping on a trampoline, mini jet skiing in the pool, bracelet making and fun movie nights. We will come back just to see her! It was also nice that they had kids club in the evening so we could go out for dinner without the kids ! The staff were amazing .
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Date of stay: January 2022
Rooms
Location
Service
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Response from Olivia Rodriguez, Sales at Dreams Sapphire Resort & Spa
Responded 2 days ago
Dear Guest, Thank you for your visit and for the great comments shared. on Tripadvisor. We are so pleased to hear that you enjoyed the food, staff service, Explorer's Club, activities, and service. Your great feedback will be shared with the Operations Committee, especially with Paula, and the rest of the team. We hope to host you again in the near future. Warmest regards, Olivia Rodriguez Social Media Coordinator Dreams Sapphire Resort & Spa ecocierge.drsrc@dreamsresorts.com
Read more
Kaylee G wrote a review 20 Jan
1 contribution1 helpful vote
Wow, this resort is amazing! The activities available, the shows every night, and the staff make this experience so wonderful. The entertainment team, especially Juan and Omar, are fantastic. I think the food could be better, especially when it comes to room service. The breakfast food at Cibu (preferred only) and the breakfast buffet at the Market Cafe were my favorite. These staff really seem to care about you during your trip. I will definitely be coming back.
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Date of stay: January 2022Trip type: Travelled with family
1 Helpful vote
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Response from Olivia Rodriguez, Sales at Dreams Sapphire Resort & Spa
Responded 3 days ago
Dear Guest, Thank you for your visit and the great picture and comments shared on Tripadvisor! We are so glad to hear that you had the best time ever! We will share your feedback with the Operations Committee, especially with Juan and Omar. Thank you on behalf of them. We hope to host you again in the near future. Warmest regards, Olivia Rodriguez Social Media Coordinator Dreams Sapphire Resort & Spa info.drsrc@dreamsresorts.com
Read more
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PRICE RANGE
US$170 - US$400 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
now sapphire riviera cancun hotel puerto morelos, paradisus puerto morelos, paradisus hotel puerto morelos, paradisus riviera maya, paradisus riviera cancun hotel, paradisus riviera cancun resort, paradisus cancun
FORMERLY KNOWN AS
Now Sapphire Riviera Cancún
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Morelos
NUMBER OF ROOMS
488
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Frequently Asked Questions about Dreams Sapphire Resort & Spa
Which popular attractions are close to Dreams Sapphire Resort & Spa?
Nearby attractions include Croco Cun Zoo (2.2 km), National Reef Park of Puerto Morelos (3.8 km), and Unico Beach (2.6 km).
What are some of the property amenities at Dreams Sapphire Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Dreams Sapphire Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dreams Sapphire Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Dreams Sapphire Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Dreams Sapphire Resort & Spa?
Conveniently located restaurants include Mem AL Mare, Cafe Layla, and Boquinete Seafood & Grill.
Are there opportunities to exercise at Dreams Sapphire Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Dreams Sapphire Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Dreams Sapphire Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Dreams Sapphire Resort & Spa have any great views?
Yes, guests often enjoy the ocean view available here.
Is Dreams Sapphire Resort & Spa accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.